Únete a Hosco y visualiza el perfil completo de Nilesh, ¡es gratuito!
Como miembro de Hosco, podrás:
- Hacerte visible a miles de empresas del sector de la hostelería y el turismo'
- Unirte a una comunidad de 180'000+ estudiantes y profesionales
- Obtener más información cada semana con nuevos artículos y vídeos en Hosco.plus
Sobre mí
Senior Guest Services Professional, possessing over 6 years of experience in spearheading a wide range of Front Office, administration, vendor relations, People and Guest relations Management.
Developing Strategies by identifying operations issues, conducting analysis and delivering recommendations to organization strategic thinking and direction. establishing departmental goals in line with organizational objectives.
Recognized for people management, ensuring strategic orientation, process improvement & smooth execution of operations and achieving cost reduction.
Experienced in Manpower planning, handling employee grievances, rewards and recognition, appraisal & performance management, succession plan, career growth plan & achieving higher employee engagement score.
Exposed to maintaining great relationship with customer and employees. identifying training needs, delivering leadership and motivating team to improve efficiency and ensure retention.
Leveraging analytical skills & proven capability in achieving business goals & performance objectives.
Looking for leadership role to grow and develop further.
Experiencia
13 años y 1 mes
-
Front Office Manager
Landmark Group - Dubai, United Arab Emirates
Recepcióndiciembre 2019 - marzo 2020 · 4 meses- Overlooking entire Front Office Operations, including strategic planning and execution. - Handled Rooms P&L, involved in Cost savings initiative & Revenue Growth. - Manage Revenue for the hotel. Work towards Rev. targets with Corporate Sales, Corporate Leisure & Revenue Team. - Enhance Guest Experience, Trip Advisor Ranking improved by 60% for both properties.
-
House Manager i/c of Spa & Recreation
Radisson Hotel Group - Dubai, United Arab Emirates
Recreación y Ocioagosto 2017 - abril 2019 · 1 año y 9 meses- Well Versed in Front Office, Spa & Recreation Operations & related Revenue Management with a total hospitality experience of 13 years with leading brand of hotel. - Framing work direction and strategy for the team mates after out-and-out assessment of their abilities. - Assuring steady operations at all times come what may and keeping proper etiquette as well as discipline by executing and adjusting to methods. - Establishing service criteria and guidelines that serve as a benchmark for outstanding service delivery. - Collaborating with other Managers and Staff members inorder to formulate and implement policies, goals, best practices, procedures and objectives. - Working in sync with other departments to attain harmonious work atmosphere & operational productivity. - Handling overall budget, procurement, forecasting, allocation and consumption of resources. - Keeping administration activities like reports, room inventory & maintenance, guest feedback, security under the scanner to ensure constant guest delivery experience.
-
House Manager
Radisson Hotel Group - Dubai, United Arab Emirates
Recepciónmarzo 2015 - julio 2017 · 2 años y 6 meses -
Assistant Front Office Manager
Carlson Rezidor Hotel Group - Dubai, United Arab Emirates
Recepciónoctubre 2012 - febrero 2015 · 2 años y 5 meses -
Front Office Supervisor
Carlson Rezidor Hotel Group - Dubai, United Arab Emirates
Recepciónoctubre 2010 - octubre 2012 · 2 años y 1 mes -
Front Office Receptionist
The Rezidor Hotel Group - Dubai, United Arab Emirates
Recepciónmayo 2008 - octubre 2010 · 2 años y 6 meses -
Front Office Executive
Sea Princess Hotel - Mumbai, India
Recepciónagosto 2006 - mayo 2008 · 1 año y 10 meses
Estudios
-
3 Years of Diploma in Hospitality Management
Rizvi College of Hotel Management & Catering Technology - Mumbai, India
junio 2003 - junio 20063 Internship completed during the period of 3 years course.
Idiomas
3 idiomas
-
Hindi
Competencia profesional completa
-
Marathi
Competencia profesional completa
-
Inglés
Competencia profesional completa
Información personal
Nacionalidades
-
Indio
Aptitudes
9 aptitudes
- Empowerment
- Front Office Operations
- Goal oriented
- Guest Relations Management
- Recruitment & Selection
- Spa & Recreation Operations
- Team Building & Leadership
- Training & Development
- vendor relationship
No hemos encontrado ninguna información nueva en tu CV para añadirla a tu perfil. Te aconsejamos que añadas manualmente nueva información o que pruebes un CV diferente.
Hemos añadido la siguiente información a tu perfil:
- Ubicación actual
- Resumen de tu perfil
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Idioma
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Idiomas
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educación
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educación
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiencia profesional
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiencias profesionales
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nacionalidad
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nacionalidades
- Fecha de nacimiento
- Permiso de conducir
- Número de teléfono
¡Echa un vistazo a tu perfil actualizado!
No hemos podido actualizar tu perfil.
No hemos podido actualizar tu perfil. Sin embargo, tu CV se ha guardado.
Se produjo un error al subir tu CV.
¿Aún quieres completar tu perfil? Te recomendamos que cargues un archivo .doc o un CV diferente.