Antonio Ponte

Antonio Ponte

Hotel General Manager en Sagiba Turismo
Vive en San Teodoro, Italy

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Human resources office
Subject: Work request: REF: Hotel Manager

Dear Sir,
Allow me to introduce myself submitting to your kind attention to my candidacy in his capacity as Hotel Manager.

I want to do this to be a very motivated person to a professional growth to be achieved in the company dynamic and market-oriented.

I do my work as a team in perfect harmony with the staff so that everyone can express the best of themselves for total customer satisfaction and the achievement of business objectives.

Check constantly that the results are in line with budget and planned strategies.
As highlighted in my curriculum vitae, attached, I think I have a full basic experience with valid also spent in the bursar's duties, administration and sales office.

I would be grateful to be able to express in a more comprehensive and complete the reasons for my request in the course of an interview that will enable me to better develop my aspirations.

Thanking you in advance for the attention you will devote to this, waiting to receive your response,

Best regards.

It authorizes the said company to the processing of personal data under the law 196/2003

Antonio Ponte

Experiencia

29 años y 2 meses

  • Hotel General Manager

    Sagiba Turismo - Maratea, Italy

    Dirección
    marzo 2023 - Ahora · 1 año y 2 meses

  • Hotel General Manager

    Gruppo Studio Vacanze - Oristano, Italy

    Dirección
    abril 2022 - octubre 2022 · 7 meses

    Hotel Resort di 136 5***** 2Bars Spiagge privata Ristorante con sale polifunzionali per banchetti ed eventi di vario genere, piscina ampio giardino centro benessere SPA. Responsabile della gestione e del buon funzionamento dell'Albergo, delle risorse umane, finanziarie e dei beni patrimoniali, nonché di tutti i servizi offerti alla clientela in accordo con gli standard qualitativi e con gli obiettivi programmati. Negozio con Clienti, curo con i miei collaboratori l'uso dei servizi dell'hotel per convention, banchetti, ricevimenti ed altri eventi sociali o lavorati. Agisco da collegamento tra la cucina e il ristorante per una programmazione sia nei servizi che nella scelta dei menu, verifico mensilmente l'andamento e lo sviluppo del costi relativi ai servizi di F&B (food & beverage cost analisi e strategie). Programmo assieme ai miei collaboratori la stesura delle tariffe alberghiere e dei vari listini prezzi, strategie di vendita canali di distribuzione OTA verifico giornalmente l'occupazione per una ottimizzazione del revenues attraverso analisi e statistiche, documentandone il tutto alla Direzione di Gestione. Controllo dei costi, dei ricavi, dell'occupazione e degli obiettivi predeterminati in budget, verificandone gli scostamenti ed intraprendendo le misure correttive. Assunzione e gestione del personale, in rispetto alle disposizioni impartite dalla società ed al C.C.N.L. del Turismo. Predispongo nell'ambito della politica della Società dei Corsi di Formazione per la cura e lo sviluppo e l'addestramento del personale dipendente. Predispongo programmi specifici per il mantenimento in efficienza del patrimonio affidatomi con continui controlli sulla manutenzione dei materiali e delle attrezzature, garantendo il corretto utilizzo degli impianti. Intrattengo un corretto rapporto con la clientela raccogliendo feedback dai clienti in modo d'assicurare la soddisfazione generale, mi occupo di eventuali reclami per trovare subito una soluzione.

  • General manager

    ESPERIENZE LAVORATIVE E PROFESSIONALI; Gruppo Studio Vacanze - Oristano, Italy

    Dirección
    abril 2022 - octubre 2022 · 7 meses

    Gruppo Studio Vacanze - Oristano, Oristano Charming Resort Is Arenas 136 rooms 5 ***** 2 Bar 2 Restaurants with multifunctional rooms for banquets and various kinds of events SPA wellness center. Responsible for the management and proper functioning of the hotel, human and financial resources and assets, as well as all the services offered to customers in accordance with the quality standards and with the planned objectives. I shop with customers, I take care with my collaborators the use of the hotel services for conventions, banquets, receptions and other social or business events. I act as a link between the kitchen and the restaurant for programming both in the services and in the choice of menus, I monthly check the trend and development of the costs related to F&B services (food & Beverage cost analysis and strategies). Together with my collaborators I plan the drafting of hotel rates and various price lists, sales strategies OTA distribution channels I check daily occupancy for revenue optimization through analysis and statistics, documenting everything to the Management Department. Control of costs, revenues, employment and predetermined objectives in the budget, verifying the deviations and taking corrective measures. Recruitment and management of personnel, in compliance with the provisions issued by the company and the C.C.N.L. of Tourism. As part of the Company's policy, I prepare training courses for the care and development and training of employees. I prepare specific programs for maintaining the efficiency of the assets entrusted to me with continuous checks on the maintenance of materials and equipment, guaranteeing the correct use of the systems. I maintain a correct relationship with customers by collecting feedback from customers in order to ensure general satisfaction, I take care of any complaints to find a solution immediately Achievement of the assigned objectives in full compliance with the established deadlines, obtaining satisfactory results both on activities developed on an individual level and by actively participating in team projects with constant commitment, ability and dedication. Use of solutions and approaches that comply with the real needs of the customer to guarantee an excellent service in order to convert the satisfying experience into loyalty. Motivated and professional support able to make a valuable contribution to the team's activities to achieve common goals thanks to the ability to cooperate synergistically and communicate transparently and effectively.

  • General manager

    Effehotels - Madonna di Campiglio

    Dirección
    diciembre 2021 - abril 2022 · 5 meses

    Effehotels - Madonna di Campiglio , TR Charming Hotel Spinale 66 rooms 5 ***** 1 Bar 1 Restaurants with multifunctional rooms for banquets and various kinds of events SPA wellness center. Responsible for the management and proper functioning of the hotel, human and financial resources and assets, as well as all the services offered to customers in accordance with the quality standards and with the planned objectives. I shop with customers, I take care with my collaborators the use of the hotel services for conventions, banquets, receptions and other social or business events. I act as a link between the kitchen and the restaurant for programming both in the services and in the choice of menus, I monthly check the trend and development of the costs related to F&B services (food & Beverage cost analysis and strategies). Together with my collaborators I plan the drafting of hotel rates and various price lists, sales strategies OTA distribution channels I check daily occupancy for revenue optimization through analysis and statistics, documenting everything to the Management Department. Control of costs, revenues, employment and predetermined objectives in the budget, verifying the deviations and taking corrective measures. Recruitment and management of personnel, in compliance with the provisions issued by the company and the C.C.N.L. of Tourism. As part of the Company's policy, I prepare training courses for the care and development and training of employees. I prepare specific programs for maintaining the efficiency of the assets entrusted to me with continuous checks on the maintenance of materials and equipment, guaranteeing the correct use of the systems. I maintain a correct relationship with customers by collecting feedback from customers in order to ensure general satisfaction, I take care of any complaints to find a solution immediately Achievement of the assigned objectives in full compliance with the established deadlines, obtaining satisfactory results both on activities developed on an individual level and by actively participating in team projects with constant commitment, ability and dedication. Use of solutions and approaches that comply with the real needs of the customer to guarantee an excellent service in order to convert the satisfying experience into loyalty. Motivated and professional support able to make a valuable contribution to the team's activities to achieve common goals thanks to the ability to cooperate synergistically and communicate transparently and effectively.

