Mat Matysik

Mat Matysik

Waiter en Chewton Glen Country House Hotel
Vive en Southampton, United Kingdom

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Sobre mí

Experienced Manager with a demonstrated history of working in the Hospitality & Training industry. Skilled in Budgeting, Food & Beverage, Management, Operations Management, Consulting and Hospitality Management. Strong professional with a specialist focus in Hospitality Administration/Management, from Westminster Collage Vincent Square.

Experiencia

29 años y 3 meses

  • Operations Support and Data Analyst, Project ECHO

    Mitie - England, United Kingdom

    Análisis de datos
    mayo 2021 - Ahora · 2 años y 11 meses

    Oversee and support of Operational Manager, and assist the operational lead teams and assist Program Director where necessary. Liaise with outside contractors and support with the training and onboarding of operatives. Daily weekly and monthly data analysis of the ECHO operations to ensure the smooth running of the operation.

  • Operations Support and Data Analyst

    Mitie - Southampton, United Kingdom

    Análisis de datos
    mayo 2021 - Ahora · 2 años y 11 meses

    Oversee and support of Operational Manager, and assist the operational lead teams and assist Program Director where necessary. Liaise with outside contractors and support with the training and onboarding of operatives. Daily weekly and monthly data analysis of the ECHO operations to ensure the smooth running of the operation.

  • SITE SUPERVISOR -COVID-19 TEST CENTER

    Mitie - England, United Kingdom

    Dirección
    octubre 2020 - Ahora · 3 años y 6 meses

    Oversee operatives on site to ensure all standards are met within guidelines set out by Site Manager, accountable for the supervision and training of 24 Staff at the UK largest site. Ensuring that all operatives give the highest level of customer service and that all tests are carried out within test guide lines. The daily set up of the PPE section and ensuing that all PPE Kits are made up correctly and that all PPE areas are serviced regularly. The training of operatives in the importance of PPE on site, and training within the PPE section. Ensuring at all completed test samples are sent off via courier for analysis. The daily stock count and that any emergency orders are placed. Key accomplishments: * The daily readiness of site before opening * The training of Operatives In PPE and Supervision and training of Operatives on site * Being made Supervisor after 6 days of employment.

  • OWNER - CONSULTANT

    M&K Hospitality Consultants

    Dirección
    marzo 2019 - Ahora · 5 años y 2 meses

    Consulting business, providing expert support, customer relationship management, providing direction and knowledge, to improve business development, customer experience and business optimization. Using over 35 years of knowledge gained in the hospitality, tourism and luxury customer segment to guide business development tools to succeed. In the short time of operation M&K has been able to assist several businesses. Key focuses: * Design plans to increase profits by executing new Sales and Marketing strategies * Working with business managers/owners to increase business efficiency tools * Operations & Development Standards * Assist with project management * Business Coaching * Staff Training, Employment Mapping, Su * Customer Service / Customer Satisfaction / Customer Journey / Customer Success / Customer Management * Operational Audits * Preparing Manuals and Presentations * Focusing business on customer care, and improvement

  • P/T Barman & Waiter

    Le Petit Restaurant and Bar - East London, South Africa

    Bar
    enero 2007 - Ahora · 17 años y 3 meses

  • P/T Lecturer

    Blue Ribbon Catering Academy of Excellence - East London, South Africa

    Estudios
    enero 2007 - Ahora · 17 años y 3 meses

  • Waiter

    Chewton Glen Country House Hotel - New Milton, United Kingdom

    Alimentos & Bebidas servicio
    enero 1998 - Ahora · 26 años y 3 meses

  • SITE MANANGER

    Mitie - Southampton, United Kingdom

    Estudios
    agosto 2020 - mayo 2021 · 10 meses

    Oversee operatives on-site to ensure all standards are met within heath and Safety guidelines set out by the Department of Health and Social Care UK Government, accountable for the supervision and training of 24 Staff at the UK's largest mass community test site. Ensuring that all operatives give the highest level of customer service and that all tests are carried out within test guidelines. The daily set up of the PPE section and ensuing that all PPE Kits are made up correctly and that all PPE areas are serviced regularly. The training of operatives in the importance of PPE on site, and training within the PPE section. Ensuring at all completed test samples are sent off via courier for analysis. The daily stock count and that any emergency orders are placed. Key accomplishments: • The daily readiness of site before opening • The training of Operatives In PPE and Supervision and training of Operatives on site • Being made Supervisor after 6 days of employment. • Being Made a Site Manager in 3 Months

  • Marine Operative

    Trafalgar Wharf - Portsmouth, United Kingdom

    Logística
    mayo 2020 - agosto 2020 · 4 meses

    Oversee marine operations accountable for preparing eight club boats for the Private Members for the day of business, ensuring boats are cleaned, fueled, that all legislative requirements are met and that boats are safe and maintained. Daily admin, answering phone calls, boat club sales, and greeting/hosting club members, and assisting members with any questions or needs. Assisting Dry Stack with boat movements, and dry stack members and dry stack management with any needs required. Key accomplishments: • The daily readiness of Club Boats above and beyond club members needs • Cleanliness of the boats for members quote from members “The Boats Have Never Looked So Clean”. • Assisting Members with their Boating Enquiries and preempting their needs with my own style of Boat Butler, another quote “Mat, we could not do without you”

