Beshoy Hanna

Beshoy Hanna

Dining Facility F&B Shift lead en The Bridge Co - American Air Force Base
Vive en Kuwait

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Sobre mí

Lead the staff to provide a luxurious and unique service to our guests, performing the weekly and monthly inventorys, checking on daily basis grooming and hygiene, making sure the standard is maintained, handling guests complaint, supervisory all the service operation of food and beverage and the quality is maintained.

Experiencia

11 años y 8 meses

  • Dining Facility F&B Shift lead

    The Bridge Co - American Air Force Base - Kuwait

    Restauración-Dirección
    septiembre 2020 - Ahora · 3 años y 7 meses

    Lead the staff to provide a luxurious and unique hospitality service to our guests ( American, Canadian and Italian solders ), performing the weekly and monthly inventorys, providing food hygiene and safety training to staff, handling guest's complaints, supervisory all the service operation for food and beverage and the quality is maintained.

  • Head Waiter

    Trèsind Restaurant at The Palms Beach Hotel and Spa - Kuwait

    Restauración-Dirección
    marzo 2019 - agosto 2020 · 1 año y 7 meses

    • Greet customers, present menus, and explain daily specials to customers. • Take food and beverage orders from customers. • Briefing the waiters / waitress before starting the operation • Training the waiters / waitress on Sequence of Service and making sure the standard is maintained. • Handling guests complaint. • Checking always guests satisfaction and comments and report accordingly. • Checking on daily basis grooming and hygiene. • Prepare itemized checks and hand them to customers and take payment. • Take directions and guidance from the supervisor or managers. • Making sure regarding the up sales and I'm doing the target. • Performing the weekly and monthly inventory as directed by the administration. • Lead the staffs in the restaurant to provide a luxurious and unique service to our guests. • Opening and closing the restaurant as per the standard of Hotel.

  • Captain F&B

    Fauchon Paris Restaurant - Manama, Bahrain

    Restauración-Dirección
    enero 2017 - febrero 2019 · 2 años y 2 meses

    • Greet customers, present menus, and explain daily specials to customers. • Take food and beverage orders from customers. • Training the waiters / waitress on Sequence of Service and making sure the standard is maintained. • Handling guests complaint. • Checking always guests satisfaction and comments and report accordingly. • Checking on daily basis grooming and hygiene. • Prepare itemized checks and hand them to customers and take payment. • Take directions and guidance from the supervisor or managers.

  • Captain F&B

    Byblos Hospitality Group - Dubai, United Arab Emirates

    Alimentos & Bebidas servicio
    enero 2014 - octubre 2016 · 2 años y 10 meses

    • Greet customers, present menus, and explain daily specials to customers . • Take food and beverage orders from customers . • Training the waiters / waitress on Sequence of Service and making sure the standard is maintained . • Handling guests complaint . • Checking always guests satisfaction and comments and report accordingly . • Checking on daily basis grooming and hygiene . • Prepare itemized checks and hand them to customers and take payment . • Take directions and guidance from the supervisor or managers . • Briefing the waiters / waitress before starting the operation .

  • Waiter

    Gloria Jean’s Cafe's - Cairo, Egypt

    Alimentos & Bebidas servicio
    junio 2013 - diciembre 2013 · 7 meses

    • Greet customers, present menus, and explain daily specials to customers . • Take food and beverage orders from customers . • Relay food and beverage orders to the kitchen staff . • Prepare drinks and food garnishes. • Carry trays of food or drinks from the kitchen to the dining tables . • Remove dirty dishes and glasses and clean tables after customers finish meals . • Prepare itemized checks and hand them to customers and sometimes take payment . • Clean and set up dining areas, refill condiments, roll silverware, and stock service areas .

  • Waiter

    Cinnabon - Cairo, Egypt

    Alimentos & Bebidas servicio
    junio 2012 - mayo 2013 · 1 año

    • Greet customers, present menus, and explain daily specials to customers . • Take food and beverage orders from customers . • Relay food and beverage orders to the kitchen staff . • Prepare drinks and food garnishes . • Carry trays of food or drinks from the kitchen to the dining tables . • Remove dirty dishes and glasses and clean tables after customers finish meals . • Prepare itemized checks and hand them to customers and sometimes take payment . • Clean and set up dining areas, refill condiments, roll silverware, and stock service areas .

Estudios

  • Training with Certificate

    Fauchon Paris Restaurant - Bahrain

    septiembre 2018 - septiembre 2018

    Food Safety and Sanitation

  • Training with Certificate

    Boecker - Dubai, United Arab Emirates

    agosto 2015 - agosto 2015

    Basic Food Hygiene L2

  • Training

    Byblos Hotel - Byblos Hospitality Group - Dubai, United Arab Emirates

    abril 2014 - abril 2014

    Customer service

  • Training

    Byblos Hotel - Byblos Hospitality Group - Dubai, United Arab Emirates

    marzo 2014 - marzo 2014

    Service Food Hygiene

  • Diploma

    Cairo Technical School of Architecture 5 years - Cairo, Egypt

    septiembre 2001 - septiembre 2006

    Diploma of industrial advanced technical study

Idiomas

2 idiomas

  • Inglés

    Nativo o fluido

  • Arábica

    Nativo o fluido

Información personal

Nacionalidades

  • Egipcio

Fecha de nacimiento

April 06th 1987

Aptitudes

19 aptitudes

  • Ability to multitask
  • Able to work in a teamwork
  • Able to work in high paced environment
  • Able to work under pressure time
  • Arabic language
  • -Computer skills
  • Energetic and customer focused
  • Fluent English
  • Food Safety
  • full of energy
  • Great Communication
  • Guest contact
  • Guest relation
  • Guest Services
  • Knowledge about f&b products
  • Leadership skils
  • Postive attitude
  • Previous experience in F&B
  • TimeManagement

Información adicional

1 información compartida

Contactos
GIANCARLO PASTORE
Amministratore en CIPAS TM
Saiful Islam
Captain waiter en The Diplomat Radisson blu Hotel Residence and Spa
Aleksandra Dzenopoljac
Cinema manager en Cineplexx SRB
Ver 13 contactos
Siguiendo
Doors Freestyle Grill
Doors Freestyle Grill
Dubai, United Arab Emirates
Sunset Hospitality Group - Europe SWOT Hospitality
SWOT Hospitality
Dubai, United Arab Emirates
Otros miembros
ARVIND PANCHAL
Kuwait City, Kuwait
Mohamad Solichin
Salmiya, Kuwait
Kirsty Clair Graham
Manama, Bahrain
Raji Aljesry
Kuala Lumpur, Malaysia
Rocco Santopietro
Manama, Bahrain
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