  • Hotel General Manager

    Effehotels - Madonna di Campiglio, Italy

    Dirección
    diciembre 2021 - abril 2022 · 5 meses

    Hotel di Charme Spinale 66 camere 5***** 1 Bar 1 Ristoranti con sale polifunzionali per banchetti ed eventi di vario genere centro benessere SPA. Responsabile della gestione e del buon funzionamento dell'Albergo, delle risorse umane, finanziarie e dei beni patrimoniali, nonché di tutti i servizi offerti alla clientela in accordo con gli standard qualitativi e con gli obiettivi programmati. Negozio con Clienti, curo con i miei collaboratori l'uso dei servizi dell'hotel per convention, banchetti, ricevimenti ed altri eventi sociali o lavorati. Agisco da collegamento tra la cucina e il ristorante per una programmazione sia nei servizi che nella scelta dei menu, verifico mensilmente l'andamento e lo sviluppo del costi relativi ai servizi di F&B (food & beverage cost analisi e strategie). Programmo assieme ai miei collaboratori la stesura delle tariffe alberghiere e dei vari listini prezzi, strategie di vendita canali di distribuzione OTA verifico giornalmente l'occupazione per una ottimizzazione del revenues attraverso analisi e statistiche, documentandone il tutto alla Direzione di Gestione. Controllo dei costi, dei ricavi, dell'occupazione e degli obiettivi predeterminati in budget, verificandone gli scostamenti ed intraprendendo le misure correttive. Assunzione e gestione del personale, in rispetto alle disposizioni impartite dalla società ed al C.C.N.L. del Turismo. Predispongo nell'ambito della politica della Società dei Corsi di Formazione per la cura e lo sviluppo e l'addestramento del personale dipendente. Predispongo programmi specifici per il mantenimento in efficienza del patrimonio affidatomi con continui controlli sulla manutenzione dei materiali e delle attrezzature, garantendo il corretto utilizzo degli impianti. Intrattengo un corretto rapporto con la clientela raccogliendo feedback dai clienti in modo d'assicurare la soddisfazione generale, mi occupo di eventuali reclami per trovare subito una soluzione e migliorare il servizio.

  • Hotel General Manager E ehotels Hotel Spinale

    Madonna di Campiglio - Madonna di Campiglio, Italy

    Dirección
    diciembre 2021 - abril 2022 · 5 meses

    rooms 5 1 Bar 1 Restaurants with multifunctional rooms for banquets and various kinds of events SPA wellness center. Responsible for the management and proper functioning of the hotel, human and nancial resources and assets, as well as all the services ered to customers in accordance with the quality standards and with the planned objectives. I shop with customers, I take care with my collaborators the use of the hotel services for conventions, banquets, receptions and other social or business events. I act as a link between the kitchen and the restaurant for programming both in the services and in the choice of menus, I monthly check the trend and development of the costs related to F&B services (food & Beverage cost analysis and strategies). Together with my collaborators I plan the dra ing of hotel rates and various price lists, sales strategies OTA distribution channels I check daily occupancy for revenue optimization through analysis and statistics, documenting everything to the Management Department. Control of costs, revenues, employment and predetermined objectives in the budget, verifying the deviations and taking corrective measures. Recruitment and management of personnel, in compliance with the provisions issued by the company and the C.C.N.L. of Tourism. As part of the Company's policy, I prepare training courses for the care and development and training of employees. I prepare speci c programs for maintaining the e ciency of the assets entrusted to me with continuous checks on the maintenance of materials and equipment, guaranteeing the correct use of the systems.

  • General manager

    Gruppo Studio Vacanze - San Teodoro, Italy

    Dirección
    junio 2020 - octubre 2021 · 1 año y 5 meses

    Gruppo Studio Vacanze - San Teodoro Hotel Resort of 207 rooms 4 **** 2 Bars Private beach 2 Restaurants with multipurpose rooms for banquets and various events 2 swimming pools large garden wellness center SPA. Responsible for the management and proper functioning of the Hotel, human and financial resources and assets, as well as all the services offered to customers in accordance with quality standards and planned objectives. Shop with customers, I take care of the use of the hotel services with my staff for conventions, banquets, receptions and other social or worked events. I act as a link between the kitchen and the restaurant for a programming both in the services and in the choice of the menus, I verify monthly the trend and the development of the costs related to the services of F&B (food & beverage cost analysis and strategies). Together with my collaborators I plan the drawing up of hotel rates and various price lists, sales strategies distribution channels OTA daily checks employment for optimization of revenues through analysis and statistics, documenting everything to the Management Department. Control of costs, revenues, employment and predetermined objectives in the budget, verifying the deviations and undertaking corrective measures. Recruitment and management of personnel, incompliance with the instructions given by the company and the C.C.N.L. of Tourism. I prepare within the policy of the Company of Training Courses for the care and development and training of employees. I set up specific programs to maintain the assets entrusted to me with continuous checks on the maintenance of materials and equipment, guaranteeing the correct use of the facilities. I maintain a correct relationship with customers by collecting feedback from customers in order to ensure general satisfaction, I deal with any complaints to find a solution immediately.

  • General Manager

    Studio Vacanze - San Teodoro, Italy

    Dirección
    junio 2020 - octubre 2021 · 1 año y 5 meses

    Hotel Resort di 207 camere 4**** 2 Bars Spiaggia privata 2 Ristoranti con sale polifunzionali per banchetti ed eventi di vario genere 2 piscine ampio giardino centro benessere SPA. Responsabile della gestione e del buon funzionamento dell'Albergo, delle risorse umane, finanziarie e dei beni patrimoniali, nonché di tutti i servizi offerti alla clientela in accordo con gli standard qualitativi e con gli obiettivi programmati. Negozio con Clienti, curo con i miei collaboratori l'uso dei servizi dell'hotel per convention, banchetti, ricevimenti ed altri eventi sociali o lavorati. Agisco da collegamento tra la cucina e il ristorante per una programmazione sia nei servizi che nella scelta dei menu, verifico mensilmente l'andamento e lo sviluppo del costi relativi ai servizi di F&B (food & beverage cost analisi e strategie). Programmo assieme ai miei collaboratori la stesura delle tariffe alberghiere e dei vari listini prezzi, strategie di vendita canali di distribuzione OTA verifico giornalmente l'occupazione per una ottimizzazione del revenues attraverso analisi e statistiche, documentandone il tutto alla Direzione di Gestione. Controllo dei costi, dei ricavi, dell'occupazione e degli obiettivi predeterminati in budget, verificandone gli scostamenti ed intraprendendo le misure correttive. Assunzione e gestione del personale, in rispetto alle disposizioni impartite dalla società ed al C.C.N.L. del Turismo. Predispongo nell'ambito della politica della Società dei Corsi di Formazione per la cura e lo sviluppo e l'addestramento del personale dipendente. Predispongo programmi specifici per il mantenimento in efficienza del patrimonio affidatomi con continui controlli sulla manutenzione dei materiali e delle attrezzature, garantendo il corretto utilizzo degli impianti. Intrattengo un corretto rapporto con la clientela raccogliendo feedback dai clienti in modo d'assicurare la soddisfazione generale, mi occupo di eventuali reclami per trovare subito una soluzione.

