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Experiencia
7 años y 8 meses
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Cluster Senior Sales Manager, Leisure & Consortia
Jumeirah International LLC - Dubai, United Arab Emirates
Ventasseptiembre 2018 - diciembre 2020 · 2 años y 4 meses• In charge of the leisure segment, strategy and its implementation for 9 Jumeirah hotels in Dubai including Burj Al Arab Jumeirah, Jumeirah Beach Hotel and Madinat Jumeirah. • Manage all Consortia accounts globally, such as American Express Fine Hotels & Resorts, Virtuoso, Signature Travel Network and Travel Leaders Select. • Manage relationship with DMC’S, Tour Operators and retail agents to drive business and achieve business goals. • Develop Consortia accounts and strategies in order to increase market share in luxury segment across all markets. • Involved in the 2021 contracting process of 6 properties in Dubai.
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Sales Manager
The St. Regis, Dubai - Dubai, United Arab Emirates
Ventasenero 2018 - septiembre 2018 · 9 meses• Actively involved in the leisure segment strategy and its implementation for 2018/2019. • Participate and represent the leisure segment in weekly strategy meetings. • Attend main international exhibitions such as ITB Berlin, ATM and ILTM Latin America. • Manage key accounts in main markets such as Europe, United States and Latin America. • Maintain and strengthen relationship with international consortias such as American Express Fine Hotels & Resorts/Centurion and Luxury Privileges Program. • Manage new and existing accounts to meet/exceed revenue goals through telesales, sales calls, site inspections, entertainments and written communication. • Analyze market information by using sales systems and implement strategy to achieve property's financial goals. • Develop and maintain knowledge of market trends, competition and customers.
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Sales Specialist, Leisure & Luxury Travel
The St. Regis Abu Dhabi - Abu Dhabi, United Arab Emirates
Ventasenero 2016 - abril 2017 · 1 año y 4 meses• Manage key accounts and maintain a positive relationship with clients. • Manage new and existing accounts to meet/exceed revenue goals through telesales, sales calls, site inspections, entertainments and written communication. • Responsible for the business development of the leisure segment. • Manage consortia programs and increased production by 162% YOY. • Ensure proper action from the operations team based on each Consortia requirements and benefits. • Analyze market information by using sales systems and implement strategy to achieve property's financial goals. • Develop and maintain knowledge of market trends, competition and customers. • Professionally represent the hotel in industry organizations and events, including international tradeshows, roadshows and exhibitions.
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Sales Coordinator
The St. Regis Abu Dhabi - Abu Dhabi, United Arab Emirates
Ventasdiciembre 2014 - diciembre 2015 · 1 año y 1 mes• Support the Sales office by giving administrative support to the Director of Sales and team. • Prepare and analyze weekly and monthly pace, production, P&L reports, etc. • Follow up on all enquiries, preparing proposals where necessary and facilitating site inspections with potential clients. • Develop new project with Consortia programs to maximize revenue and increase revenue. • Manage and maintain positive relationship with certain leisure accounts, performing site inspections, sales calls, tele-sales and maximizing revenue from each account.
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Front Desk Agent
The Ritz-Carlton Dubai - Dubai, United Arab Emirates
Recepciónenero 2014 - noviembre 2014 · 11 meses• Process guest check-ins, check-outs, room assignments, and room change/late check-out requests. • Maintain a high average of monthly upselling and enrollments. • Verify/adjust billing for guests. • Ensure rates match market codes. • Supply guests with directions and information, always maintaining a positive interaction and according to company standards. • Follow up to ensure guests' satisfaction. • Awarded top enroller and top upseller in several occasions.
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Front Desk Agent
JW Marriott Hotel Lima - Lima District, Peru
Recepciónseptiembre 2012 - enero 2014 · 1 año y 5 meses• Process guest check-ins, check-outs, room assignments, and room change/late check-out requests. • Verify/adjust billing for guests. • Ensure rates match market codes. • Supply guests with directions and information, always maintaining a positive interaction and according to company standards. • Follow up to ensure guests' satisfaction. • Award "Guest satisfaction survery and Trip Advisor 2013"
Estudios
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Master in Marketing
EUDE - Madrid, Spain
septiembre 2013 - septiembre 2014 -
Bachelor in Hospitality Management
USIL - Universidad San Ignacio De Loyola - La Molina, Peru
enero 2007 - enero 2012
Idiomas
3 idiomas
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Español
Nativo o fluido
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Inglés
Nativo o fluido
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Portugués
Competencia básica limitada
Información personal
Nacionalidades
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Peruano
Fecha de nacimiento
April 25th 1990
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