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Experiencia
10 años y 3 meses
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Waitress
Kelly Services - Lisbon, Portugal
Alimentos & Bebidas serviciojunio 2016 - Ahora · 7 años y 10 mesesWaitress at extra system in the following hotels: ▪Novotel Hotel- Avenida José Malhoa, Lisbon Bar & snacks ▪Sana Lisboa Hotel- Av. Fontes Pereira de Melo, Lisbon Breakfast Buffet Dinner à la Carte and Buffet Banquets and groups ▪Marriot Hotel- Av. dos Combatentes, Lisbon Citrus Bar & Restaurant ▪Sofitel Hotel- Av. da Liberdade, Lisbon Breakfast Buffet Dinner à la Carte at the restaurant AdLib ▪3K Europa Hotel- Av. da República, Lisbon Dinner ▪"A Valenciana" restaurant - Rua Marquês Fronteira (Campolide), Lisbon ▪Nespresso events 3 days - Mercado Santa Clara, Lisbon Lunch and dinner à la Carte ▪Marina Museum events - Lisbon Dinner Medical Association - à la Carte
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Warehouse logistics operator
Kelly Services - Lisbon, Portugal
Logísticajunio 2016 - septiembre 2016 · 4 meses▪DHL express Póvoa de Santa Iria Telecommunications Area MEO (mobile phones); ▪DHLexpress Alverca Telecommunications Area rede NOS (mobile phones and box's).
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Waitress
Hotel Ochsen - Höfen an der Enz, Germany
Alimentos & Bebidas servicionoviembre 2015 - junio 2016 · 8 meses▪Personalised attention to the customers; Check with customers to ensure that they are enjoying their meals and take action to correct any problems; Communicate with customers to resolve complaints or ensure satisfaction. ▪Present menus to customers and answer questions about menu items, making recommendations upon request; ▪Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff; ▪Prepare hot, cold, and mixed drinks for customers; ▪Serve food or beverages to customers, and prepare or serve specialty dishes at tables as required; ▪Collect payments from customers; ▪Clean tables or counters after customers have finished dining; Remove dishes and glasses from tables or counters, take them to kitchen for cleaning, Prepare tables for meals, including setting up items such as linens, silverware, and glassware. ▪Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties; Clean food preparation
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Waitress
Hotel Schwarzwald-Sonnenhof - Schömberg, Germany
Alimentos & Bebidas serviciojulio 2015 - octubre 2015 · 4 meses▪Personalised attention to the customers; Check with customers to ensure that they are enjoying their meals and take action to correct any problems; Communicate with customers to resolve complaints or ensure satisfaction. ▪Present menus to customers and answer questions about menu items, making recommendations upon request; ▪Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff; ▪Prepare hot, cold, and mixed drinks for customers; ▪Serve food or beverages to customers, and prepare or serve specialty dishes at tables as required; ▪Clean tables or counters after customers have finished dining; Remove dishes and glasses from tables or counters, take them to kitchen for cleaning, Prepare tables for meals, including setting up items such as linens, silverware, and glassware. ▪Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties; Clean food preparation areas, facilities, or equipment.
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Bank Call Center
3C - Costumer Contact Center, S.A - Lisbon, Portugal
Operador telefóniconoviembre 2014 - mayo 2015 · 7 meses▪Customer Service ▪Sales (Inbound /Outbound)
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Trainee - Reception
Hotel Porto Santo & Spa - Porto Santo Island, Portugal
Recepciónjunio 2014 - agosto 2014 · 3 meses▪Internship done in third year of Direction and Hospitality Management - Graduate. ▪The internship took place in areas of the Front Office department, especially, Reception and Restaurant control.
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Trainee - F&B
Hotel Pestana Colombos Premium Club All Inclusive Beach - Porto Santo Island, Portugal
Alimentos & Bebidas serviciojulio 2013 - septiembre 2013 · 3 meses▪Internship done in second year of Direction and Hospitality Management - Graduate. ▪The internship took place in many different areas of the F&B department, especially, Kitchen and Restaurant.
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Trainee - Pastry
Radisson Blu Lisbon Hotel - Lisbon, Portugal
Pasteleríajunio 2011 - julio 2011 · 2 meses▪Internship done in third year of the course cooking and pastry.
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Trainee - Kitchen
Altis Park Hotel - Lisbon, Portugal
Alimentos & Bebidas cocinafebrero 2010 - abril 2010 · 3 meses▪Internship done in second year of the course cooking and pastry.
Estudios
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Direction and hospitality management
ESHTE Escola Superior de Hotelaria e Turismo do Estoril - Estoril, Portugal
septiembre 2011 - octubre 2014
Idiomas
6 idiomas
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Portugués
Nativo o fluido
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Español
Nativo o fluido
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Alemán
Nativo o fluido
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Inglés
Nativo o fluido
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Francés
Nativo o fluido
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Italiano
Nociones
Información personal
Nacionalidades
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Portugués
Fecha de nacimiento
January 18th 1993
Permiso de conducir
Sí
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