[{{ $ctrl._job.status.name | translate}}] Assistant Restaurant Manager
The Royal Automobile Club

Publicada

Descripción de la oferta

The Royal Automobile Club is looking for an experienced Assistant Restaurant Manager to deliver exceptional service in our Fountain Restaurant at Woodcote Park, our country clubhouse in the Surrey countryside.

The Fountain is our high end all day Brasserie outlet with over 300 covers per day. The role carries a wide variety of responsibilities in a fast paced environment and is critical in inspiring and leading the team to deliver 5* service to our members at all times.

Role Responsibilities include:

  • Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all members and guests, with the key aim of retaining our members and attracting new ones
  • Keep up to date with all food and beverage menus, current promotions and new products to enable you to serve and recommend to our members and guests
  • Contribute to creating and maintaining an excellent team spirit throughout the department and actively encourage others to do so.
  • Coach individual team members to develop their skills and maximise performance
  • Prepare the working area to set standards prior to service, ensuring all mise en place is fully prepared
  • To ensure the effective running of department in absence of Manager
  • Monitor the cleanliness of the department and implement cleaning procedures to ensure that a high standard of presentation is maintained
  • Comply and enforce the law in respect of the Licensing Act as applies to the Royal Automobile Club
  • Observe and action as appropriate the Health & Safety, Hygiene and Fire Policies and Procedures as laid down by the Company, and particularly as they relate to the performance of your job.

Our ideal candidate:

  • Previous experience of managing a busy restaurant team
  • Passionate about delivering exceptional service at all times
  • Ability to multi-task between back and front of house tasks
  • Experience in staff rota’s
  • Possess Level 1 & 2 qualification in basic food hygiene, preferably with an NVQ in food service and bar work, and/or an NVQ in customer service
  • Proven experience of bar service
  • Awareness of licensing laws, ideally including wine knowledge/WSET Level 2 qualification

Benefits include:

  • Free meals on duty
  • Free shuttle bus from Epsom station
  • Perkbox discount scheme
  • European RAC cover
  • Interest free season ticket loan
  • Staff uniform
  • Generous pension
  • Employer paid health cash plan
  • Staff fund

Due to the fast-moving pace of the hospitality industry and the urgency of this role we reserve the right to screen and interview applications on an ongoing basis and close the role early if we have successfully appointed a candidate.

Requisitos

The Royal Automobile Club is looking for an experienced Assistant Restaurant Manager to deliver exceptional service in our Fountain Restaurant at Woodcote Park, our country clubhouse in the Surrey countryside.

The Fountain is our high end all day Brasserie outlet with over 300 covers per day. The role carries a wide variety of responsibilities in a fast paced environment and is critical in inspiring and leading the team to deliver 5* service to our members at all times.

Detalles

Tipo de oferta de empleo
A tiempo completo
Ubicación
Epsom, United Kingdom
Departamento
Administración, Alimentos & Bebidas cocina, Alimentos & Bebidas servicio
Idiomas
Inglés
Fecha de incorporación
Lo antes posible
Duración del contrato
Indefinido
Rango salarial
£30,353 plus benefits

The Royal Automobile Club

The Royal Automobile Club is one of the world’s foremost private members’ clubs. Offering first-class facilities across two distinctly different clubhouses, it was built on the foundation of being the United Kingdom’s oldest motoring organisation.

We are here to celebrate and inspire progress. If you are looking for recognition for your skills and the chance to explore your full potential, you have come to the right place.
This is no ordinary private members’ club.

Join our teams at London’s Pall Mall clubhouse or the rolling countryside of Woodcote Park in Epsom. You might find yourself helping to squeeze a Bugatti Veyron through Pall Mall’s famous revolving doors or dodging a LeMans-winning Porsche as it blasts past one of two golf courses at Woodcote Park.

Our Values:
We are one club, with one team, seeking to achieve one standard of excellence across two clubhouses. All this passion can be summed up in the word HEART; Heritage, Excellence, Accountability, Respect and Trust. These are the values that flow through our veins. More importantly, they are the values we will expect you to live by.

Heritage
Did you know Sir Winston Churchill particularly enjoyed the swimming pool at Pall Mall, with its mosaic columns, white Sicilian marble walls and bronze balconies? Whatever our role at the Club, we all share in conserving its heritage – motoring, social, sporting and architectural – carrying on its remarkable traditions while using the past to enliven and inspire the present.

Excellence
Excellence is something we strive for every day. It is the next five minutes. It is a television remote precisely placed on a bedside table, a cup of tea delivered without delay and the courtesy of your undivided attention. Focus and devotion to detail are paramount. Moment to moment, your commitment to excellence makes all the difference and creates memories which last a lifetime.

Accountability
We pride ourselves on our team approach, with all of us performing our own important part. This means accepting personal responsibility for exceeding members’ expectations, taking ownership of our work, acting with integrity and admitting and learning from our mistakes. It also means putting team achievement above personal goals – safe in the knowledge that the team will look after you.

Respect
The Club has always enjoyed a reputation for mutual tolerance and consideration. Respect is our watchword. It is listening properly to members and colleagues alike, treating them with professional courtesy at all times. It is understanding the importance of rules, boundaries and timekeeping, while retaining the flexibility to acknowledge other people’s expertise or extra input.

Trust
Every role is a position of trust. You are entrusted with protecting and furthering our proud tradition. You are entrusted with representing the Club and all its values. You are entrusted with developing yourself and your team. This level of trust has to be earned; by doing what you say you’ll do, acting fairly, keeping confidences, providing honest feedback and positively receiving feedback.

If you can live these values, you will see your efforts recognised. Your potential will be nurtured in an organisation full of individuals who have come up through the ranks, learned new skills or taken their careers in a surprising direction.

Pall Mall:
The Pall Mall clubhouse, set in the heart of the St James’s area of London, provides a welcoming sanctuary from the bustle of the capital city. It runs a premium choice of restaurants and bars, a unique range of accommodation, private dining and sporting facilities, as well one of the finest swimming pools in London.

Woodcote Park:
The Woodcote Park clubhouse and estate is set in 350 acres of scenic Surrey Downs countryside. The clubhouse features two 18-hole golf courses, four squash courts, six floodlit tennis courts, a modern gym, an indoor swimming pool, treatment rooms, restaurants, bars and accommodation.

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