  • General manager

    FV Hotels & Resort - Isola di Capo Rizzuto

    Dirección
    abril 2019 - abril 2020 · 1 año y 1 mes

    FV Hotels & Resort - Isola di Capo Rizzuto , KR Hotel Resort of 218 rooms 4 **** 2 Bars Private beach 3 Restaurants with multipurpose rooms for banquets and various events 3 swimming pools large garden wellness center SPA. Responsible for the management and proper functioning of the Hotel, human and financial resources and assets, as well as all the services offered to customers in accordance with quality standards and planned objectives. Shop with customers, I take care of the use of the hotel services with my staff for conventions, banquets, receptions and other social or worked events. I act as a link between the kitchen and the restaurant for a programming both in the services and in the choice of the menus, I verify monthly the trend and the development of the costs related to the services of F&B (food & beverage cost analysis and strategies). Together with my collaborators I plan the drawing up of hotel rates and various price lists, sales strategies distribution channels OTA daily checks employment for optimization of revenues through analysis and statistics, documenting everything to the Management Department. Control of costs, revenues, employment and predetermined objectives in the budget, verifying the deviations and undertaking corrective measures. Recruitment and management of personnel, in compliance with the instructions given by the company and the C.C.N.L. of Tourism. I prepare within the policy of the Company of Training Courses for the care and development and training of employees. I set up specific programs to maintain the assets entrusted to me with continuous checks on the maintenance of materials and equipment, guaranteeing the correct use of the facilities. I maintain a correct relationship with customers by collecting feedback from customers in order to ensure general satisfaction, I deal with any complaints to find a solution immediately.

  • Hotel General Manager

    FV Hotels - Isola di Capo Rizzuto, Italy

    Dirección
    abril 2019 - marzo 2020 · 1 año

    Hotel Resort of 218 rooms 4 **** 2 Bars Private beach 3 Restaurants with multi-purpose rooms for banquets and various events 3 swimming pools large garden wellness center SPA. Responsible for the management and proper functioning of the Hotel, human and

  • General Manager

    FV Hotels - Isola di Capo Rizzuto, Italy

    Dirección
    abril 2019 - marzo 2020 · 1 año

    Hotel Resort of 218 rooms 4 **** 2 Bars Private beach 3 Restaurants with multi-purpose rooms for banquets and various events 3 swimming pools large garden wellness center SPA. Responsible for the management and proper functioning of the Hotel, human and ³nancial resources and assets, as well as all the services o²ered to customers in accordance with quality standards and planned objectives. Shop with customers, I take care of the use of the hotel services with my sta² for conventions, banquets, receptions and other social or worked events. I act as a link between the kitchen and the restaurant for a programming both in the services and in the choice of the menus, I verify monthly the trend and the development of the costs related to the services of F&B (food & beverage cost analysis and strategies). Together with my collaborators I plan the drawing up of hotel rates and various price lists, sales strategies distribution channels OTA daily checks employment for optimization of revenues through analysis and statistics, documenting everything to the Management Department. Control of costs, revenues, employment and predetermined objectives in the budget, verifying the deviations and undertaking corrective measures. Recruitment and management of personnel, in compliance with the instructions given by the company and the C.C.N.L. of Tourism. I prepare within the policy of the Company of Training Courses for the care and development and training of employees. I set up speci³c programs to maintain the assets entrusted to me with continuous checks on the maintenance of materials and equipment, guaranteeing the correct use of the facilities. I maintain a correct relationship with customers by collecting feedback from customers in order to ensure general satisfaction, I deal with any complaints to ³nd a solution immediately.

  • Hotel Manager

    Clubesse - Marina di Mandatoriccio, Italy

    Dirección
    abril 2018 - marzo 2019 · 1 año

    Hotel Resort of 140 rooms 4 **** 2 Bars Private beach 2 Restaurants with multifunctional rooms for banquets and events of various kinds swimming pool large garden. Responsible for the management and proper functioning of the hotel, human and financial resources and assets, as well as all the services offered to customers in accordance with the quality standards and objectives set. Shop with customers, I take care of my staff to use hotel services for conventions, banquets, receptions and other social or worked events. I act as a link between the kitchen and the restaurant for programming both in services and in the choice of menus, I check monthly the trend and development of costs related to F & B services (food & beverage cost analysis and strategies). I plan together with my collaborators the drafting of the hotel rates and the various price lists, sales strategies and distribution channels OTA daily check the employment for an optimization of the revenues through analysis and statistics, documenting everything to the Management Direction. Control of costs, revenues, employment and pre-determined budget targets, verifying the deviations and taking corrective measures. Recruitment and management of personnel, in compliance with the instructions given by the company and the C.C.N.L. of Tourism. I arrange in the Company's policy of training courses for the care and development and training of employees. I set up specific programs for the efficient maintenance of the assets entrusted to me with constant checks on the maintenance of materials and equipment, ensuring the correct use of the plants. I entertain a proper relationship with customers by collecting feedback from customers in order to ensure overall satisfaction, I deal with any complaints to find a solution immediately and improve the service.

  • General manager

    Clubesse Hotels & Resort - Mandatoriccio, Italy

    Dirección
    abril 2018 - marzo 2019 · 1 año

    Clubesse Hotels & Resort - Mandatoriccio , Cosenza Hotel Resort of 140 rooms 4 **** 2 Bars Private beach 2 Restaurants with multifunctional rooms for banquets and events of various kinds swimming pool large garden. Responsible for the management and proper functioning of the hotel, human and financial resources and assets, as well as all the services offered to customers in accordance with the quality standards and objectives set. Shop with customers, I take care of my staff to use hotel services for conventions, banquets, receptions and other social or worked events. I act as a link between the kitchen and the restaurant for programming both in services and in the choice of menus, I check monthly the trend and development of costs related to F & B services (food & beverage cost analysis and strategies). I plan together with my collaborators the drafting of the hotel rates and the various price lists, sales strategies and distribution channels OTA daily check the employment for an optimization of the revenues through analysis and statistics, documenting everything to the Management Direction. Control of costs, revenues, employment and pre-determined budget targets, verifying the deviations and taking corrective measures. Recruitment and management of personnel, in compliance with the instructions given by the company and the C.C.N.L. of Tourism. I arrange in the Company's policy of training courses for the care and development and training of employees. I set up specific programs for the efficient maintenance of the assets entrusted to me with constant checks on the maintenance of materials and equipment, ensuring the correct use of the plants. I entertain a proper relationship with customers by collecting feedback from customers in order to ensure overall satisfaction, I deal with any complaints to find a solution immediately and improve the service.

