Chloe Marby

Chloe Marby

Cluster Revenue Manager en Radisson Hotel Group (RHG)
Vive en Madrid, Spain

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Experiencia

7 años y 3 meses

  • Cluster Revenue Manager

    Radisson Hotel Group (RHG) - Madrid, Spain

    Gestión de ingresos
    noviembre 2020 - Ahora · 3 años y 5 meses

  • Revenue Manager

    Ilunion Hotels - Madrid, Spain

    Gestión de ingresos
    marzo 2020 - septiembre 2020 · 7 meses

  • Revenue Manager

    InterContinental Ljubljana - Ljubljana, Slovenia

    Gestión de ingresos
    abril 2019 - septiembre 2019 · 6 meses

    • Daily individuals and groups yielding and revenue strategy, Forecast and budget elaboration, Channels and geomix analysis for revenue opportunities, Inventory division and balancing, Revenue meeting preparation and management.

  • Revenue Coordinator

    InterContinental Amstel Amsterdam - Amsterdam, Netherlands

    Gestión de ingresos
    noviembre 2018 - marzo 2019 · 5 meses

    • Temporary Revenue Manager position cover : Daily yielding strategy, Groups quotation, Weekly and Monthly Forecasts, Packages creation and rates loading, Third parties relations, Weekly Revenue meeting preparation and management.

  • Revenue Management trainee

    InterContinental Madrid - Madrid, Spain

    Gestión de ingresos
    mayo 2018 - octubre 2018 · 6 meses

    • Learn the use of the hotel's internal and external tools as well as their connectivity : IHG Concerto (GRS + RMS), Opera PMS, Holidex Plus CRS, Delphi (S&C), Perform RMS, Market Vision - TravelClick, SBRP, IHG Hotel Content Manager • Weekly rooms forecast for employees schedule • Assist in 2019 bottom-up budget elaboration • Prepare reports for customer segments and distribution channels analyses • Prepare reports for yielding strategy with competitors data and past bookings (individuals as well as groups bookings) • Update pricing strategy within the different softwares: pricing, overbooking, rooms and rates' openings and closings, discount percentage • Benchmark competitors information and Leisure and Corporate events for Webmarketing and Revenue Management strategies' changes • Events and groups follow-up for yielding strategy: bookings' dates, rates and conditions

  • Events trainee

    Hotel Villa Magna - Madrid, Spain

    Evento
    junio 2017 - septiembre 2017 · 4 meses

    • Respond to requests for information, availability and proposals for corporate events as well as weddings and other social events from customers through emails, calls and events planning websites; proceed to the venues' reservations in Opera PMS, draw up quote and contract • Assist during customers’ visits to the meeting rooms and spaces • Prepare reports of past and future events and update them every week for analysis and prices changes during the weekly meeting • Fiesta de los Jardines – The annual hotel celebration for customers: follow up of the attendance, presents' preparation, after-event follow up and assessment of attendance

  • Barista

    Michel's patisserie - Victoria, Australia

    Bar
    septiembre 2015 - abril 2016 · 8 meses

    • Prepare all types of coffees, iced coffees, smoothies, milk-shakes, etc • Maintain cleanliness and orderliness of the café • Provide attentive and customized customer service

  • Assistant teacher

    Richmond Road School - Auckland, New Zealand

    Estudios
    febrero 2015 - julio 2015 · 6 meses

    • Management of individual and group educative and linguistic activities • Children support in French teaching classes • Assist in administrative tasks

  • Marketing intern

    OnSpain School - Málaga, Spain

    Marketing
    septiembre 2014 - diciembre 2014 · 4 meses

    • Monitor students in the school work placement programs • Conduct new students' interviews • Write product information sheets for the Camino Adventure DMC • Translate Spanish and English texts and content for the school's blog and monthly newsletter

Estudios

  • MBA International Travel Management

    ESCAET - Hospitality and Tourism School - Aix-en-Provence, France

    octubre 2016 - marzo 2018

    • Competences in Event projects monitoring : 2017 Travel and Cruises exhibition, Member of the school's Activities department • Competences in Revenue Management : RM Day project with Delta Air Lines intervention, Project Management Weeks on the setting up of Staycity Revenue Management strategy in France • Knowledge of Management of the innovation and Leadership Management • Competences in commercial negociation and customer relationship strategies • Competences in Marketing and Webmarketing • Mastery of transport and accommodation sectors • Mastery of business English, and Spanish in the touristic industry

  • Bachelor degree in foreign languages (LEA) - English and Spanish

    Paul Valéry University - Montpellier, France

    septiembre 2011 - mayo 2014

    • Knowledge of British, Spanish, Latin American and US cultures and civilizations • Competences in writing and translating English and Spanish content • Competences in Marketing and Webmarketing • Learning business English and business Spanish • Knowledge of geopolitics, economy and law (civil, public, private and constitutional)

  • High School diploma

    Jean Monnet High School - Annemasse, France

    septiembre 2008 - julio 2011

    Economic and social section

Idiomas

4 idiomas

  • Francés

    Nativo o fluido

  • Español

    Nativo o fluido

  • Inglés

    Nativo o fluido

  • Ruso

    Nociones

Información personal

Nacionalidades

  • Francés

Permisos de trabajo

  • Unión Europea

Fecha de nacimiento

October 11th 1993

Aptitudes

16 aptitudes

  • Benchmarking
  • Budgeting
  • Events
  • Hospitality
  • IT
  • Marketing
  • Microsoft Exel
  • Microsoft PowerPoint
  • Microsoft Word
  • Reporting
  • Revenue Analysis
  • Revenue Management
  • Tourism
  • Travel
  • Webmarketing
  • Yield-management
Contactos
Alexandra Carvalho
Recruiter chez Selina Europe
Maité Oehlschlagel
assistante événements & conférences chez Reed Expositions France
Benjamin Callot
Sales & Event Coordinator chez Îles Paul Ricard
Ver 5 contactos
Siguiendo
Hyatt Centric Gran Via Madrid The Ritz-Carlton Hotel de la Paix, Geneva Selina Europe
Selina Europe
London, United Kingdom
Otros miembros
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