Account Director, SEA Accounts
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Account Director, SEA Accounts

WeWork

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Account Director, SEA Accounts

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ABOUT US

 Founded in 2010, WeWork is a global platform for work with a mission to create a world where people work to make a life, not just a living. Our pioneering model offers the benefits of a collaborative culture, the flexibility to scale workspace up and down as needed and the power of a worldwide community, all for a lower cost. With 500+ locations in over 111 cities and 29 countries, our 527,000 memberships represent global enterprises across multiple industries, including 38% of the Global Fortune 500. 

THE ROLE

An Account Director, SEA will be responsible for selling into and being the primary point of contact for a book of business composed of Accounts which are headquartered in SEA. 

You will work closely with your wider SEA Accounts team to help deepen relationships and drive the strategy for your assigned book of business. This position will report to the Head of Accounts, SEA who oversees an assigned book of business.

As a successful Account Director you will be expected to:

  • Tailor the Accounts strategy to the needs of your book of business and scale accounts

  • Motivate and work alongside your Account team to optimize member experience and membership growth across your BoB

  • Develop sales strategies to help form meaningful relationships with key business leaders to grow existing accounts

  • Oversee the sales process, from qualification to close, in coordination with the Leasing teams

  • Accurately forecast to meet and exceed sales goals on a monthly cadence

  • Partner with the Account Manager/Customer Success Manager to support member relationships

  • Partner with Leasing Sales to maintain view on the available inventory in select markets and to create selling strategies to generate demand and incentivise closing

  • Individually cover an assigned book of business 

  • Creatively add value throughout the lifecycle, increase retention and reducing churn

  • Drive post-sales activity for members by strong relationship-building, product knowledge, and game-plan to upsell for member expansion

  • Own the accuracy of your account forecasting to report to the Head of Accounts, SEA

  • Serve as an internal point of contact for any disputes with the your accounts

  • Establish a culture of communication and share best practices



Experience and Requirements:

  • 5+ years of experience in advanced B2B sales and/or transactions, preferably commercial real estate 
  • 3+ years in customer-facing capacity (e.g. AM, CSM, Relationship Manager)
  • Willingness to travel to interface with members
  • Proven track record of hitting and overachieving retention and growth targets 
  • Strong team player who can make decisions and execute in a fast-paced, ever-changing environment 
  • Knowledge of the commercial real estate market in which you will be deployed is a plus 
  • A thoughtful communicator who can prioritize and project manage short and long term initiatives
  • Problem solver who can independently translate high-level goals into actionable plans  
  • Hard-working, self-motivated, dependable, organized and detail-oriented
  • Strong ability to forecast and manage team pipeline using Salesforce or other CRM
  • Prior experience in a startup / high-Emerging company a plus!
  • Ability to break down problems into manageable components and think through optimal solutions
  • Strong generalist – highly competent with the ability to wear many hats
  • Strong internal relationships with REA, Enterprise Services, Legal, Sales/Local leadership is a must


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.





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Account Director, SEA Accounts

Singapur

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