  • General Manager

    Clubesse - Mandatoriccio, Italy

    Dirección
    abril 2018 - marzo 2019 · 1 año

    Hotel Resort of 140 rooms 4 **** 2 Bars Private beach 2 Restaurants with multifunctional rooms for banquets and events of various kinds swimming pool large garden. Responsible for the management and proper functioning of the hotel, human and ³nancial resources and assets, as well as all the services o²ered to customers in accordance with the quality standards and objectives set. Shop with customers, I take care of my sta² to use hotel services for conventions, banquets, receptions and other social or worked events. I act as a link between the kitchen and the restaurant for programming both in services and in the choice of menus, I check monthly the trend and development of costs related to F & B services (food & beverage cost analysis and strategies). I plan together with my collaborators the draëing of the hotel rates and the various price lists, sales strategies and distribution channels OTA daily check the employment for an optimization of the revenues through analysis and statistics, documenting everything to the Management Direction. Control of costs, revenues, employment and pre-determined budget targets, verifying the deviations and taking corrective measures. Recruitment and management of personnel, in compliance with the instructions given by the company and the C.C.N.L. of Tourism. I arrange in the Company's policy of training courses for the care and development and training of employees. I set up speci³c programs for the eµcient maintenance of the assets entrusted to me with constant checks on the maintenance of materials and equipment, ensuring the correct use of the plants. I entertain a proper relationship with customers by collecting feedback from customers in order to ensure overall satisfaction, I deal with any complaints to ³nd a solution immediately and improve the service.

  • Hotel Manager

    Buone Vacanze s - Tropea, Italy

    Dirección
    marzo 2017 - marzo 2018 · 1 año y 2 meses

    Resort of 90 rooms 4 **** 1 restaurant, 2 bars Private beach 2 swimming pools wide park multipurpose fields Tennis, Soccer, Volleyball. First startup phase with programming, realization and definition of all 90 rooms of all the annexed services kitchen, bars, restaurant, floors, budgeted, sports activities and shows. Second phase responsible for the management and good functioning of the hotel, human resources, financial and property assets as well as all the services offered to customers in accordance with the quality standards and the planned objectives. I programmed with my co-workers the drafting of hotel and hotel rates Price lists, sales strategies OTA distribution channels documenting all to the Management Department. Control cost, revenue, employment, and budget predetermined goals by verifying their deviations and taking corrective action. Assumption and management of personnel, in accordance with the provisions imparted by the company and C.C.N.L. Of Tourism. I am prepared in the policy of the Society of Training Courses for the Care and Development and Training of Employees. I set up specific programs to maintain the efficiency of the assets entrusted to me by continuous checks on the maintenance of materials and equipment, ensuring the proper use of the plants. I have a good relationship with customers in order to meet specific requests and to solve, as far as possible, any other issues of a nature other than those strictly hotel.

  • General manager

    Buone Vacanze - Tropea, Italy

    Dirección
    marzo 2017 - febrero 2018 · 1 año

    Buone Vacanze - Tropea, VV Resort of 90 rooms 4 **** 1 restaurant, 2 bars Private beach 2 swimming pools wide park multipurpose fields Tennis, Soccer, Volleyball. First startup phase with programming, realization and definition of all 90 rooms of all the annexed services kitchen, bars, restaurant, floors, budgeted, sports activities and shows. Second phase responsible for the management and good functioning of the hotel, human resources, financial and property assets as well as all the services offered to customers in accordance with the quality standards and the planned objectives. I programmed with my co-workers the drafting of hotel and hotel rates Price lists, sales strategies OTA distribution channels documenting all to the Management Department. Control cost, revenue, employment, and budget predetermined goals by verifying their deviations and taking corrective action. Assumption and management of personnel, in accordance with the provisions imparted by the company and C.C.N.L. Of Tourism. I am prepared in the policy of the Society of Training Courses for the Care and Development and Training of Employees. I set up specific programs to maintain the efficiency of the assets entrusted to me by continuous checks on the maintenance of materials and equipment, ensuring the proper use of the plants. I have a good relationship with customers in order to meet specific requests and to solve, as far as possible, any other issues of a nature other than those strictly hotel.

  • General Manager

    Buone Vacanze - Tropea, Italy

    Dirección
    marzo 2017 - febrero 2018 · 1 año

    Resort of 90 rooms 4 **** 1 restaurant, 2 bars Private beach 2 swimming pools wide park multipurpose ³elds Tennis, Soccer, Volleyball. First startup phase with programming, realization and de³nition of all 90 rooms of all the annexed services kitchen, bars, restaurant, ´oors, budgeted, sports activities and shows. Second phase responsible for the management and good functioning of the hotel, human resources, ³nancial and property assets as well as all the services o²ered to customers in accordance with the quality standards and the planned objectives. I programmed with my co-workers the draëing of hotel and hotel rates Price lists, sales strategies OTA distribution channels documenting all to the Management Department. Control cost, revenue, employment, and budget predetermined goals by verifying their deviations and taking corrective action. Assumption and management of personnel, in accordance with the provisions imparted by the company and C.C.N.L. Of Tourism. I am prepared in the policy of the Society of Training Courses for the Care and Development and Training of Employees. I set up speci³c programs to maintain the eµciency of the assets entrusted to me by continuous checks on the maintenance of materials and equipment, ensuring the proper use of the plants. I have a good relationship with customers in order to meet speci³c requests and to solve, as far as possible, any other issues of a nature other than those strictly hotel.

  • General Manager

    Bluhotels - Mazara del Vallo, Italy

    Dirección
    marzo 2014 - octubre 2016 · 2 años y 9 meses

    Resort 90 rooms 5 ***** L 2 restaurants, 3 bars 1 SPA, private beach Center conferences with 2 multipurpose rooms for banquets and various events 1 meeting room 2 pools large park. Responsible for the management and proper operation of the Hotel, resource human, ³nancial and capital assets, as well as all the services o²ered to customers inaccordance with the quality standards and with the planned objectives. We plan with my collaborators in the writing of hotel rates and the various price lists, marketing strategies, distribution channels OTA documenting all the Department of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued bysociety and the C.C.N.L. of Tourism Plan in the area of training courses Company policy for care and the development and training of personnel dependent. Plan speci³c programs for the maintenance of heritage eµciency entrusted to me with constant checks on the maintenance of materials and equipment,ensuring the proper use of the facilities. I entertain a correct relationship with customers in order to meet special requests and resolve, as far as possible, any other problem of a di²erent nature from those strictly hotel.

