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Sobre mí
PROFESSIONAL CHEF de RANG.
Experiencia
10 años y 3 meses
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Sales Associate
MSC Cruises - Liguria, Italy
Ventasoctubre 2019 - Ahora · 4 años y 6 mesesAssist the guests with making menu choices in an informative and helpful fashion. v Maintaining knowledge of current menu items, garnishes, ingredients and preparation methods. v Delivering exceptional service by greeting, welcoming and serving customers in a timely, friendly manner. v Promptly serving all food courses and alcoholic beverages to all our guests. v Appropriately suggesting additional items to our customers to increase restaurant sales. v Effectively communicating with kitchen staff regarding customer allergies, dietary needs and other special requests. v Regularly checking on guests to ensure maximum satisfaction with each food course and beverages. v Consistently adhering to quality expectations and standards of the restaurant. v Accurately recording orders and partnering with team members to serve food and beverages that exceeds guests’ expectation. v Maintaining cleanliness of the restaurant by following the daily checklist. v Ensuring the table is set up appropriately as the per the restaurant standards.
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Chef de rang
Burj Al Arab - Jumeirah Group - Dubai, United Arab Emirates
Alimentos & Bebidas serviciojunio 2018 - Ahora · 5 años y 10 mesesJob Description; • Guiding, Counseling & coaching new colleagues to meet the leading quality assurance satisfaction. (LQA Standards). • In charge of taking food and drinks order and ensuring a smooth operation on the floor in the absence of the team leader. • Ensuring BAR Opening & Closing checklists are completed on a Daily basis. • Monitoring Guest Satisfaction & Responding to Feedback. • In charge of staff section allocation during operation hours. • To ensure a safe working environment for all colleagues within the outlet. • To understand all food and beverage items offered, including ingredients, methods of preparation and proper service. • To maintain a daily log for communication between colleagues. • To attend and participate in all required meetings. • To promote teamwork and adopt a harmonious working climate. • To promote good public relations and handle complaints or concerns of guests. • To handle inventories directly involved with the operation of the outlet. • Operation report on the daily basis • Calculating the costing and monitoring the daily consumption record of the alcoholic and non-alcoholic beverages. • Assisting the team leader and the outlet assistant manager and ensuring the Outlet and Bar meets the standard at all times
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Chef de Rang
Jumeirah Beach Hotel - Dubai, United Arab Emirates
Alimentos & Bebidas servicioenero 2014 - mayo 2018 · 4 años y 5 meses
Estudios
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Diploma
Technical University of Kenya - Nairobi, Kenya
enero 2010 - diciembre 2013
Idiomas
2 idiomas
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Inglés
Nativo o fluido
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Suajili
Nativo o fluido
Información personal
Nacionalidades
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Keniano
Fecha de nacimiento
November 20th 1988
Aptitudes
9 aptitudes
- Effective Communication
- F&B micros
- Fine dining
- Flexibility/Adaptability
- Good problem solver
- Good team player
- Helpful and understanding
- Result driven
- Strong customer service
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