Cerrada

Sales Executive - Groups & Events

Sobre el trabajo

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary
 

 

  • To ensure knowledge and understanding of Opera and adhere to standards.
  • To develop a good knowledge of Opera Sales & Catering & PMS systems in order to be competent in checking bedroom availability
  • To ensure that all group enquiries are entered into and reviewed on TLGO/Opera in order to review suitability of business.
  • Ensure the standard template of responses is used and that enquiry handling follows the EAME Divisional Group/Event Enquiry handling guidelines
  • Ensure correct application of enquiry form procedure.  Timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry.  (Standard response time is within 24 hours of receiving enquiry)
  • Ensure to use eproposal for majority of proposals
  • Identify operational limitations and sell only what we advertise and can effectively manage operationally
  • Traces to be set for every enquiry after a maximum of 24 hours & ensure trace report is completed on a daily basis.
  • Compile Contracts for all Group and Events associated business for authorised Hotel signatory
  • Ensure that a copy of the proposal, contract and TLPE analysis are attached to the Business Block for future reference.
  • Actively use TEAMHOT as a means of referral, achieving agreed targets & work to exceed pre-set targets
  • Actively use SPP as appropriate & acquire full knowledgeable understanding of the program
  • Actively sell the benefits of Stargroups to all clients in order to meet specific on line revenues

 

 

Supportive function

 

  • To provide all requested credit information to credit manager including timely communication to client of credit policy, receipt of signed contract and deposit
  • Attend daily events briefing providing accurate updates on details of bookings and enquiries
  • To attend weekly Groups and Events Meeting
  • To ensure tentative business block information is updated on a monthly basis & provide accurate updates to the Director of Groups and Events to present at the revenue strategy meeting
  • Ensure regular updates in Opera on specific bookings within the 30/60/90 timeframe are provided in order to assist Director of Revenue and Groups & Events in accurate forecasting
  • Take responsibility & be empowered to make decisions in quoting for business, adhering to the pre-set strategic guidelines using tools available such as TLGO.
  • Effectively manage time ensuring the completion of all pre-set tasks on a daily basis.
  • Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department
  • Take part in special projects as directed by the Account Director of Groups & Events
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Sobre ti

See description

La empresa

The iconic St. Regis brand extends its legacy to Abu Dhabi with The St. Regis Saadiyat Island, Abu Dhabi, created by thoughtful Mediterranean architecture and a contemporary interior design.

The award-winning St. Regis Saadiyat Island Resort is the city’s true beachfront leisure address located just 20 minutes from Abu Dhabi International Airport and 10 minutes from the city’s bustling downtown.

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Cerrada

Sales Executive - Groups & Events

Abu Dhabi, Emiratos Árabes Unidos

A tiempo completo, Indefinido

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