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Sobre mí
Innovative Event Planner with great communication, interpersonal and organizational
skills. Adept at quickly assessing needs, development plan and implementing effective
solutions that meet company needs in event coordination. Dedicated to exceptional
service and high levels of performance in every task.
Experiencia
8 años y 5 meses
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Event Executive
JW Marriott Grosvenor House London - London, United Kingdom
Eventooctubre 2018 - Ahora · 5 años y 6 meses -
Meetings and Events Coordinator
RBH Management - London, United Kingdom
Eventoenero 2018 - septiembre 2018 · 9 meses- Produce detailed proposals (spaces, AV, costs) for the client; - Meet with clients or department heads to determine their meeting or conferencing needs; - Follow up enquiries in order to convert the business; - Plan the events and meetings such as timelines and costs and ensure that clients are communicated event costs and logistics; - Prepare accurate client invoices and contracts in a timely manner pre and post-event.
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Conventions & Events Specialist, Weddings
Pine Cliffs, A Luxury Collection Resort by Marriott International - Faro, Portugal
Eventoseptiembre 2016 - octubre 2017 · 1 año y 2 meses- Planned, organized, and executed large and small-scale events, both professional (conferences, meetings) and social (weddings, birthday celebrations) throughout the year; - Select and serve as primary point of contact for all vendors; - Ensured customer satisfaction by providing exceptional customer service to the clients; - Created event timelines and schedules which help arrange, organize and customize each specific wedding and events occasion.
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Guest Relations Agent
Pine Cliffs, A Luxury Collection Resort by Marriott International - Faro, Portugal
Responsable Relación Clientesfebrero 2016 - octubre 2016 · 9 meses- Red Carpet Service: Assist and handling with any request from our loyal customers of Pine Cliffs Resort; - Daily Front Office procedures including private Check-in for VIP guests and Starwood Ambassadors; Assigning guests rooms, sending flowers and fruit baskets, printing and sending of welcome letters, communication with the guests, handling guests complaints - Follow up VIP guests, guest's birthdays, guest's special requests. - Ensured a high level of customer service was consistently maintained.
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Receptionist Trainee
Pine Cliffs, A Luxury Collection Resort by Marriott International - Faro, Portugal
Recepciónabril 2015 - agosto 2015 · 5 mesesDaily Front Office procedures
Estudios
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Human Resources - Post Graduation
Universidade do Algarve - Hospitality and Tourism Management - Faro, Portugal
agosto 2015 - julio 2016 -
Tourism - Bachelor
Universidade do Algarve - Hospitality and Tourism Management - Faro, Portugal
agosto 2012 - mayo 2015Main Subjects: - Tourism; - Management; - Economics ; - Foreign languages.
Idiomas
4 idiomas
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Portugués
Nativo o fluido
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Inglés
Competencia profesional completa
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Español
Competencia básica profesional
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Francés
Nociones
Información personal
Nacionalidades
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Portugués
Aptitudes
17 aptitudes
- Ability to work under pressure
- Comunication skills
- Creative problem solving
- Effective time management
- Event organization skills
- Good customer service
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Opera PMS
- Organized
- Proactive & responsible
- Quick adaptability
- Self Motivated
- Strategic event planning
- Teamwork
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