Descripción de la oferta
Westin Hotels & Resorts redefines personal and instinctive service with an effortless style and gracious attitude that ensures a truly unforgettable experience for our guests and associates. Every Westin is a haven of serenity and a distinctive alternative for those who appreciate a higher standard. The Westin Melbourne is searching for a dynamic Leader to join our team and who is ready to jump into any situation to give a helping hand - if you’re someone who is positive, adaptable, intuitive, and has a genuine interest in the well-being of others, we’d love to hear from you.
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you'll find us in your neighbourhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World™
The Westin Melbourne hotel is an oasis in the heart of the city's bustling Central Business District. With a commanding location on Collins Street, arguably Australia's premier street, The Westin Melbourne preserves wellness in travel with a number of signature brand offerings including our Westin Heavenly® Beds, Gear Lending by New Balance®, and WestinWORKOUT® Fitness Studio.
The Lobby Bar at The Westin Melbourne offers an elegant and relaxed atmosphere and is open from 8am to late every day
Reporting to the Venues Manager, responsibilities include assisting with the management of smooth operation of AM or PM shifts, coordination of tasks and oversee performance of Food and Beverage Attendants and Kitchen team, ensuring maximum productivity and complete guest satisfaction are achieved. Handle guest concerns and complaints according to Hotel standards and solicit guest feedback for continual improvement. You will also assist with initial and ongoing on the job training of Food and Beverage Attendants to ensure standards are adhered to. You will be required to uphold Westin standards and the hotel’s policies and procedures.
The successful applicant will possess outstanding communication and leadership skills. You will also have sound beverage knowledge, strong attention to detail, excellent personal presentation and a true passion for customer service. Minimum experience of one year in a similar environment is essential. Previous experience in a supervisory role is an advantage. You must be available to work a variety of shifts over a seven day rotating roster, including public holidays and weekends. You must hold a current Responsible Service of Alcohol and Food Safety and Hygiene certificates.
This is an excellent opportunity to make your mark in a vibrant and growing company. In return for your commitment and passion to succeed, you will have the opportunity to work with a highly motivated team and receive excellent benefits including:
- Generous accommodation and Food and Beverage discounts for Associates, family and friends across all Marriott International properties worldwide
- Associate recognition programs
- Discount CBD parking
- World class training programs
- Strategic career development opportunities
This is an excellent opportunity to learn, grow and advance your career with an exciting, vibrant and growing company. In return for your dedication and commitment you will receive excellent benefits and the opportunity to work with a highly motivated and engaged team.
We appreciate the time you have taken to apply and the effort that goes into an application. Only those successful in gaining an interview will be contacted directly.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
- Tipo de oferta de empleo
- A tiempo completo
- Victoria, Australia
- Alimentos & Bebidas Otros
- Fecha de incorporación
- Lo antes posible
- Duración del contrato