Operation Manager Food & Beverage
The Meydan Hotel & Race course - Dubai, United Arab Emirates
Restauración-Dirección
enero 2010 -
Ahora · 14 años y 3 meses
Daily management of events, maximizing profit and controlling costs, planning and executing banquet projects, Planning and setting up of the Banquet department.
Involved in staff hiring, setting up policies and procedures, training permanent and casual agency staff, supplier negotiations, reducing staff turnover and increasing staff morale.
Review department policy and procedures and implemented quality changes and training of the new non F&B staff to be able to assist in Banquets when required.
Coordinating and implementing various Food & Beverage related departments.
Executing & following instructions passed on by the Manager.
Attending daily briefings and performing assigned duties with highest standards.
Handling conferences, group lunch, gala dinners, cocktail receptions.
Achieved predetermined profit and desired standards in food, service & sanitation etc.
Efficiently monitored and managed payroll, budget, effective costing and resource allocation.
Enforced policies with management and schedules for the operation of banquet department.
Proficient in communicating to appropriate hotel colleagues in an accurate and timely manner.
Highly skilled in generating function planning, employee scheduling and distribution.
Track record of rectifying deficiencies immediately
Demonstrated ability to increase banquet sales and build rapport in the community