Mohamed Salah

Mohamed Salah

restaurant manager en Al sahran restaurant
Vive en Al Ain, United Arab Emirates

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Sobre mí

As Hospitality Professional I have had the opportunity to work with a wide spectrum of operations (Hotels & Hospitality Operations and restaurant management )
I was also part of a Pre-Opening Team for two outstanding Hotels (sunrise makadi bay – Egypt and sofitel taba heights Egypt ) and that gives me the opportunity to manage wide range of hospitality operations.
With more than 14 years of operation experiences to offer in all operation aspects. I pride myself in attention to detail and have a high passion to work within the Hospitality Industry where my strong leadership personality can excel.

Experiencia

17 años y 5 meses

  • restaurant manager

    Al sahran restaurant - Al Ain, United Arab Emirates

    Alimentos & Bebidas servicio
    julio 2018 - Ahora · 1 año y 1 mes

  • Restaurant Manager

    new tower hotel - Sharm El-Sheikh, Egypt

    Alimentos & Bebidas servicio
    diciembre 2016 - julio 2018 · 1 año y 8 meses

    take responsibility for the business performance of the restaurant , prepare reports at the end of the shift/week, including staff control, food control and sales , create and execute plans for department sales, profit and staff development set budgets or agree them with senior management

  • Restaurant Manager

    king fish restaurant - Arar, Saudi Arabia

    Alimentos & Bebidas servicio
    julio 2014 - octubre 2016 · 2 años y 4 meses

    Take responsibility for the business performance of the restaurant Analyze and plan restaurant sales levels and profitability Organize marketing activities, such as promotional events and discount schemes Prepare reports at the end of the shift/week, including staff control, food control and sales Create and execute plans for department sales, profit and staff development Set budgets or agree them with senior management Plan and coordinate menus Coordinate the operation of the restaurant during scheduled shifts Recruit, train, manage and motivate staff Respond to customer queries and complaints Meet and greet customers, organize table reservations and offer advice about menu and wine choices Maintain high standards of quality control, hygiene, and health and safety Check stock levels, order supplies and prepare cash drawers and petty cash

  • Restaurant Manager

    Continental garden hotel - Sharm El-Sheikh, Egypt

    Alimentos & Bebidas servicio
    noviembre 2011 - mayo 2014 · 2 años y 7 meses

    Take responsibility for the business performance of the restaurant Analyze and plan restaurant sales levels and profitability Organize marketing activities, such as promotional events and discount schemes Prepare reports at the end of the shift/week, including staff control, food control and sales Create and execute plans for department sales, profit and staff development Set budgets or agree them with senior management Plan and coordinate menus Coordinate the operation of the restaurant during scheduled shifts Recruit, train, manage and motivate staff Respond to customer queries and complaints Meet and greet customers, organize table reservations and offer advice about menu and wine choices Maintain high standards of quality control, hygiene, and health and safety Check stock levels, order supplies and prepare cash drawers and petty cash

  • Head Waiter

    Baron resort hotel - Sharm El-Sheikh, Egypt

    Alimentos & Bebidas servicio
    noviembre 2007 - noviembre 2011 · 4 años y 1 mes

    • Cooperating with the host/hostess to seat patrons and assign wait staff to tables • Training new staff in food service technique and restaurant procedures • Managing customer concerns and complaints about staff using conflict resolution skills • Providing excellent customer service to set a good example for staff • Keeping staff content with excellent leadership and communication skills

  • Restaurant Captain

    EGYPT - Sharm El-Sheikh, Egypt

    Alimentos & Bebidas servicio
    octubre 2005 - octubre 2007 · 2 años y 1 mes

    •Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel •Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests •Practice good customer relations and attend to customer complaints and queries satisfactorily •Ensure the Outlet is set-up for service and supervise for a smooth operation •Direct and supervise the service team to ensure that all duties are performed as per standards •Ensure that all employees have received adequate training to perform their duties •Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available •Ensure minimum wastage, breakage and spoilage •Actively use up selling techniques bye exceeding guest expectations and to increase revenue

  • Waiter

    SOFITEL - Sharm El-Sheikh, Egypt

    Alimentos & Bebidas servicio
    enero 2002 - septiembre 2005 · 3 años y 9 meses

    • Memorizing daily specials and selling them to patrons • Encouraging add-on items, such as drinks and desserts, through product knowledge and sales skills • Collaborating with kitchen and bus staff to ensure order accuracy and cleanliness of dining areas • Using prioritization and multitasking skills to make sure no patrons go too long without service • Improving the experience of a dissatisfied customer by offering reasonable ways to fix the situation

Estudios

  • Institute

    Institute Tourism & hotels - Cairo, Egypt

    octubre 2002 - mayo 2004

Idiomas

3 idiomas

  • Arábica

    Nativo o fluido

  • Inglés

    Competencia profesional completa

  • Ruso

    Competencia básica limitada

Información personal

Nacionalidades

  • Egipcio

Permisos de trabajo

  • Emiratos Árabes Unidos

Aptitudes

7 aptitudes

  • A team player
  • Guest handling
  • Managing a team
  • SEALS MAN
  • Stong team work
  • Very good communication
  • Work hard

Información adicional

1 información compartida

  • restaurant manager

    Successful planning and supervision of daily activities to
    consistently attain
    Operational and profit objectives.
    A history of building sales and profits.
    Proficient in producing and presenting accurate and
    complete business reports.
    Solid track record of recruiting, training and leading a diverse
    team to achieve the highest level of customer service.
    Constant maintenance of rigorous standards of Food &
    Beverage quality and presentation in a fast paced
    environment.
    Ability to work under pressure.
    Ability to work in team.
    Ability to be a team leader.
    Good in speaking and writing English.
    Good communication with people.
    Good research abilities.
    Handling complains and knows how I can get our guest
    satisfied.
    My dedication and willingness to go above and beyond in a
    customer-driven environment combined with my working
    knowledge and background make me an excellent match for this
    position. I would welcome the opportunity to meet with you for an
    in-depth interview.
    Thank you for your time and consideration, I look forward to
    hearing from you soon.
    Sincerely
    Mohamed Salah

Contactos
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