Melka Quiambao

Melka Quiambao

Housekeeping Supervisor/Coordinator en Montage Palmetto Bluff Resort
Vive en Metro Manila, Philippines

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Sobre mí

I started my Hospitality career when I started joining The Emirates Academy of Hospitality Management in Dubai, United Arab Emirates. But even before that, I already have a passion in the Hospitality world. And when someone's passionate about the work they're doing, they're naturally committed to quality and positive outcomes.

It is my passion for the industry that drives me to succeed. I have this source of motivation to do my best and dedication to finish every task. In my last job, passion and determination made me challenge myself and helped me to do better work and it led me to be a priceless possession of the company most especially, to my department.

I thrive on challenge and constantly set goals for myself. I am not comfortable with settling, and I am always looking for an opportunity to do better and achieve greatness. I am highly organised. I always take notes, and I use resources to help myself stay on top of deadlines.

I am a people-person. I always find common ground with strangers and I love making them comfortable in my presence. My passion has always been people's happiness, sharing my knowledge and at the same time learning from them. My team's success, is my happiness.

Experiencia

1 año y 7 meses

  • Housekeeping Supervisor/Coordinator

    Montage Palmetto Bluff Resort - Bluffton, SC, United States

    Limpieza
    abril 2018 - noviembre 2018 · 8 meses

    Answering phone calls and coordinating with other departments to ensure guest satisfaction. Responded to guest requests. I was responsible for making sure that the cleaning tasks were carried out well. Schedules the work of a Housekeeping crew and ensures that assigned duties are completed on schedule and meet quality standards for the unit. Made every Room Attendant aware about any changes in their section. Communicated with the Front desk agents if a room is all ready and set for the guests and group arrivals. Maintained high level of guest phone contact.

  • Front Desk Agent

    Snowshoe Mountain Resort - Snowshoe, WV, United States

    Responsable Relación Clientes
    noviembre 2017 - abril 2018 · 6 meses

    I provided recommendations and options to satisfy guest needs. Assist with room charges and changes and recorded vouchers, credit cards, traveler's checks, and other forms of payment. Used the telephone business etiquette and assisted guests in a promptly professional manner.

  • Guest Relation Executive

    Madinat Jumeirah Resort - Jumeirah Group - Dubai, United Arab Emirates

    Alimentos & Bebidas servicio
    septiembre 2016 - enero 2017 · 5 meses

    o Greeted guests as they arrive and take them to their seats. o Made sure that the customers received fast and quality customer service from the moment they arrive. o Provided the menu and explained the day’s specials. o Schedules dining reservations for guest in advance and as they arrive at the restaurant.

Estudios

Idiomas

3 idiomas

  • Filipino

    Nativo o fluido

  • Inglés

    Nativo o fluido

  • Francés

    Competencia básica limitada

Información personal

Nacionalidades

  • Filipino

Fecha de nacimiento

October 25th 1995

Aptitudes

8 aptitudes

  • Food and Beverage Service
  • Front Office reception/R
  • Housekeeping Services
  • - MICROS Fidelio
  • Opera PMS
  • room expeditor
  • Sabre GDS
  • Supervisory
Contactos
Devang Arora
Guest Service Officer en Conrad Dubai
WAQAS AHMED
CCTV Operator & Acting Supervisor en Fairmont the Palm Dubai
Dogukan Yildirim
Guest Relations Officer en Adam&Eve Hotel
Ver 156 contactos
Siguiendo
JW Marriott Marquis Hotel Dubai
Dubai, United Arab Emirates
Otros miembros
Erika Vigara
Barcelona, Spain
Sean Ralph
Salzburg, Austria
Morris Lorusso
Barcelona, Spain
Ver 231438 miembros
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