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Experiencia
11 años y 1 mes
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Human Resources Coordinator
InterContinental New York Times Square - New York, NY, United States
Recursos Humanosjunio 2023 - Ahora · 10 meses -
Area Human Resources Manager
2LCollection - Paris, France
Recursos Humanosjunio 2022 - mayo 2023 · 1 año5 hotels – 250 employees Manager of 4 HR assistants in a group dynamic, from staff administration to payroll supervising and HR development. My role is to support hotels managers and ensure a healthy social climate with good working conditions. Leading the recruitment’s development, induction and HR business strategies processes, increasing the number of qualified candidates. Evaluating training initiatives based on performance appraisal interviews, development and execution of needs-based programs to increase and improve employee performance. Take full responsibility of operational support to manage potential risks ; disciplinary procedures and litigations supervision’s, maintaining employee relationships by monthly activities (cruise, gym class, cooking workshop...). - Creating and developing training plan for hotels €101K. - Reduced turnover through qualitative and meticulous recruiting, employee retention, and implementation of onboarding program. - Preparation of new hotel opening in 2023: payroll budget, full recruitment of the team (50 employees).
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Area Human Resources Manager - France
Boulangeries PAUL - Paris, France
Recursos Humanosjunio 2021 - junio 2022 · 1 año y 1 mes90 bakeries – 1200 employees Oversee development of HR standards performance and provided operational support for all locations in France. Managed and coordinated the management performance process, people review, recruitment, training and development. Established partnership with college and High School institutions nationwide to market the brand. Managed staff representative (unionized), reviewed employment and working conditions to ensure legal compliance. - Creation and establishment of a social satisfaction’s survey for employees. - Created and implemented effective onboarding plans for all bakeries in France.
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Assistant Director of Human Resources
Novotel & Ibis Paris La Défense Centre - Paris, France
Recursos Humanosseptiembre 2019 - junio 2021 · 1 año y 10 meses2 hotels – 170 employees Responsible of providing HR advices to operational managers and employees. Communicated effectively with dissatisfied employees to understand key issues and imply real-time solutions. Recruitment, training, HR development and payroll process management. - Crisis management dismissal of 50 employees due to COVID19
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Talent & Culture Assistant
Novotel Paris La Défense - Paris, France
Recursos Humanosseptiembre 2018 - septiembre 2019 · 1 año y 1 mes -
Student Ambassador
ACCOR - Paris, France
Marketingmayo 2018 - septiembre 2019 · 1 año y 5 meses• Organizing events about AccorHotels and acting as AccorHotels’ Public Relations at school • Having closer relationships with the school relations and partnerships team • Helping to grow the community of students in the group: Students@AccorHotels on Linkedin • Being support for future visits and Meet-Ups events
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Talent & Culture Assistant
Novotel Paris Vaugirard Montparnasse - Paris, France
Recursos Humanosseptiembre 2017 - septiembre 2018 · 1 año y 1 mes -
Accounting & Customer Operations - Billing Department
Pullman Paris Montparnasse - Paris, France
Finanzas y contabilidadfebrero 2017 - agosto 2017 · 7 meses• Collection of reservations subject to prepayment / No show payments and late cancellations / Verification of the conformity of the invoices with the contractual data / Calculation of the commissions and follow-up / Invoicing customers various debtor
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Reservation Agent
Pullman Paris Montparnasse - Paris, France
Reservasseptiembre 2016 - enero 2017 · 5 meses• Management of reservations and specific requests, telephone and email / Optimization of sales / Follow-up until the arrival of the customer
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Reservation Agent
Hôtel de Paris Saint-Tropez - Saint-Tropez, France
Reservasjunio 2016 - agosto 2016 · 3 meses• Standard / Reservations / Presentation of services / "OTAS" openings management / Welcome VIP customers
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Sales & Marketing Internship
Best Western La Joliette - Marseille, France
Ventasoctubre 2015 - diciembre 2015 · 3 meses• Setting-up of the virtual concierge for the hotel
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Housekeeper
Pullman Marseille Palm Beach - Marseille, France
Limpiezaenero 2015 - noviembre 2015 · 11 meses• Opening-closing of the service / Supervision, training and integration of a team of 12 chambermaids /Creating procedures / Checking rooms / VIP / HR management and employment contract / Inventory
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Receptionnist
Eurostars Thalia - Prague, Czechia
Recepciónabril 2015 - agosto 2015 · 5 meses• Reservations / Check-in & out / Billing / Standard / Concierge
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Room Attendant
Hotel Byblos Palace - Saint-Tropez, France
Limpiezajulio 2014 - agosto 2014 · 2 meses• Cleaning and checking rooms / Turndown service
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Housekeeper - internship
Sofitel Lyon Bellecour - Lyon, France
Limpiezafebrero 2014 - marzo 2014 · 2 meses -
F&B - Internship
Domaine de Château Laval - Gréoux-les-Bains, France
Alimentos & Bebidas serviciojunio 2013 - agosto 2013 · 3 meses -
Waiter - Internship
Le Mas des Herbes Blanches - Joucas, France
Alimentos & Bebidas serviciojunio 2012 - agosto 2013 · 1 año y 3 meses -
Kitchen - Intership
Mercure Saint Raphaël Valescure - Saint-Raphaël, France
Alimentos & Bebidas cocinamarzo 2013 - abril 2013 · 3 meses -
Multi-skilled Team Member
Hôtel de la Calanque - Cavalaire-sur-Mer, France
Atención al clientejunio 2011 - agosto 2011 · 3 meses• Porterage • Service at restaurant • Cleaning of rooms
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Réceptionnist - Internship
Park and Suites Le Château de la mer - Mandelieu-La Napoule, France
Recepcióndiciembre 2010 - enero 2011 · 2 meses -
Multi-skilled Team Member
Hôtel de la Calanque - Cavalaire-sur-Mer, France
Atención al clientejunio 2010 - agosto 2010 · 3 meses• Porterage • Service at restaurant • Cleaning of rooms
Estudios
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Master's degree HR Management
Conservatoire national des arts et métiers (CNAM) - Paris, France
diciembre 2019 - diciembre 2020- Labor law : indivual and collective relationships - Compensation management - Design and implement HR strategies - Talent Management - HR tools - Information and communication technology - Organisation model and representation
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MBA Hospitality
MBA ESG - Business School - Paris, France
septiembre 2017 - septiembre 2019 -
Bachelor's degree, International Hotel Management
Ecole de Paris des Métiers de la Table (EPMT) - Paris, France
septiembre 2016 - agosto 2017 -
Higher National Diploma in Accommodation and Rooms Division Management
Ecole hôtelière de Marseille - Marseille, France
septiembre 2014 - mayo 2016 -
BTEC National Diploma in Hospitality Business and Catering
École Hôtelière de Sisteron - Sisteron, France
septiembre 2011 - junio 2014
Idiomas
3 idiomas
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Francés
Nativo o fluido
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Inglés
Competencia profesional completa
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Italiano
Competencia básica limitada
Información personal
Nacionalidades
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Francés
Permisos de trabajo
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Francia
Fecha de nacimiento
September 22nd 1995
Permiso de conducir
Sí
Aptitudes
4 aptitudes
- Good customer service
- Good management
- Hotel housekeeping
- Luxury hotel
Información adicional
2 informaciones compartidas
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Who's the Chef S2#1 - Une cuisine française aux notes asiatiques
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