Catering Conferences Services Coordinator / Executive

[{{ $ctrl._job.status.name | translate}}] Catering Conferences Services Coordinator / Executive
The Ritz-Carlton, Bali

Publicada
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Descripción de la oferta

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.
 
The position is intended for Indonesian nationality only.


QUALIFICATIONS
 
  • Minimum 1-year experience in  CCS or MICE position
  • Mandarin speaking preferably
 
COREWORK ACTIVITIES
 
  • Provide administrative support for the designated managers to include task of typing, filing, computer input, phone coverage, proposal/ contract drafts, maintenance of account files and various department logs.
  • Maintain complete knowledge of all hotel services/features and hours of operations.
  • Maintain knowledge of and comply with hotel/departmental standards, policies and procedures
  • Maintain knowledge of Company standards, philosophy and Gold Standards
  • Ability to handle customer complaints in a congenial manner and practice immediate guest pacification.
  • Promote positive internal and external guest relations, and is a positive role model throughout hotel.
  • Be knowledgeable of the sales /catering/conference service processes in order to advance own career opportunities and assist both internal and external guests.
  • Speak to guests and co-workers using clear, appropriate and professional language

 INTERPERSONAL SKILLS
 
  • Service-oriented
  • Motivator and team builder
  • Willingness and ability to be part of a cohesive team.
  • Commitment to ensuring confidentiality of hotel guest and privileged hotel documentation.
  • Ability and willingness to promote positive relationship with internal and external guests.
  • Upon completion of training will require minimal supervision
  • Maintains professional appearance and proper grooming/dress habit.

 

 
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requisitos

See description

Tipo de oferta de empleo
A tiempo completo
Ubicación
Bali, Indonesia
Departamento
Alimentos & Bebidas Otros
Fecha de incorporación
Lo antes posible

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