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Sobre mí
I am a true passionate hotelier who is currently looking for a new challenge.
Experiencia
10 años y 6 meses
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Human Resources Manager
HelpGrid, Yomali Group - Marbella, Spain
Recursos Humanosabril 2021 - Ahora · 3 añosBuilding Human Resources Department from ground zero. Developing, implementing and monitoring overall HR systems, policies and procedures across the organization. Managing the recruitment and selection process. Handling team members relations issues such as grievances and welfare. Conducting regular check in conversations sessions with team members then document, strategize, and implement solutions based on insights.
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Co-Founder
Infusion Gastronomic Consulting - Baia Mare, Romania
Direcciónjulio 2020 - Ahora · 3 años y 9 mesestheir business. Responsible for creating employee development programs, trainings and team coaching. Assisting with business concept creation. Assisting with creating and developing menus, and menu design.
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Assistant Human Resources and Learning Manager
Hyatt Regency Dubai Creek Heights Hotel and Residences - Dubai, United Arab Emirates
Recursos Humanosjunio 2019 - junio 2020 · 1 año y 1 mesSupporting the Director of Human Resources in all HR-related matters including payroll. Ensuring compliance with all HR policies and procedures and local requirements. Developing and sustaining employee engagement. As an Inclusion & Diversity Champion implemented successful Supervisory Development Program for Women. Creating and executing learning programs as per brand standards.
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Head of Training & Development (Training & Development Executive)
MP Hotels - Mellieha, Malta
Recursos Humanosenero 2018 - marzo 2019 · 1 año y 3 mesesResponsible for Training & Development of 3 hotels in Malta. Creating and execute learning programs that are aligned with the organisation’s objectives. Building relationships with 3rd party training providers. Interacting with Hotel Managers and Department Managers to identify areas in which additional training is needed or may be beneficial. Assess the success of development plans and help employees make the most of learning opportunities. Conducting performance reviews. Organizing team-buildings and activities for employees.
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Human Resources & Training Coordinator
Kempinski Hotel San Lawrenz - San Lawrenz, Malta
Recursos Humanosmayo 2016 - octubre 2017 · 1 año y 6 mesesProviding recruitment support through preparation of professional job adverts, viewing CVs, and conducting interviews. Providing on-boarding training to new joiners as per Kempinski standards. Providing full assistance to Head of Department with regards to payroll procedures. Responsible for time sheet management and coordinating of annual leave requests. Trained for manning budget planning and forecasting. Reports directly to the Head of HR & Training department. During absence of the department head, direct reporting line to the General Manager.
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Management Trainee Human Resources & Training
Kempinski Hotel San Lawrenz - San Lawrenz, Malta
Recursos Humanosabril 2015 - abril 2016 · 1 año y 1 mesConducted.interviews.and.assisted.with.the.recruiting.procedures. Prepared and delivered training programs to new joiners, promoting Kempinski brand. Employee of the month December 2015.
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Intern in Hotel Management
Experience and Hospitality, LLC - Gatlinburg, TN, United States
Administraciónfebrero 2013 - febrero 2014 · 1 año y 1 mesCommunicated with large groups to organize events. Assisted the general manager and human resources manager to train and recruit employees. Provided high quality customer service for over 500 guests a week at the Front Office. Managed guest conflicts and complaints effectively to ensure complete guest satisfaction. Manager on duty overseeing six properties. Cross-training in Housekeeping Office, Maintenance and Accounting.
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Technical Manager, Web Design Assistant
Webra system s.r.o. - Banská Bystrica, Slovakia
Medios y diseñoseptiembre 2012 - enero 2013 · 5 mesesReviewed the status reports of team members and addressed issues as appropriate. Managed client interaction and expectations regarding development efforts. Led internal teams/task forces and facilitated effective team interaction. Managed inventory and worked directly with the T-Mobile supplier. Assisted in web design, and created effective slogans and logos for customer companies.
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Customer Service Assistant, Barista
SSP Caviar House & Prunier - Newcastle upon Tyne, United Kingdom
Atención al clientejunio 2009 - septiembre 2009 · 4 mesesProvided unique and high quality food & beverage service in a five-star establishment. Designed effective and unique product displays of products to maximize sells. Presented Caviar House & Prunier product (salmon, caviar) to customers by offering samples. Tracked and reported on food inventory levels.
Estudios
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Master's Degree Intercultural Communication in Tourism
Matej Bel University, The Faculty of Economics, Slovakia
septiembre 2010 - junio 2012 -
Master’s Degree in Intercultural Communication in Tourism
Matej Bel University - Banská Bystrica, Slovakia
septiembre 2010 - junio 2012Graduated with final grade A.
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Bachelor's Degree English for Commercial Practice
Catholic University, Faculty of Art and Letters, Slovakia
septiembre 2007 - junio 2010 -
Bachelor’s Degree in English for Commercial Practice
The Catholic University - Ružomberok, Slovakia
septiembre 2007 - junio 2010Received merit scholarship during second and third semester. Graduated with final grade A.
Idiomas
4 idiomas
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Eslovaco
Nativo o fluido
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Inglés
Nativo o fluido
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Alemán
Competencia básica limitada
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Español
Nociones
Información personal
Nacionalidades
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Eslovaco
Fecha de nacimiento
July 04th 1988
Aptitudes
6 aptitudes
- Entrepreneurial Skills
- Guest relation
- Microsoft ofice
- People Oriented
- Straightfoward
- Train the Trainer
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