  • General manager

    Blu Hotels - Mazara del Vallo, Italy

    Dirección
    marzo 2014 - octubre 2016 · 2 años y 9 meses

    Blu Hotels - Mazara del Vallo , TP Resort 90 rooms 5 ***** L 2 restaurants, 3 bars 1 SPA, private beach Center conferences with 2 multipurpose rooms for banquets and various events 1 meeting room 2 pools large park. Responsible for the management and proper operation of the Hotel, resource human, financial and capital assets, as well as all the services offered to customers inaccordance with the quality standards and with the planned objectives. We plan with my collaborators in the writing of hotel rates and the various price lists, marketing strategies, distribution channels OTA documenting all the Department of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued bysociety and the C.C.N.L. of Tourism Plan in the area of training courses Company policy for care and the development and training of personnel dependent. Plan specific programs for the maintenance of heritage efficiency entrusted to me with constant checks on the maintenance of materials and equipment,ensuring the proper use of the facilities. I entertain a correct relationship with customers in order to meet special requests and resolve, as far as possible, any other problem of a different nature from those strictly hotel.

  • Hotel Manager

    Blu Hotels - Mazara del Vallo, Italy

    Dirección
    enero 2014 - octubre 2016 · 2 años y 10 meses

    Resort 90 rooms 5 ***** L 2 restaurants, 3 bars 1 SPA, private beach Center conferences with 2 multipurpose rooms for banquets and various events 1 meeting room 2 pools large park. Responsible for the management and proper operation of the Hotel, resource human, financial and capital assets, as well as all the services offered to customers inaccordance with the quality standards and with the planned objectives. We plan with my collaborators in the writing of hotel rates and the various price lists, marketing strategies, distribution channels OTA documenting all the Department of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued by society and the C.C.N.L. of Tourism Plan in the area of training courses Company policy for care and the development and training of personnel dependent. Plan specific programs for the maintenance of heritage effici

  • Director Of Sales

    Edrisi Viaggi DMC - Palermo, Italy

    Ventas
    marzo 2012 - marzo 2014 · 2 años y 2 meses

    Hotels contractual relationships with various international tour operators promoting Sicily Product management and development Whisper radio guides. ▪ Promotion services Destination Management Company (DMC) & Tour Operator Sicily; ▪ Organization meetings, incentives, conferences and business events; ▪ Organization circuits, holidays, car-tours, transfers, excursions and other services land; ▪ Creating, maintaining and developing the relationship with customers / suppliers and Italian esters; ▪ Participation in Workshop, Salons, Bags and national tourist fairs and International;

  • Sales manager

    Edrisi T.O. DMC - Palermo, Italy

    Ventas
    enero 2012 - marzo 2014 · 2 años y 3 meses

    Edrisi T.O. DMC - Palermo, PA Hotels contractual relationships with various international tour operators promoting Sicily Product management and development Whisper radio guides. Contracting & Sales Manager: * Promotion services Destination Management Company (DMC) & Tour Operator Sicily; * Organization meetings, incentives, conferences and business events; * Organization circuits, holidays, car-tours, transfers, excursions and other services land; * Creating, maintaining and developing the relationship with customers / suppliers and Italian esters; * Participation in Workshop, Salons, Bags and national tourist fairs and International;

  • Sales Marketing Manager

    Edrisi Viaggi DMC - Palermo, Italy

    Ventas
    febrero 2012 - febrero 2014 · 2 años y 1 mes

    Hotels contractual relationships with various international tour operators promoting Sicily Product management and development Whisper radio guides. Contracting & Sales Manager: Promotion services Destination Management Company (DMC) & Tour Operator Sicily; Organization meetings, incentives, conferences and business events; Organization circuits, holidays, car-tours, transfers, excursions and other services land; Creating, maintaining and developing the relationship with customers / suppliers and Italian esters; Participation in Workshop, Salons, Bags and national tourist fairs and International;

  • Hotel Manager

    Hotel Baia di Ulisse - Agrigento, Italy

    Dirección
    octubre 2010 - febrero 2012 · 1 año y 5 meses

    Resort 4 **** 90 rooms directly on the sea 2 restaurants, 1 Wellness center, 1 conference room 2 banquet halls and private beach. I assumed responsibility for the management and proper operation of the Hotel, human resources, financial and capital assets, as well as all the services offered to customers in accordance with the quality standards and with the planned objectives. Ensuring proper management of the financial year, coordinating the various functions in order to maximize profit. We plan with my collaborators in the writing of hotel rates and the various price lists, marketing strategies, distribution channels OTA documenting all the Department of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued by society and the C.C.N.L. of Tourism. Plan as part of the Company's policy of training courses for care and the development and training o

  • Hotel Manager

    Hotel Baia di Ulissa SPA - Agrigento, Italy

    Dirección
    octubre 2010 - diciembre 2011 · 1 año y 3 meses

    Resort 4 **** 90 rooms directly on the sea 2 restaurants, 1 Wellness center, 1 conference room 2 banquet halls and private beach. I assumed responsibility for the management and proper operation of the Hotel, human resources, ³nancial and capital assets, as well as all the services o²ered to customers in accordance with the quality standards and with the planned objectives. Ensuring proper management of the ³nancial year, coordinating the various functions in order to maximize pro³t. We plan with my collaborators in the writing of hotel rates and the various price lists, marketing strategies, distribution channels OTA documenting all the Department of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued by society and the C.C.N.L. of Tourism. Plan as part of the Company's policy of training courses for care and the development and training of personnel dependent. Plan speci³c programs for the maintenance of heritage eµciency entrusted to me with constant checks on the maintenance of materials and equipment, ensuring the proper use of the facilities. I entertain a correct relationship with customers in order to meet special requests and resolve, as far as possible, any other problem of a di²erent nature from those strictly hotel.

  • Hotel manager

    Hotel Baia di Ulisse - Agrigento, Italy

    Dirección
    octubre 2010 - diciembre 2011 · 1 año y 3 meses

    Hotel Baia di Ulisse - Agrigento , AG Hotel Resort 4 **** 90 rooms directly on the sea 2 restaurants, 1 Wellness center, 1 conference room 2 banquet halls and private beach. I assumed responsibility for the management and proper operation of the Hotel, human resources, financial and capital assets, as well as all the services offered to customers in accordance with the quality standards and with the planned objectives. Ensuring proper management of the financial year, coordinating the various functions in order to maximize profit. We plan with my collaborators in the writing of hotel rates and the various price lists, marketing strategies, distribution channels OTA documenting all the Department of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued by society and the C.C.N.L. of Tourism. Plan as part of the Company's policy of training courses for care and the development and training of personnel dependent. Plan specific programs for the maintenance of heritage efficiency entrusted to me with constant checks on the maintenance of materials and equipment, ensuring the proper use of the facilities. I entertain a correct relationship with customers in order to meet special requests and resolve, as far as possible, any other problem of a different nature from those strictly hotel.

