Front Desk Manager
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Front Desk Manager

Sobre el trabajo

Start Your Journey With Us as a Front Desk Manager
 

We are looking forward to welcoming you into a world of career development, where there is a real focus on sharpening your skills within a world-class environment. The St Pancras Renaissance hotel promotes exceptional skills, and you will have a platform on which you can showcase your expertise and creativity. A team of passionate hospitality talent awaits you.

 
Our ideal Front Desk Manager
 
What we're looking for:
  • A team-first attitude 
  • Great event execution and hospitality skills as well as attention to detail
  • Positive outlook and outgoing personality
  • A strong knowledge of lifestyle and luxury hotel standards with evidence of successful implementation of high level service and product standards
  • Sustained and proven experience in a similar quality, high volume environment
  • Demonstrable skills in a front office role and in hospitality
 

As our new Front Desk Manager, you will be responsible for: 

  • Reporting to the Front of House Manager & Front Office Manager the role encompasses managing the front desk functions and staff on a daily basis

  • Areas of responsibility include Front Desk and where required, Guest Relations, Switchboard Operations as applicable

  • As a senior manager within the department you will support both the Assistant Front Office Manager and Front Office Manager and work with other managers and associates to successfully execute all front office operations including guest arrival and departure procedures

  • Strive to continually improve guest and associate satisfaction and maximize the financial performance of the department


Your Rewards and Benefits


In addition to the benefits you would expect from being part of a luxury, iconic brand, we also offer the following benefits:                   


  • Discount across our food and beverage outlets as well as discounted stays

  • Seeking adventure? Discover the world at discounted rates

  • Excite your taste buds with 20% off our food and beverage outlets

  • Relax and unwind with 20% off spa treatments and golf across our properties

  • Take advantage of our monthly wellbeing packages;

  • Free health check from our Occupational Health specialist

  • Chiropodist appointments to take the pressure off your feet!

  • Nourish your mental and emotional wellbeing with free Reiki appointments

  • Loan offered to help buy a season ticket for travel to and from work in London

  • Cycle to work scheme

  • National and international career development opportunities

  • Access to free language lessons

  • Discount at major retailers across the UK

  • Workplace Pension Scheme 

  • Package of healthcare benefits

  • Opportunity to be a part of our #SPSC team who are committed to Take Care and Corporate Social Responsibility initiatives

  • Reward and Recognition; chance to become our Associate or Manager of the Month

  • Diamond – St. Pancras Instant Recognition programme

  • Meals on duty, Uniform provided and laundered free of charge

 

 

Don’t delay – Send us your CV today and a member of our HR team will contact you should your application become successful!

 
Posting date: 17/06/2019

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

 

 

 

 

 


Sobre ti

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La empresa

After years of restoration, the luxury St. Pancras Renaissance London Hotel has become an icon and model of hospitality. Behind the fairytale façade that Sir George Gilbert Scott fashioned for the Midland Grand is a London 5-star hotel like no other – one that mingles Victorian splendor with contemporary style and service. Step inside the spectacular glazed entrance hall where Victorian high society once alighted from horse-drawn cabs, and stride down the famous grand staircase to dinner in The Gilbert Scott Bar and Restaurant where the brilliant, fresh brasserie cuisine of Marcus Wareing awaits. Our luxury lifestyle hotel in London boasts 245 guest rooms, including 38 beautifully restored and updated suites. While away from your room, take a journey of the senses in St. Pancras Spa offering a sumptuous, subterranean retreat. Imagine the drama of times past while enjoying a refreshment in The Booking Office Bar & Restaurant, our London King's Cross hotel's former ticket hall adjoining St. Pancras station.

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Front Desk Manager

London, Reino Unido

A tiempo completo, Indefinido

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