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Groups and Conventions Manager
The Landmark London


Descripción de la oferta

The Landmark London is recruiting for a Groups and Conventions Manager. Are you passionate about world class service and would you like to work in a hotel that has been awarded 4th position in The Sunday Times’ ‘100 Best Companies to Work For’ in 2020?

To thank you for your hard work and loyalty, some of the excellent benefits you will enjoy are:

Competitive salary

·         28 days paid holiday, including bank holidays (increased holiday entitlement with length of service)

·         Free dry cleaning for uniforms

·         Free meals whilst on duty 

·         Health checks and life assurance cover - death in service scheme

·         Pension scheme

·         50% discount in our outlets (including sister properties)

·         Discounted Accommodation as well as Spa Treatments for team members and their friends & family (including sister properties)

·         We Care - 24/7 online GP, mental health support and virtual wellbeing

·         Discretionary Hotel Sick Pay after 6 months of service

·         Employee Assistance Programme

·         Recommend a Friend scheme

·         Bike to work scheme

·         Season ticket loan

·         Annual Staff Party / GEM Recognition Scheme

·         Discounts on selected retailers, gyms, phone companies etc.

·         Eye Care vouchers



We are currently looking for a passionate Groups and Conventions Manager, to join our Revenue Centre Department on a permanent basis, and help us to consistently deliver memorable moments and five star service to our guests and each other.

At The Landmark London, our purpose is to enrich the journeys of our people and our guests and as a Groups and Conventions Manager, your main duties will include:

·         To ensure that all contracts and correspondence relating to bookings are updated both in files and Opera. To ensure that, every service that might be required is offered proactively, through contact with Groups prior to their arrival.

·         To meet and greet VIPs and Groups, assisting them with check in and rooming if necessary. Also to help with preparing welcome letters and amenities.

·         To maintain frequent contact with the organiser from the moment of receiving the file and daily contact for the duration of their stay.

·         To attend relevant site inspections with any member of the Sales Team and/or Event Sales Team to review group requirements.

·         To produce a Group Summary sheet for each booking and circulate to all relevant departments within the Hotel minimum of one week before the arrival and definitely before the Groups Meeting (at present set to take place on Thursdays)

·         To communicate with the Food and Beverage department if an overflow Breakfast is required for Groups and to highlight all special group requests, i.e. amenities, mini-bars, dinner or drinks bookings


As a Groups and Conventions Manager, you will be required to work such hours as are necessary to fulfil your duties and in any event not less than 40 hours in each week.



The ideal candidate for this position as Groups and Conventions Manager will demonstrate the following company values:

•       Respect – I will treat others as I would like to be treated

•       Integrity – I will deliver what I promise to deliver

•       Continuous Improvement – I will actively  seek out opportunities for improvement and take action

•       Fun – I will bring positive energy to support a happy environment

•       Team Work – I will effectively cooperate with team members in order to achieve shared goals together.


The Landmark London is a proud member of the Leading Hotels of the World and was the first hotel in the world to be awarded Investors in People Platinum by achieving the highest score in accommodation business sector globally.  In August 2020 the hotel’s efforts and investment in our team member’s health and wellbeing was recognised by the Mayor of London with the London Healthy Workplace Award.

We believe that without our dedicated team, our pursuit of excellence would not be possible. Each person is a vital team member and that is why we feel it is of utmost importance to invest in our people to ensure that they have both an enriching and rewarding journey with us.

If you feel this is the role for you, please apply today!


Required skills: Fast-Paced Experience, Fluent in English


Tipo de oferta de empleo
A tiempo completo
Marylebone, London, United Kingdom
Eventos, Dirección
Fecha de incorporación
Lo antes posible
Duración del contrato
Rango salarial
Competitive Salary

The Landmark London

We are delighted to welcome you to one of the most popular 5 star hotels in London, The Landmark London. We rank among the finest of the capital’s leading luxury hotels in London, and have a distinctive style and ambience that makes us unique.

Our luxury hotel combines classic British elegance and grandeur with the deluxe facilities required by today’s discerning travellers, such as hotel conference rooms, fantastic restaurants and bars, a luxurious Spa & Health Club with a 15 metre swimming pool and a gymnasium.

At our hotel in London, we continually strive to ensure that we not only meet our guests’ expectations, but that we exceed them. We take pride in offering the highest level of service to ensure that we continue to be one of the leading 5 star hotels in London and is the reason why we are one of the most popular wedding hotels in London, too. Therefore, if you want to indulge in a night of pure bliss and relaxation, we recommend you visit our London hotel.

However, you do not have to stay in our hotel in London to take advantage of our fantastic facilities. Our award winning Afternoon Tea is the perfect way to enjoy a leisurely afternoon, and you can indulge in an array of delicious sandwiches, French pastries and freshly baked scones.

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