Franchised Assistant General Manager
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Franchised Assistant General Manager

The Row Hotel at Assembly Row, Autograph Collection

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Franchised Assistant General Manager

Sobre el trabajo

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

 

Please Apply Online at https://smrtr.io/48_tD


Additional Information: This hotel is owned and operated by an independent franchisee, Colwen Management. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Job Description
 

The Row Hotel at Assembly Row, Autograph Collection is seeking a dynamic hands-on, passionate, results-driven Assistant General Manager to join our leadership team.

 

     Reporting to the General Manager, the Assistant General Manager is responsible for day-to-day hotel operations. In this role you will be responsible for providing impactful leadership and support to the team, quality assurance, driving exceptional guest service standards, superior guest satisfaction, and associate development and engagement. Successful candidates will have prior hotel leadership experience, working knowledge of financial statements and internal controls. This is a roll-up your sleeves role that when necessary, will require you to work in all departments to support and lead the team.  This is not a manage from the office type of opportunity.

 

Responsibilities and Duties Include but Not Limited to the Following:

  • Direct involvement in the day-to-day hotel operations including Front Office, Housekeeping, Food & Beverage, and Maintenance.
  • Recognize service issues and trends. Facilitate creative solutions to overcome obstacles and ensure continuous guest satisfaction results
  • Actively participate in revenue management and strategy meetings
  • Participate in recruiting, hiring and the ongoing evaluation of team members.
  • Ensure that team members receive effective and impactful ongoing standards of service and skills training to consistently deliver a high level of service to guests.
  • Create and maintain a professional, respectful and engaging work environment for hotel associates that fosters a professional, respectful and fun environment.
  • Drive ongoing team member engagement/recognition initiatives.
  • Establish and maintain open collaborative relationships with direct reports, team members, and all property departments
  • Tour and inspect hotel on a daily basis and monitor property cleanliness, product quality and ensure achievement of service standards.
  • Liaises with the Finance Department to ensure strict adherence regarding company policies and controls.
  • Adherence to all brand and Colwen Hotels standards.
 
Qualifications
  • 5+ years of Hotel Operations Management experience -life-style or full service experience preferred
  • Possess both branded and non-branded experience a plus
  • Possess superior communication skills
  • Excellent time management skills, strong leader of people
  • Demonstrated passion for hospitality and service
  • Attention to detail and highly organized
  • Self-motivated and results-driven
  • Creative problem-solver and multi-tasker
 
Additional information
  • Colwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:
  • Opportunities for advancement and career growth
  • Warm and supportive work environment
  • Competitive Wages
  • Medical, Dental and Vision Insurance
  • Company-funded Health Reimbursement Account
  • Flex Spending Account
  • Voluntary Life Insurance
  • Short Term and Long-Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment
  • Paid Time off Programs
  • Holiday Pay
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

 

This company is an equal opportunity employer.

 

 

 

 

frnch1

Cerrada

Franchised Assistant General Manager

Somerville, MA, Estados Unidos

A tiempo completo, Indefinido

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