Paola Occhialini

Paola Occhialini

FIT Booking Assistant en JacTravel
Vive en Edinburgh, United Kingdom

Únete a Hosco y visualiza el perfil completo de Paola, ¡es gratuito!


Como miembro de Hosco, podrás:
  • Hacerte visible a miles de empresas del sector de la hostelería y el turismo'
  • Unirte a una comunidad de 180'000+ estudiantes y profesionales
  • Obtener más información cada semana con nuevos artículos y vídeos en Hosco.plus
Únete a nosotros

Sobre mí

First Class graduate in BA (Hons) International Hospitality Management and Tourism at Edinburgh Napier University. Applying for post-graduate job in the hospitality and tourism sector.

Experiencia

2 años y 8 meses

  • FIT Booking Assistant

    JacTravel - Edinburgh, United Kingdom

    Turismo
    enero 2019 - junio 2019 · 6 meses

    - Management of multiple bookings, both inclusive packages and sole services, daily contact via email and phone with suppliers, communication with the clients to confirm reservations, input of the data into the booking systems. - Acquired experience in tour operating functions, involvement with different markets (Swiss, German and Italian markets especially), enhanced communication and problem-solving abilities in order to confront complains and provide an excellent service. - Proficiency in the use of the two different booking systems – Travel Studio and iVector.

  • Banqueting Assistant

    Sheraton Grand Hotel and Spa - Edinburgh, United Kingdom

    Evento
    noviembre 2016 - noviembre 2018 · 2 años y 1 mes

    - Waitressing and assisting guests during several events, such as conferences, fairs, meetings, buffet lunches, gala dinners and weddings. Seldom assistance to the Club Lounge (VIP area) for breakfast and pre-dinner. - Developing skills in customer service thanks to the direct contact with guests, time management to smoothly run different events at the same time, organising spaces and locations to successfully welcome the customers and their requests. - Team work attitude strengthening in order to overcome any challenges during the service.

  • Box Office assistant

    Assembly Festival - Edinburgh, United Kingdom

    Administración
    agosto 2018 - agosto 2018 · 1 mes

    - Duty of ticket sale and collection at one of the main box offices of the Edinburgh Fringe Festival. Also dealing with queue management, access bookings and telephone bookings throughout the festival. - Acquiring proficiency of the computer ticketing program VIA, cash register operations, both cash handling and POS, developing skills in customer advice, with the promotion of more than a thousand shows and the management of clients’ complains. - Evolving ability to work under pressure in a very busy environment, where efficiency and fastness is required to provide an optimal service.

  • Reception Intern

    Best Western City Hotel - Bologna, Italy

    Recepción
    febrero 2014 - febrero 2014 · 1 mes

    - Two weeks’ stage experience during fourth year of high school in a busy hotel in Bologna, with both touristic and business clientele, being the venue near the city centre and the fair area. - Training in different department: reception (welcoming, checking in and out of the guests, answering to any inquiries), reservation office (managing bookings receiving and input, communicating prices and offers), cash desk (issuing payments and cashing up). - Basic assimilation of the hospitality platform Web Hotel fundamentals.

Estudios

  • First Class BA (Hons) International Hospitality Management and Tourism

    Edinburgh Napier University - Edinburgh, United Kingdom

    septiembre 2016 - julio 2020

Idiomas

3 idiomas

  • Italiano

    Nativo o fluido

  • Inglés

    Competencia profesional completa

  • Español

    Competencia básica profesional

Información personal

Nacionalidades

  • Italiano

Concursos y premios

1 concurso

  • Scolarship

    Lord Forte Foundation Scolarship for outstanding candidates among the Hospitality programme at Edinburgh Napier University. - Edinburgh, United Kingdom

    2019

Aptitudes

3 aptitudes

  • Booking
  • Customer-service
  • Problem solving
Contactos
ZITA VINTER
Director Of Operations en Waterline Marina Resort & Beach Club, Autograph Collection
Eric Arens
Food & Beverage Manager en Ballyfin Demesne - Relais & Chateaux
Siguiendo
COMO Maldives Penha Longa Hotel Resort, a Ritz-Carlton Hotel Hotel National Zermatt
Hotel National Zermatt
Zermatt, Switzerland
Otros miembros
Greg Riley
Edinburgh, United Kingdom
Claudia Mancheño
Edinburgh, United Kingdom
Mafalda Zambujeira
Edinburgh, United Kingdom
Lisa Beveridge
Edinburgh, United Kingdom
Florin Antonio Casariu
Edinburgh, United Kingdom
Ver más
Cerrar
Actualización completada

No hemos encontrado ninguna información nueva en tu CV para añadirla a tu perfil. Te aconsejamos que añadas manualmente nueva información o que pruebes un CV diferente.

Hemos añadido la siguiente información a tu perfil:

  • Ubicación actual
  • Resumen de tu perfil
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Idioma
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Idiomas
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educación
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educación
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiencia profesional
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiencias profesionales
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nacionalidad
  • {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nacionalidades
  • Fecha de nacimiento
  • Permiso de conducir
  • Número de teléfono

¡Echa un vistazo a tu perfil actualizado!

Cerrar
Error en la actualización del perfil

No hemos podido actualizar tu perfil.

No hemos podido actualizar tu perfil. Sin embargo, tu CV se ha guardado.

Se produjo un error al subir tu CV.

¿Aún quieres completar tu perfil? Te recomendamos que cargues un archivo .doc o un CV diferente.