Club Lounge Supervisor
Este puesto ya no está disponible, pero hay más Dirección ofertas
Cerrada

Club Lounge Supervisor

Sobre el trabajo

At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.


Job Summary
 
     Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
 
     Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Sobre ti

See description
  • Idioma requerido: Inglés.

La empresa

CULTURE AND HERITAGE MEETS MODERN ELEGANCE AT THE RITZ-CARLTON, BUDAPEST. LOCATED IN THE BEATING HEART OF THE CITY, THE HOTEL OFFERS EXCEPTIONAL SERVICE, SPACIOUS ROOMS AND SUITES, AUTHENTIC CULINARY MOMENTS AND A SOOTHING SPA; THE PERFECT COMBINATION FOR AN UNFORGETTABLE EXPERIENCE.

Budapest, Hungary is known as one of the most beautiful cities in Europe, and a walk along the blue Danube, amid the majestic buildings and through the historic heart, illustrates why. In the center of this culture-rich destination is The Ritz-Carlton, Budapest which offers visitors luxury with a tint of tradition. Set within a 20th-century building, the luxury hotel is surrounded by history, with the UNESCO World Heritage Buda Castle nearby and five star views of St. Stephen’s Basilica and Erzsébet Square from many guest rooms and suites.

Taking its influence from the historic city of Budapest, inspired by the Danube River and in celebration of the heritage building that it occupies, the design concept of the luxury hotel blends the local environment with a timeless, contemporary five star interior. Using the existing classical elements with contemporary highlights, the new Ritz-Carlton, Budapest can be described as ‘tradition with a modern twist’.

Ver perfil
Cerrada

Club Lounge Supervisor

Budapest, Hungría

A tiempo completo, Indefinido

Fecha de inicio:

Fecha limite de comienzo:

¿Buscas algo diferente? Mira trabajos similares