https://www.linkedin.com/in/beshoy-hanna-19612b100
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Sobre mí
Lead the staff to provide a luxurious and unique service to our guests, performing the weekly and monthly inventorys, checking on daily basis grooming and hygiene, making sure the standard is maintained, handling guests complaint, supervisory all the service operation of food and beverage and the quality is maintained.
Experiencia
11 años y 8 meses
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Dining Facility F&B Shift lead
The Bridge Co - American Air Force Base - Kuwait
Restauración-Direcciónseptiembre 2020 - Ahora · 3 años y 7 mesesLead the staff to provide a luxurious and unique hospitality service to our guests ( American, Canadian and Italian solders ), performing the weekly and monthly inventorys, providing food hygiene and safety training to staff, handling guest's complaints, supervisory all the service operation for food and beverage and the quality is maintained.
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Head Waiter
Trèsind Restaurant at The Palms Beach Hotel and Spa - Kuwait
Restauración-Direcciónmarzo 2019 - agosto 2020 · 1 año y 7 meses• Greet customers, present menus, and explain daily specials to customers. • Take food and beverage orders from customers. • Briefing the waiters / waitress before starting the operation • Training the waiters / waitress on Sequence of Service and making sure the standard is maintained. • Handling guests complaint. • Checking always guests satisfaction and comments and report accordingly. • Checking on daily basis grooming and hygiene. • Prepare itemized checks and hand them to customers and take payment. • Take directions and guidance from the supervisor or managers. • Making sure regarding the up sales and I'm doing the target. • Performing the weekly and monthly inventory as directed by the administration. • Lead the staffs in the restaurant to provide a luxurious and unique service to our guests. • Opening and closing the restaurant as per the standard of Hotel.
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Captain F&B
Fauchon Paris Restaurant - Manama, Bahrain
Restauración-Direcciónenero 2017 - febrero 2019 · 2 años y 2 meses• Greet customers, present menus, and explain daily specials to customers. • Take food and beverage orders from customers. • Training the waiters / waitress on Sequence of Service and making sure the standard is maintained. • Handling guests complaint. • Checking always guests satisfaction and comments and report accordingly. • Checking on daily basis grooming and hygiene. • Prepare itemized checks and hand them to customers and take payment. • Take directions and guidance from the supervisor or managers.
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Captain F&B
Byblos Hospitality Group - Dubai, United Arab Emirates
Alimentos & Bebidas servicioenero 2014 - octubre 2016 · 2 años y 10 meses• Greet customers, present menus, and explain daily specials to customers . • Take food and beverage orders from customers . • Training the waiters / waitress on Sequence of Service and making sure the standard is maintained . • Handling guests complaint . • Checking always guests satisfaction and comments and report accordingly . • Checking on daily basis grooming and hygiene . • Prepare itemized checks and hand them to customers and take payment . • Take directions and guidance from the supervisor or managers . • Briefing the waiters / waitress before starting the operation .
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Waiter
Gloria Jean’s Cafe's - Cairo, Egypt
Alimentos & Bebidas serviciojunio 2013 - diciembre 2013 · 7 meses• Greet customers, present menus, and explain daily specials to customers . • Take food and beverage orders from customers . • Relay food and beverage orders to the kitchen staff . • Prepare drinks and food garnishes. • Carry trays of food or drinks from the kitchen to the dining tables . • Remove dirty dishes and glasses and clean tables after customers finish meals . • Prepare itemized checks and hand them to customers and sometimes take payment . • Clean and set up dining areas, refill condiments, roll silverware, and stock service areas .
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Waiter
Cinnabon - Cairo, Egypt
Alimentos & Bebidas serviciojunio 2012 - mayo 2013 · 1 año• Greet customers, present menus, and explain daily specials to customers . • Take food and beverage orders from customers . • Relay food and beverage orders to the kitchen staff . • Prepare drinks and food garnishes . • Carry trays of food or drinks from the kitchen to the dining tables . • Remove dirty dishes and glasses and clean tables after customers finish meals . • Prepare itemized checks and hand them to customers and sometimes take payment . • Clean and set up dining areas, refill condiments, roll silverware, and stock service areas .
Estudios
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Training with Certificate
Fauchon Paris Restaurant - Bahrain
septiembre 2018 - septiembre 2018Food Safety and Sanitation
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Training with Certificate
Boecker - Dubai, United Arab Emirates
agosto 2015 - agosto 2015Basic Food Hygiene L2
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Training
Byblos Hotel - Byblos Hospitality Group - Dubai, United Arab Emirates
abril 2014 - abril 2014Customer service
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Training
Byblos Hotel - Byblos Hospitality Group - Dubai, United Arab Emirates
marzo 2014 - marzo 2014Service Food Hygiene
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Diploma
Cairo Technical School of Architecture 5 years - Cairo, Egypt
septiembre 2001 - septiembre 2006Diploma of industrial advanced technical study
Idiomas
2 idiomas
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Inglés
Nativo o fluido
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Arábica
Nativo o fluido
Información personal
Nacionalidades
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Egipcio
Fecha de nacimiento
April 06th 1987
Aptitudes
19 aptitudes
- Ability to multitask
- Able to work in a teamwork
- Able to work in high paced environment
- Able to work under pressure time
- Arabic language
- -Computer skills
- Energetic and customer focused
- Fluent English
- Food Safety
- full of energy
- Great Communication
- Guest contact
- Guest relation
- Guest Services
- Knowledge about f&b products
- Leadership skils
- Postive attitude
- Previous experience in F&B
- TimeManagement
Información adicional
1 información compartida
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