  • CONSULTANT

    M&K Consulting - Jeffreys Bay, South Africa

    Finanzas y contabilidad
    marzo 2019 - marzo 2020 · 1 año y 2 meses

    Consulting business, providing expert support, customer relationship management, providing direction and knowledge, to improve business development, customer experience, and business optimization. Using over 35 years of knowledge gained in the hospitality, tourism, and luxury customer segment to guide business development tools to succeed. In the short time of operation, M&K has been able to assist several businesses. Key focuses: • Design plans to increase profits by executing new Sales and Marketing strategies • Working with business managers/owners to increase business efficiency tools • Operations & Development Standards • Assist with project management • Business Coaching • Staff Training, Employment Mapping, Su • Customer Service / Customer Satisfaction / Customer Journey / Customer Success / Customer Management • Operational Audits • Preparing Manuals and Presentations • Focusing business on customer care, and improvement

  • Deputy General Manager

    Shamwari Hospitality - Port Elizabeth, South Africa

    Dirección
    marzo 2008 - marzo 2019 · 11 años y 2 meses

  • ACTING REGIONAL GENERAL (OPERATIONS DEVELOPMENT) MANAGER

    SHAMWARI HOSPITALITY PTY LTD - Port Elizabeth, South Africa

    Responsable del departamento de habitaciones
    enero 2008 - marzo 2019 · 11 años y 3 meses

    Provided leadership and direction to staff group of 365 personnel with a focus on streamlining and maintaining daily operations. Represented company at trade shows and initiated trade calls to conduct product training across the business. Directed revenue management and occupancy functions to optimise the performance of online platforms. Key Accomplishments: * Succeeded in increasing occupancy and profitability through effective implementation of sales and marketing plans. * Instrumental in planning and coordinating 2018-19 closure and managing reopening of three Hospitality units. * Key contributor to the redevelopment of two hospitality properties over a four-month period; successfully planned two additional properties representing a total capital injection of $25M USD. * Spearheaded integration of new 7* Standards of operation across the organisation, including an entire relaunch of the Food & Beverage offering and guest experience. * Delivered cost reductions and improved profitability to achieve EBITDA of 23M ZAR and net operating profit of 10M+ ZAR in 2018, a 12% increase on the budget.

  • Manager

    LAVENDER BLUE - East London, South Africa

    Evento
    enero 2006 - enero 2007 · 1 año y 1 mes

  • General Manager

    Thatched Cottage Hotel 5M Company Ltd - Brockenhurst, United Kingdom

    Dirección
    enero 2000 - diciembre 2006 · 7 años

  • Front of House Manager

    Thatched Cottage Hotel 5M Company Ltd - Brockenhurst, United Kingdom

    Responsable del departamento de habitaciones
    enero 1995 - enero 2000 · 5 años y 1 mes

  • Chef de Partie- Jnr Sous

    Thatched Cottage Hotel 5M Company Ltd - Brockenhurst, United Kingdom

    Alimentos & Bebidas cocina
    enero 1995 - enero 1998 · 3 años y 1 mes

  • P/T Foreign Language Assistant

    Brockenhurst College - England, United Kingdom

    Otros
    enero 1997 - diciembre 1997 · 1 año

Estudios

  • BTEC National Diploma in Hotel Catering & Supervisor Studies

    WESTMINSTER COLLEGE | London, UK

  • Mentorship Development Program; RSA Bookkeeping Level 1 Certificate

    Nelson Mandela Bay Metropolitan University; Royal Society of Accounting, London, UK

    septiembre 2000 - junio 2008

  • BTech National Diploma

    Westminster Kingsway College - Hospitality and Tourism Management - London, United Kingdom

    septiembre 1989 - junio 1990

Idiomas

2 idiomas

  • Inglés

    Nativo o fluido

  • Alemán

    Competencia básica profesional

Información personal

Nacionalidades

  • Británico

Fecha de nacimiento

April 26th 1972

Aptitudes

6 aptitudes

  • 5 Star Resort
  • General Management
  • Hospitality
  • Hospitality sense
  • Hospitality trends
  • Luxury

Información adicional

1 información compartida

Contactos
Kelvin Sahondo
General Manager chez Delicious Chinese restaurant
Arthur Samuneti
Prep/Line Cook chez Beer House
Siguiendo
Huntingdon Marriott Hotel
Huntingdon Marriott Hotel
Huntingdon, United Kingdom
Westminster Kingsway College - Hospitality and Tourism Management Relais & Châteaux
Otros miembros
Felix Mahl
London, United Kingdom
Oscar Sendra
London, United Kingdom
Greta Dell’anna
England, United Kingdom
Elia Abd Maryam
Hove, United Kingdom
David Whitmore
London, United Kingdom
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