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Sobre mí
Graduated with a Bachelor's Degree in Hospitality and Tourism Management I’m looking for a job in the Housekeeping Department in Europe. Thanks to my practicals and my internship, I have developed a good team spirit and have been able to adapt easily and efficiently to a new country and a new working environment.
Experiencia
1 año y 10 meses
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Assistant Executive Housekeeper Trainee
Hilton Garden Inn Bordeaux Centre - Bordeaux, France
Responsable del departamento de habitacionesdiciembre 2018 - mayo 2019 · 6 meses -
Housekeeping Floor Supervisor Trainee
Bo Phut Resort And Spa - Ko Samui, Thailand
Responsable del departamento de habitacionesmayo 2018 - septiembre 2018 · 5 mesesThe first experience as a housekeeping floor supervisor in a foreign country: in Thailand during 4-month. The main tasks were: -Supervise Housekeeping staff, providing open communication, training, and counseling, performance feedback in order to ensure productivity and efficiency. -Inspect the cleaning of guest rooms, public areas, turndown and heart of the house. -Respond to guest requests, ensuring guest satisfaction, and maintaining standards of service -Ensure Room Attendants are informed daily about priorities in their section - Report all work orders to the engineer.
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Front Desk Receptionist Trainee
Hotel Dolce Vita - Ajaccio, France
Recepciónmayo 2017 - octubre 2017 · 6 mesesFollowed by 1-month contract as employee. Main tasks : - Place, adjust or cancel all guest reservations -Answer to all internal and external inquiries by phone or e-mail -Process group and/or guest arrivals and departures -Balance cash and complete balance sheets, cash reports and related forms -Provide information on hotel facilities location and services -Handle wake-up calls -Assign rooms -Ensure an efficient reception experience for guests
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Waitress
LUX* Saint Gilles - Saint-Gilles, Reunion
Alimentos & Bebidas serviciooctubre 2015 - febrero 2016 · 5 mesesFirst experience in the hospitality industry in a 5-star hotel. It was in a buffet a restaurant for the night shift. Main tasks were to take orders for beverages, to serve beverages, to make recommendations upon request, to clean tables, to set up food stations, to set up breakfast areas to prepare for the next shift, to prepare tables for meals, including setting up items such as linens, silverware, and glassware, to fill salt, pepper, sugar, cream, condiment, and napkin containers.
Estudios
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Bachelor
Vatel Bordeaux (France) - Bordeaux, France
septiembre 2016 - julio 2019During these 3 years, I learned many courses in relation to hospitality management. I was trained by theoretical and many practicals parts. Thanks to this, I have acquired many skills essential for working in the hospitality industry.
Idiomas
3 idiomas
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Francés
Nativo o fluido
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Inglés
Competencia básica profesional
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Alemán
Competencia básica profesional
Información personal
Nacionalidades
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Francés
Fecha de nacimiento
September 08th 1997
Permiso de conducir
Sí
Aptitudes
6 aptitudes
- Betisoft
- Excel
- OnQ
- Opera
- Powerpoint
- Word
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