Farah Jane Castillo

Farah Jane Castillo

Hotel Receptionist / Pre-opening en Aloft and Element Me'aisam Dubai
Vive en Dubai, United Arab Emirates

Únete a Hosco y visualiza el perfil completo de Farah Jane, ¡es gratuito!

Como miembro de Hosco, podrás:
  • Hacerte visible a miles de empresas del sector de la hostelería y el turismo'
  • Unirte a una comunidad de 180'000+ estudiantes y profesionales
  • Obtener más información cada semana con nuevos artículos y vídeos en Hosco.plus
Únete a nosotros

Sobre mí

Passionate and enthusiast. Experienced customer service with a great attitude and able to manage stress positively. I would always love to bring enjoyment at work so I can deal well with my team and future guests. I am always willing to learn with respect to my superiors and I am always striving to be an asset of a company.


5 años y 7 meses

  • Hotel Receptionist / Pre-opening

    Aloft and Element Me'aisam Dubai - Dubai, United Arab Emirates

    diciembre 2017 - Ahora · 2 años y 2 meses

    • Welcoming all guests, assisting with luggage and processes all guest check-ins by confirming reservations, assigning room and issuing room key. • Processing all payment type such as room charges, cash, checks, debit or credit • Processing all check-outs including resolving any late and disputed charges. • Answering, recording and processing all guest calls, messages, requests, questions or concerns. • Coordinating with Housekeeping Department to track readiness of rooms for check-in • Supplying guests with directions and information regarding property and local areas of interest • Confirming reservations and cancellations • Running daily reports (number of arrivals, departures), identifying any special requests and checking reports for accuracy.

  • Hotel Receptionist / Pre-opening

    Millennium Plaza Doha - Doha, Qatar

    febrero 2017 - noviembre 2017 · 10 meses

    • Greeting and welcoming guests as they approach the front desk. • Answering questions and addressing complaints • Processing guest arrivals, ensuring that the requested room type has been given, checking the mode of payment, including the issuing of key card • Processing guest departures, ensuring that every charges, payments has been settled properly • Coordinating with the Housekeeping Department in regards to room status • Accepting reservations, changes, and cancellations in the absence of Reservations Department Staff

  • Front Office Receptionist/ Reservations

    Casa Bocobo Hotel - Manila, Philippines

    junio 2014 - diciembre 2016 · 2 años y 7 meses

    • Applying my excellent skills in greeting, registering, and assigning rooms to guests in a polite, respectful and resourceful manner • Processing guest arrivals and departures, including ensuring and confirming all necessary payments. • Handling guests’ concerns and ensuring that they receive proper attention and actions. • Coordinating with the Housekeeping Department regarding the status of each room during check-in and check-out of guests. • Handling reservations and checking room availabilities while coordinating with OTAs through email and websites. • Arranging guests’ airport and hotel pick-up service • Applying my knowledge and experience in the preparation of reports during night audit. • Fulfilling the duties of the position of Front Office Team Leader assigned to me for the Month of October 2014.


  • Hotel & Restaurant Management

    University of Baguio - Hospitality and Tourism Management

    junio 2009 - octubre 2013


4 idiomas

  • Tagalo

    Nativo o fluido

  • Inglés

    Nativo o fluido

  • Coreano


  • Alemán


Información personal


  • Filipino


6 aptitudes

  • Communicaton
  • Exellent computer skills
  • Flexibility
  • Good interpersonal skills
  • Great customer service
  • Strong work ethics
Krishna Bahadur
Accommodation supervisor en Millennium atria business bay millennium all barsha
Nagaraj Marripelli
Chef en Atlantis The Palm
Mark lloyd Pedarse
MEP Team leader/ Supervisor en IFA Hotels & Resorts
Ver 4 contactos
Habtoor Palace, LXR Hotels & Resorts
Dubai, United Arab Emirates
Otros miembros
Lheo Fernando Fonseca
Dubai, United Arab Emirates
Francis Niko Loque
Dubai, United Arab Emirates
Najeya Al Jawi
Dubai, United Arab Emirates
Dubai, United Arab Emirates
Rhoiza Ann Cabradilla
Dubai, United Arab Emirates
Ver 205063 miembros