Davide Piva

Davide Piva

Front Office Supervisor en Carlton Hotel St. Moritz
Vive en Passugg, Switzerland

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Sobre mí

Pursuing guests’ happiness is my main goal! Hospitality is not only my job – it is my greatest passion.

Experiencia

2 años y 6 meses

  • Front Office Supervisor

    Carlton Hotel St. Moritz - Saint Moritz, Switzerland

    Responsable del departamento de habitaciones
    diciembre 2020 - febrero 2021 · 3 meses

    As a front office supervisor I was in charge for coordinating and supervising my shift. During the night audit's absence, I took over the night shift, being the contact person for the guests. Next to the typical front office duties, such as check-ins, check-outs and roomings, I was trained on different accounting tasks, like control of the daily closure and correct booking of credit cards payments. In addition to this, I had the possibility to participate to a cross training with the sister property "Tschuggen Grand Hotel" in Arosa, during the month of February.

  • Receptionist

    Hotel Lenzerhorn Spa & Wellness - Lenzerheide, Vaz/Obervaz, Switzerland

    Recepción
    junio 2020 - agosto 2020 · 3 meses

    Temporary job during school summer holidays. As a Réceptionist I was in charge for check-in, check-outs and taking care of guests needs, performing also some concierge tasks . In addition I was also processing reservation inquiries trough email, phone and Hotelpartner. I was mainly in charge for the evening shift. Thanks to my languages knowledge, I was also in charge for some translations in Italian and French.

  • Front Office & Resevations Agent

    The Chedi Andermatt - Andermatt, Switzerland

    Recepción
    diciembre 2019 - enero 2020 · 2 meses

    During Christmas Holidays I joined again The Chedi Andermatt Front Office Team. I was mainly in the reservation department, where I processed reservations trough phone, email and Synxis. At the front desk, my duties were check-ins, roomings and check-outs following the LQA standards. I also organized a training course for the team regarding the Leaders Club.

  • Front Office Trainee

    The Chedi Andermatt - Andermatt, Switzerland

    Recepción
    junio 2019 - noviembre 2019 · 6 meses

    At the reception of The Chedi Andermatt I was considered more than just a trainee. This allowed me to be responsible for my shifts and to deal with all the guests’ concerns, as well as handling feedbacks and complaints. Our daily goal was ensuring guest satisfaction. Next to the typical front office duties, such as check-ins, roomings and check-outs following the LQA standards, I was able to work in the reservation department, processing reservations trough phone, email and Synxis.

  • Commis de Rang

    Grand Resort Bad Ragaz AG - Bad Ragaz, Switzerland

    Alimentos & Bebidas servicio
    diciembre 2018 - enero 2019 · 2 meses

    During Christmas holidays I had a temporary job in the 15 GaultMillau-Restaurant Bel-Air. As commis de rang I supported the team in breakfast, lunch and dinner service and preparing mise en place.

  • Commis de Rang

    Park Hotel & Spa Katharina - Badenweiler, Germany

    Alimentos & Bebidas servicio
    agosto 2017 - julio 2018 · 1 año

    As part of the pre-opening and opening team I experienced first hand how to start a new hotel and I was able to take over more responsibility very quickly. I was in charge for breakfast, half board and à la carte service, as well of the terrace and “Kaffee&Kuchen” service, doing the daily cashier closure at the end of the shift. I also took over the bar service in absence of the bar manager. In addition to my tasks, I supported the Chef de Service in menus writing as well as administrative duties like placing orders and planning and executing the physical inventory of the restaurant items.

  • Commis de cuisine

    Valbella Inn Resort - Valbella, Switzerland

    Alimentos & Bebidas cocina
    agosto 2016 - agosto 2016 · 1 mes

    Breakfast Service, Garde Manger and Patisser

  • Commis de cuisine

    Ristorante Montalbano - Stabio, Switzerland

    Alimentos & Bebidas cocina
    junio 2015 - junio 2015 · 1 mes

    Commis de Cuisine: Garde Manger & Patisser

Estudios

Idiomas

5 idiomas

  • Italiano

    Nativo o fluido

  • Alemán-suizo

    Nativo o fluido

  • Alemán

    Competencia profesional completa

  • Inglés

    Competencia profesional completa

  • Francés

    Competencia básica limitada

Información personal

Nacionalidades

  • Italiano

  • Suizo

Fecha de nacimiento

September 12th 1998

Permiso de conducir

Aptitudes

6 aptitudes

  • Fidelio Suite 8
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Opera PMS
  • RKeeper 7
Contactos
Omar R Ibrahim
Marketing Trainee en Vita Food´s LLC
Iuliia Smirnova
waitress en Rixos Fluela Davos
Martina Luciani
Alumni Relations Officer en EHL Swiss School of Tourism and Hospitality
Ver 23 contactos
Siguiendo
The Chedi Andermatt
The Chedi Andermatt
Andermatt, Switzerland
Buergenstock Resort Lake Lucerne The Bürgenstock Selection
Otros miembros
Nando Janutin
Chur, Switzerland
Shaquille Bernhard
Passugg, Switzerland
Drishti Vora
Passugg, Switzerland
Selly Novianti
Passugg, Switzerland
Joel Matteo Vogt
Passugg, Switzerland
Ver más
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