  • Hotel Manager

    Grand Avalon Sikani - Messina, Italy

    Dirección
    marzo 2009 - diciembre 2010 · 1 año y 11 meses

    Resort of 120 rooms 4 **** 1 restaurant 2 bars Room 2 Pools 1 banquet hall private beach. I helped in the planning and development of all the start-up phases assuming responsibility for the management and proper operation of the Hotel, resource human, financial and capital assets, as well as all the services offered to customers in accordance with the quality standards and with the planned targets. I guarantee proper management of the financial year, coordinating the various functions in order to maximize profit. We plan the drafting of hotel rates and the various price lists, strategies sales distribution channels OTA documenting everything to the Department of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued by society and the C.C.N.L. of Tourism. Plan as part of the Company's policy of training courses for care and the development and tr

  • Hotel manager

    Grand Heritage Hotel Group - Gioiosa Marea

    Dirección
    mayo 2009 - septiembre 2010 · 1 año y 5 meses

    Grand Heritage Hotel Group - Gioiosa Marea , ME Hotel Resort of 120 rooms 4 **** 1 restaurant 2 bars Room 2 Pools 1 banquet hall private beach. I helped in the planning and development of all the start-up phases assuming responsibility for the management and proper operation of the Hotel, resource human, financial and capital assets, as well as all the services offered to customers in accordance with the quality standards and with the planned targets. I guarantee proper management of the financial year, coordinating the various functions in order to maximize profit. We plan the drafting of hotel rates and the various price lists, strategies sales distribution channels OTA documenting everything to the Department of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued by society and the C.C.N.L. of Tourism. Plan as part of the Company's policy of training courses for care and the development and training of personnel dependent. Plan specific programs for the maintenance of heritage efficiency entrusted to me with constant checks on the maintenance of materials and equipment, ensuring the proper use of the facilities. I entertain a correct relationship with customers in order to meet special requests and resolve, as far as possible, any other problem of a different nature from those strictly hotel.

  • Director Of Sales

    Falconara Charming House - Licata, Italy

    Ventas
    marzo 2008 - marzo 2009 · 1 año y 2 meses

    Resort 4 **** S 60 rooms directly on the sea 1 restaurant 2 bars 1 meeting room private beach, wellness center I collaborated with the Directorate General to the goals, doing the tasks that I have been assigned by operating in compliance with the directives received, for the realization of plans and business strategies of the commercial sector. It elaborate policies and business strategies, as knowledge of analyze the market trends, we evaluate competitive products, interpreting the economic situation General and formulating relevant suggestions response to failure. Check the achievement or deviations of the assigned new research objectives channels for the distribution of products. I plan and I manage the budget, forecasting sales forecast. I work for goals, excellent organizational and management skills, excellent resistance to stress, reliability.

  • Sales manager

    Hotel Philosophy - Licata, Italy

    Ventas
    marzo 2008 - diciembre 2008 · 11 meses

    Hotel Philosophy - Licata , AG Hotel Resort 4 **** S 60 rooms directly on the sea 1 restaurant 2 bars 1 meeting room private beach, wellness center I collaborated with the Directorate General to the goals, doing the tasks that I have been assigned by operating in compliance with the directives received, for the realization of plans and business strategies of the commercial sector. It elaborate policies and business strategies, as knowledge of analyze the market trends, we evaluate competitive products, interpreting the economic situation General and formulating relevant suggestions response to failure. Check the achievement or deviations of the assigned new research objectives channels for the distribution of products. I plan and I manage the budget, forecasting sales forecast. I work for goals, excellent organizational and management skills, excellent resistance to stress, reliability.

  • Director of Sales

    Hotel Philosophy - Licata, Italy

    Ventas
    enero 2008 - diciembre 2008 · 1 año

    Resort 4 **** S 60 rooms directly on the sea 1 restaurant 2 bars 1 meeting room private beach, wellness center I collaborated with the Directorate General to the goals, doing the tasks that I have been assigned by operating in compliance with the directives received, for the realization of plans and business strategies of the commercial sector. It elaborate policies and business strategies, as knowledge of analyze the market trends, we evaluate competitive products, interpreting the economic situation General and formulating relevant suggestions response to failure. Check the achievement or deviations of the assigned new research objectives channels for the distribution of products. I plan and I manage the budget, forecasting sales forecast. I work for goals, excellent organizational and management skills, excellent resistance to stress, reliability.

  • Room division manager

    Hilton Hotels & Resort - Tonnarella, Italy

    Responsable del departamento de habitaciones
    enero 2006 - febrero 2008 · 2 años y 2 meses

    Hilton Hotels & Resort - Portorosa , ME Hotel of 265 rooms 5 ***** directly on the sea with private berths center with 7 multipurpose conference rooms 3 restaurants 3 bars pool and private beach I participated in the start-up research and management of all T.O., management Booking and yield, control and supervise the front office procedures, elaborate and Check on the sector budget, coordinate and control the maintenance departments and Housekeeping. I collaborate with the F & B department in research and management of events and meetings, I check on the maintenance of high standards of service, management of human resources, and leadership. I work for goals, with excellent organizational and management skills, excellent resistance to stress, reliability.

  • Room Division Manager

    Hilton Hotels - Tonnarella, Italy

    Responsable del departamento de habitaciones
    enero 2006 - febrero 2008 · 2 años y 2 meses

    Hotel of 265 rooms 5 ***** directly on the sea with private berths center with 7 multipurpose conference rooms 3 restaurants 3 bars pool and private beach I participated in the start-up research and management of all T.O., management Booking and yield, control and supervise the front oµce procedures, elaborate and Check on the sector budget, coordinate and control the maintenance departments and Housekeeping. I collaborate with the F & B department in research and management of events and meetings, I check on the maintenance of high standards of service, management of human resources, and leadership. I work for goals, with excellent organizational and management skills, excellent resistance to stress, reliability.

  • Room Division Manager

    Hiton Portorosa Sicily - Messina, Italy

    Responsable del departamento de habitaciones
    marzo 2006 - marzo 2007 · 1 año y 2 meses

    Hotel of 265 rooms 5 ***** directly on the sea with private berths center with 7 multipurpose conference rooms 3 restaurants 3 bars pool and private beach I participated in the start-up research and management of all T.O., management Booking and yield, control and supervise the front office procedures, elaborate and Check on the sector budget, coordinate and control the maintenance departments and Housekeeping. I collaborate with the F & B department in research and management of events and meetings, I check on the maintenance of high standards of service, management of human resources, and leadership. I work for goals, with excellent organizational and management skills, excellent resistance to stress, reliability.

  • Deputy Hotel Manager

    Jolly Hotels - Agrigento, Italy

    Dirección
    marzo 2004 - diciembre 2006 · 2 años y 11 meses

    Hotel 120 rooms 4 **** city center with large garden 2 restaurants, 2 bars 3 rooms pool meeting and banquet room 1 wellness center. sales manager with search and management of all T.O. the Booking Management and yield, control and supervision of front oµce procedures, processing and sector budget control, coordination between departments. Research and management of events and meetings, monitoring and maintaining high service standards, human resource management, and leadership. I work for goals, excellent organizational and management skills, excellent resistance to stress, reliability.

