Business Case Study
One week project dedicate to a hotel case analysis and study.
Management solution proposed.
Currenlty looking for a Sales/Event positon, I am passionate by sales, customer management, team work, project management and multicultural environment.
The Hospitality Industry and its fast-growing business inspire me daily to work on long-term basis into development to participate in this great global challenge!
5 años y 7 meses
- Prepare sales-related documents throughout the sales process (Comp, vouchers, Famtrip, weekly reports, daily business report, sales activity reports). - Prepare the sales daily meeting & daily pick-up/cancellation analyse - Benchmark about Parisian Palaces (offers, news, events)
Assisted the Commercial Strategy Director and the F&B Director daily, I have been empowered to lead several administrative and operational projects such as: - Organization & Operations management for the events (Weddings, MICE) - Assist the follow up on customers/group requests & site inspection - Promote the facility and its services directly or by promotional materials - Contributed to the Action Plan and the Marketing Plan 2019 for F&B - Developed two Benchmarking of Wedding offers (Sales) and Upscale Moroccan restaurants (F&B) in Marrakech - Multi-task from conduct an analyse to develop a strategy with innovative solutions (short-term to long-term) - Market, Trends & Competitor analysis - Personal initiative: Worked on a new market positioning for one of the hotel’s restaurant
Management Training at the Maison Boulud Restaurant in the Ritz Carlton Montreal as a Maître d'Hotel. Ensured high quality service and personalized customer experience daily, I learned during this internship, in addition of operation skills, the primordial importance of great communication and trust among a team. I assisted the managers and supervised as a Maître d’Hotel the services which brought me to develop new ways of delivering service briefing during which I lead in autonomy to the team some trainings about fact knowledge, team building and well-being in work environment.
Working in the different restaurants as waiter, head-waiter, sommelier : “Les Saisons” – Gastronomic Restaurant with the Chef Davy Tissot, MOF “Institut Bellecour” – Bistronomic Restaurant "Experimental Restaurant” – Focus on the guest experience
Working in the school's hotel Le Royal - M Gallery***** Front Office, Guest Relation Housekeeping
Specialized in Maximizing Profit (Revenue Management, Sales, Marketing Distribution..)
2 idiomas
Francés
Nativo o fluido
Inglés
Competencia profesional completa
Nacionalidades
Canadiense
Francés
Permisos de trabajo
Canadá
Unión Europea
Fecha de nacimiento
January 24th 1996
Permiso de conducir
Sí
4 aptitudes
7 informaciones compartidas
One week project dedicate to a hotel case analysis and study.
Management solution proposed.
“Student Talent”: Event-dinner organization.
Team management, ambiance creation and participating with the Chef for the creation of a special menu, choice of wines, promoting the event, calculate the budget.
January to February 2019
Develop a Distribution and Pricing strategy for a new Accorhotels concept about Wellbeing Hospitality,
Consulting project for the K2 Palace in Courchevel (strategic positioning, competitor benchmarking analysis, developed several axes of innovation and differentiation), June-July 2019
Project Director on a team work with 14 other students during 2 months.
Innovative restaurant concept from scratch with zero budget.
The purpose of our concept was to offer a total immersion and evasion (5 senses) in the forest for guests during a gastronomic meal with seasonnal products.
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