[{{ $ctrl._job.status.name | translate}}] Agent-Front Desk
The Ritz-Carlton, Bahrain

Publicada
¿Estás interesado en esta oportunidad?

Descripción de la oferta

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary
 
     Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
 
     Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requisitos

See description

Tipo de oferta de empleo
A tiempo completo
Ubicación
Manama, Bahrain
Departamento
Recepción
Idiomas
Inglés
Fecha de incorporación
Lo antes posible

The Ritz-Carlton, Bahrain

The Ritz-Carlton, Bahrain is one of the most secluded luxury hotels in Bahrain, where guests can relax in lavish villas with views of the turquoise Arabian Gulf. Explore world-class culinary diversity among our hotel’s six restaurants. Discover an elegant and nurturing ambience in our sumptuous spa, and enjoy the accessibility of a 37-slip marina and a white sandy beach – all just steps from our door.

Otros empleos sugeridos

{{:: 'Concierge - Front Office - Jumeirah Royal Saray Bahrain' | ellipsis : 40 : true }}

{{:: 'Jumeirah Royal Saray Bahrain' | ellipsis : 35 : true }}

{{:: 'Front Desk Manager' | ellipsis : 40 : true }}

{{:: 'Marriott Marquis City Center Doha' | ellipsis : 35 : true }}

{{:: 'Director of Front Office' | ellipsis : 40 : true }}

{{:: 'BULGARI Resort & Residences Dubai' | ellipsis : 35 : true }}
¿Estás interesado en esta oportunidad?
Otros empleos
Attendant-Spa
Manama, Bahrain
Asst. Bar Manager
Manama, Bahrain
Lobby Ambassador
Manama, Bahrain
Ver otras 15 ofertas