  • Deputy Manager

    Jolly Hotels - Agrigento, Italy

    Dirección
    marzo 2004 - diciembre 2006 · 2 años y 11 meses

    Jolly Hotels - Agrigento, AG Hotel 120 rooms 4 **** city center with large garden 2 restaurants, 2 bars 3 rooms pool meeting and banquet room 1 wellness center. sales manager with search and management of all T.O. the Booking Management and yield, control and supervision of front office procedures, processing and sector budget control, coordination between departments. Research and management of events and meetings, monitoring and maintaining high service standards, human resource management, and leadership. I work for goals, excellent organizational and management skills, excellent resistance to stress, reliability.

  • Assistent Hotel Manager

    Jolly Hotels - Agrigento, Italy

    Dirección
    marzo 2004 - marzo 2006 · 2 años y 2 meses

    Hotel 120 rooms 4 **** city center with large garden 2 restaurants, 2 bars 3 rooms pool meeting and banquet room 1 wellness center. sales manager with search and management of all T.O. the Booking Management and yield, control and supervision of front office procedures, processing and sector budget control, coordination between departments. Research and management of events and meetings, monitoring and maintaining high service standards, human resource management, and leadership. I work for goals, excellent organizational and management skills, excellent resistance to stress, reliability.

  • Room Division Manager

    Domina Hotels - Sharm El-Sheikh, Egypt

    Responsable del departamento de habitaciones
    marzo 2002 - febrero 2004 · 2 años

    Resort 1800 rooms 4 **** particular focus on the activity room division structure very complex divided into di²erent types of rooms with rates and packages Custom. I also carried out the management of all T.O., management and control of Booking and yield, control and supervise the front oµce procedures, elaborate and Check on the sector budget, coordinate and control the maintenance departments and Housekeeping. I collaborate with the F & B department in research and management of events and meetings, I check on the maintenance of high standards of service, management of human resources, and leadership. I work for goals, with excellent organizational and management skills, excellent resistance to stress, reliability

  • Room division manager

    Domina Hotels & Resort - Sharm El-Sheikh, Egypt

    Responsable del departamento de habitaciones
    marzo 2002 - febrero 2004 · 2 años

    Domina Hotels & Resort - Sharm el Sheihk Resort 1800 rooms 4 **** particular focus on the activity room division structure very complex divided into different types of rooms with rates and packages Custom. I also carried out the management of all T.O., management and control of Booking and yield, control and supervise the front office procedures, elaborate and Check on the sector budget, coordinate and control the maintenance departments and Housekeeping. I collaborate with the F & B department in research and management of events and meetings, I check on the maintenance of high standards of service, management of human resources, and leadership. I work for goals, with excellent organizational and management skills, excellent resistance to stress, reliability

  • Room Division Manager

    Domina Coral Bay - Sharm El-Sheikh, Egypt

    Responsable del departamento de habitaciones
    marzo 2002 - marzo 2003 · 1 año y 2 meses

    Resort 1800 rooms 4 **** particular focus on the activity room division structure very complex divided into different types of rooms with rates and packages Custom. I also carried out the management of all T.O., management and control of Booking and yield, control and supervise the front office procedures, elaborate and Check on the sector budget, coordinate and control the maintenance departments and Housekeeping. I collaborate with the F & B department in research and management of events and meetings, I check on the maintenance of high standards of service, management of human resources, and leadership. I work for goals, with excellent organizational and management skills, excellent resistance to stress, reliability

  • Hotel Manager

    Hotel Tritone - Messina, Italy

    Dirección
    marzo 2000 - marzo 2002 · 2 años y 2 meses

    Hotel 4 **** with 30 rooms I have contributed to the planning and development of the whole during the start-up of the sea structure, taking responsibility for all Management and proper operation of the Hotel, human resources, financial and assets, as well as all the services offered to customers in accordance with the quality and standard with the planned objectives. I Programmed the drafting of hotel rates and the various price lists, strategies sales distribution channels OTA documenting everything to the Directorate of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued by society and the C.C.N.L. of Tourism. Plan as part of the Company's policy of training courses for care and the development and training of personnel dependent. Plan specific programs for the maintenance of heritage efficiency entrusted to me with constant checks on the mai

  • Hotel manager

    Hotel Tritone - Giardini Naxos - Victoria, Australia

    Dirección
    marzo 2000 - febrero 2002 · 2 años

    Hotel Tritone - Giardini Naxos , ME Hotel 4 **** with 30 rooms I have contributed to the planning and development of the whole during the start-up of the sea structure, taking responsibility for all Management and proper operation of the Hotel, human resources, financial and assets, as well as all the services offered to customers in accordance with the quality and standard with the planned objectives. I Programmed the drafting of hotel rates and the various price lists, strategies sales distribution channels OTA documenting everything to the Directorate of Management. Control of costs, revenues, employment and predetermined objectives budget, checking deviations and taking corrective measures. Recruitment and personnel management, in compliance with the regulations issued by society and the C.C.N.L. of Tourism. Plan as part of the Company's policy of training courses for care and the development and training of personnel dependent. Plan specific programs for the maintenance of heritage efficiency entrusted to me with constant checks on the maintenance of materials and equipment, ensuring the proper use of the facilities. I entertain a correct relationship with customers in order to meet special requests and resolve, as far as possible, any other problem of a different nature from those strictly hotel.

  • Room Division Manager

    Hotel Villa Pomela - Novi Ligure, Italy

    Responsable del departamento de habitaciones
    marzo 1999 - marzo 2000 · 1 año y 2 meses

    800 century Villa completely renovated 40 rooms 4 **** 2 restaurants 1 bar private park rooms for banquets and events. Management and research of all T.O. Booking and yield management, control and I supervise the procedures of front office, elaborate and verify the sector budget, coordinate and control the maintenance and Housekeeping departments. I collaborate with the F & B department in research and management of events and meetings, engines and the maintenance of high standards of service, resource management human, and leadership. I work for goals, with excellent organizational and management skills, excellent resistance to stress, reliability.

  • Room division manager

    Hotel Villa Pomela - Novi Ligure, Italy

    Responsable del departamento de habitaciones
    marzo 1999 - febrero 2000 · 1 año

    Hotel Villa Pomela - Novi Ligure 800 century Villa completely renovated 40 rooms 4 **** 2 restaurants 1 bar private park rooms for banquets and events. Management and research of all T.O. Booking and yield management, control and I supervise the procedures of front office, elaborate and verify the sector budget, coordinate and control the maintenance and Housekeeping departments. I collaborate with the F & B department in research and management of events and meetings, engines and the maintenance of high standards of service, resource management human, and leadership. I work for goals, with excellent organizational and management skills, excellent resistance to stress, reliability.

