Únete a Hosco y visualiza el perfil completo de Hélène, ¡es gratuito!
Como miembro de Hosco, podrás:
- Hacerte visible a miles de empresas del sector de la hostelería y el turismo'
- Unirte a una comunidad de 180'000+ estudiantes y profesionales
- Obtener más información cada semana con nuevos artículos y vídeos en Hosco.plus
Experiencia
7 años y 4 meses
-
Guest experience coordinator / Duty Manager
Pullman Paris Roissy Charles De Gaulle Airport - Roissy-en-France, France
Recepciónnoviembre 2019 - Ahora · 4 años y 5 meses -
Manager in Training
Roger Smith Hotel - New York, NY, United States
Recursos Humanosseptiembre 2018 - Ahora · 5 años y 7 mesesManagement in training consist of managing Union employees in the following department: - F&B and events - Housekeeping - Guest services - Reservation
-
Assistant General Manager
Les belles rives restaurant - Aiguebelette-le-Lac, France
Asistente de direcciónmayo 2018 - septiembre 2018 · 5 meses- Taking reservations and in charge of the floor plan (capacity 250 seats) - Scheduling employees - In charge of the opening and the closing of the restaurant - Training of new employees
-
Food and beverage Cross-Training
Monarch Beach Resort - Dana Point, CA, United States
Alimentos & Bebidas serviciomayo 2016 - octubre 2016 · 6 meses- Trained new employees on tasks and responsibilities as Pool Attendant - Created amenities, and maintained cleanliness and hygiene of work areas - Welcomed VIP guest, and provided personalized service for VIP cabana - Rotated in 4 Food & Beverage outlets to ensure quality of service - Nominated for the Best Employees of the Month - Received a TripAdvisor reward for the Most Mentioned Name on Comments
-
Head Waiter
A.0.C restraurant Paul Bocuse - Lyon, France
Alimentos & Bebidas servicionoviembre 2015 - marzo 2016 · 5 meses- Managed opening and closing of operations, and inventory control - Held a section of the restaurant, and managed transactions - Developed knowledge of local food and wine - Demonstrated adaptability and time management in a fast-paced environment
-
Room Division Cross-Training
Tiara Miramar Beach hotel & spa - Théoule-sur-Mer, France
Responsable del departamento de habitacionesagosto 2015 - octubre 2015 · 3 meses- Welcomed guests, provided check-in/out service, and guided room visits - Performed administrative tasks, generated daily and weekly reports - Followed up with the handover and tasks from previous shift - Provided guest relations and concierge services to guests - Listened and responded to customer complaints and suggestions
-
Head Waiter and Breakfast supervisor
Souleias Hotel **** - La Croix-Valmer, France
Alimentos & Bebidas serviciomayo 2015 - julio 2015 · 3 meses- Maintained service standards and maintained cleanliness of the restaurant - Acted as supervisor during breakfast service - Provided food recommendations to guests - Delivered exceptional customer service and anticipated guests’ needs
Estudios
-
Master in Hospitality Leadership
Les Roches Global Hospitality Education - Crans-Montana, Switzerland
julio 2017 - agosto 2018The Master of Science will address the concept of leadership from a number of organizational perspectives: -Self-leadership -Team leadership -Business leadership It builds the strategic and soft skills needed to: -Build high-performing teams -Analyze complex scenarios and problem solve -Understand complex organizations and lead a team in an organization -Identify, design, plan and implement changes -Develop and establish a culture based on shared values and mutual respect -Efficiently communicate vision and strategy that link the present and future A manager’s job is to plan, organize and coordinate. These are very valid skills, but coupled with the ability to motivate and inspire, will turn a manager into a leader
-
MOOC in international corporate finance
HEC Paris - Business School - Paris, France
marzo 2016 - enero 2017Objectives The goal of Financial Analysis is to diagnose the past in order to understand the present and try to predict the future. The learning objective of this course is to provide students with a clear, simple and effective methodology, enabling them to successfully complete financial analyses independently This course presents the main methods and approaches in corporate valuation. You will learn the nuances of these methods and approaches, and develop an understanding for how they are applied to real-world situations. With a clear vision of a company’s financial health and of its valuation, we are now equipped to make financial decisions. It also presents the main concepts and operational tools in this domain, in order to make sound decisions or to give the proper advice: should this investment be made? How should it be funded
-
Bachelor Degrre in Hospitality Management
VATEL- Internation hotel Business Management School - Lyon, France
noviembre 2014 - junio 2017With the Bachelor in International Hotel Management, you are qualified to hold operational management positions in the international hotel and tourism industries. During these 3 years of schooling, Vatel students: - acquire professional, legal, economic and fundamental linguistic knowledge for their field; - learn managerial techniques and team-leading skills. These future managers in the international hospitality industry tackle concrete and operational professional realities throughout the curriculum: - They have real clients in Vatel’s restaurants and application hotels. - During their practical application weeks, older students manage younger ones: they all work together in real management conditions. - They perfect their skills in their internships. - Their courses are given by professors as well as professionals in hospitality and tourism industries
-
Vatel Lyon (France) - Lyon, France
enero 1981 - junio 2017
Idiomas
2 idiomas
-
Francés
Nativo o fluido
-
Inglés
Competencia profesional completa
Información personal
Nacionalidades
-
Francés
Fecha de nacimiento
December 05th 1995
Aptitudes
4 aptitudes
- Canva
- Microsoft office 365
- Micros PMS
- Opera PMS
No hemos encontrado ninguna información nueva en tu CV para añadirla a tu perfil. Te aconsejamos que añadas manualmente nueva información o que pruebes un CV diferente.
Hemos añadido la siguiente información a tu perfil:
- Ubicación actual
- Resumen de tu perfil
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Idioma
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Idiomas
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educación
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educación
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiencia profesional
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiencias profesionales
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nacionalidad
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nacionalidades
- Fecha de nacimiento
- Permiso de conducir
- Número de teléfono
¡Echa un vistazo a tu perfil actualizado!
No hemos podido actualizar tu perfil.
No hemos podido actualizar tu perfil. Sin embargo, tu CV se ha guardado.
Se produjo un error al subir tu CV.
¿Aún quieres completar tu perfil? Te recomendamos que cargues un archivo .doc o un CV diferente.