  • Front O´ce Manager

    Bluhotels San Felice del Benaco Lombardia

    Responsable del departamento de habitaciones
    marzo 1998 - octubre 1998 · 9 meses

    Hotel 4 **** of 250 rooms located on the lake 2 dining rooms, 2 bars 1 room meeting. Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures, management suspended relationships with customers complaints management information between research departments and management of meetings events and ceremonies

  • Front Office Manager

    Blu Hotels - Milan, Italy

    Recepción
    marzo 1998 - octubre 1998 · 9 meses

    Hotel 4 **** of 250 rooms located on the lake 2 dining rooms, 2 bars 1 room meeting. Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures, management suspended relationships with customers complaints management information between research departments and management of meetings events and ceremonies

  • Front office manager

    Blu Hotels - San Felice del Benaco, BS

    Responsable del departamento de habitaciones
    marzo 1998 - octubre 1998 · 9 meses

    Blu Hotels - San Felice del Benaco, BS Hotel 4 **** of 250 rooms located on the lake 2 dining rooms, 2 bars 1 room meeting. Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures, management suspended relationships with customers complaints management information between research departments and management of meetings events and ceremonies

  • Front Office Manager

    Hotel Zagarella - Santa Flavia, Italy

    Recepción
    marzo 1997 - marzo 1998 · 1 año y 2 meses

    Hotel 420 rooms 4 **** right by the sea 3 restaurants 4 bars 3 pools center Congress 800 seats 2 multipurpose rooms for banquets and events. Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures. suspended relations with customers complaints management of information between the research departments and management of meetings events and ceremonies

  • Front O´ce Manager

    Hotel Zagarella - Santa Flavia, Italy

    Responsable del departamento de habitaciones
    marzo 1997 - octubre 1997 · 9 meses

    Hotel 420 rooms 4 **** right by the sea 3 restaurants 4 bars 3 pools center Congress 800 seats 2 multipurpose rooms for banquets and events. Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures. suspended relations with customers complaints management of information between the research departments and management of meetings events and ceremonies

  • Front office manager

    ITA Hotels - Santa Flavia, Italy

    Responsable del departamento de habitaciones
    marzo 1997 - octubre 1997 · 9 meses

    ITA Hotels - Santa Flavia , PA Hotel 420 rooms 4 **** right by the sea 3 restaurants 4 bars 3 pools center Congress 800 seats 2 multipurpose rooms for banquets and events. Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures. suspended relations with customers complaints management of information between the research departments and management of meetings events and ceremonies

  • Front O´ce Manager

    Hotel Mirage - Cortina d'Ampezzo, Italy

    Responsable del departamento de habitaciones
    diciembre 1993 - septiembre 1997 · 3 años y 10 meses

    Hotel 80 rooms 4 **** downtown curtain 1 restaurant 1 pool 1 bar 1 room meeting of Booking Management application of the excellent yield techniques knowledge of operating systems and cost accounting excellent capacity coordination and thorough knowledge of the reception procedures. suspended relations with customers complaints management of information between the research departments and management of meetings events and ceremonies

  • Front O´ce Manager

    Framon Hotel Villa Sam Marco - Caltagirone, Italy

    Responsable del departamento de habitaciones
    marzo 1996 - febrero 1997 · 1 año

    Hotel 120 rooms 4 **** city center 1 restaurant 2 bars 1 pool 1 meeting room for banquets and ceremonies. Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures, management suspended relationships with customers complaints management information between research departments and management of meetings events and ceremonies

  • Front office manager

    Framon Hotels - Caltagirone, Italy

    Responsable del departamento de habitaciones
    marzo 1996 - febrero 1997 · 1 año

    Framon Hotels - Caltagirone, CT Hotel 120 rooms 4 **** city center 1 restaurant 2 bars 1 pool 1 meeting room for banquets and ceremonies. Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures, management suspended relationships with customers complaints management information between research departments and management of meetings events and ceremonies

  • Front O´ce Manager

    Garden Beach Resort - Cefalù, Italy

    Responsable del departamento de habitaciones
    marzo 1995 - febrero 1997 · 2 años

    Resort 250 rooms 4 **** right by the sea salt 2 restaurants 3 bars 2 pools 1 meeting room Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures. suspended relations with customers complaints management of information between the research departments and management of meetings events and ceremonies

  • Front office manager

    Hotel Garden Beach - Cefalù, Italy

    Responsable del departamento de habitaciones
    marzo 1995 - febrero 1996 · 1 año

    Hotel Garden Beach - Cefalù, PA Resort 250 rooms 4 **** right by the sea salt 2 restaurants 3 bars 2 pools 1 meeting room Booking management of application of the excellent knowledge of the yield techniques operating systems and cost accounting excellent capacity for coordination and deep knowledge of the reception procedures. suspended relations with customers complaints management of information between the research departments and management of meetings events and ceremonies

  • Front office manager

    Hotel Mirage - Cortina d'Ampezzo, Italy

    Responsable del departamento de habitaciones
    diciembre 1993 - septiembre 1994 · 10 meses

    Hotel Mirage - Cortina D'Ampezzo, BL Hotel 80 rooms 4 **** downtown curtain 1 restaurant 1 pool 1 bar 1 room meeting of Booking Management application of the excellent yield techniques knowledge of operating systems and cost accounting excellent capacity coordination and thorough knowledge of the reception procedures. suspended relations with customers complaints management of information between the research departments and management of meetings events and ceremonies

Estudios

  • Diplome : Hotel Management

    Institute of Hotel Professional Management

  • Master : F&B Management

    Sciaky Europe Business School - Milano

  • Management Alberghiero

    Luiss Business School - Cagliari, Italy

  • FB Management

    Sciaky Europe Business School Milan

  • Hotel Management

    Luiss Business School Rome - Rome, Italy

  • Luiss University School - Rome, Italy

    octubre 2000 - marzo 2001

    Hotel Management

  • Sciacky Europe Business School - Milan, Italy

    febrero 2000 - mayo 2000

    F&B Management

  • Ecole hôtelière de Palerme - Palermo, Italy

    octubre 1980 - mayo 1985

    Hotel Management

  • Diplome Hotel Management

    Institute of Hotel Professional Management Palermo

    septiembre 1980 - junio 1985

Idiomas

4 idiomas

  • Italiano

    Nativo o fluido

  • Francés

    Competencia profesional completa

  • Inglés

    Competencia profesional completa

  • Español

    Competencia profesional completa

Información personal

Nacionalidades

  • Italiano

Fecha de nacimiento

December 19th 1965

Permiso de conducir

Aptitudes

8 aptitudes

  • Excellent leadership
  • Experience in 5* hotels
  • F&B management
  • Leadership
  • Methodical
  • Operations
  • Sales managing
  • Teamleader
Contactos
Merfi Diamantogianni
Groups-Incentives Coordinator & Latin American Market & FIT Canadian Market Executive en ATHENS EXPRESS S.A
Oliver Li
Volunteer en Google Local Guides
Nicole Tomamichel
Front Office Trainee en Hilton Frankfurt Airport
Ver 153 contactos
Siguiendo
Melia Hotels International St. Regis Florence
St. Regis Florence
Florence, Italy
Caroli Hotels
Caroli Hotels
Gallipoli, Italy
Otros miembros
Cosmin Neag
Kaanapali, HI, United States
Sean Ralph
Salzburg, Austria
Hamza Chebbi
Alicante, Spain
Mohamed MOUTAA
Geneva, Switzerland
Erika Vigara
Vancouver, Canada
Ver más
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