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Sobre mí
Seeking a role of Assistant Spa Manager. My professional experience is of a Therapist; however my aim is to grow in my career. I would like to learn and gain experience in this industry accepting challenges that presents it. I am focused in customer satisfaction and I consider myself as a highly energetic, positive, and organized team worker. Furthermore, I would like to work with different nationalities in order to get diverse and rich experience.
Experiencia
10 años
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Spa Supervisor
DoubleTree by Hilton Jumeirah - Dubai, United Arab Emirates
Spajunio 2022 - Ahora · 1 año y 10 mesesResponsible for various trainings, handling reception, treatments, spa system report & monthly SPA KPI’s, spa monthly promotion & marketing plan and stock inventories. Responsibilities: • Handling reception • Upselling • Providing various trainings • Manage spa booking • Spa monthly promotion • Daily revenue reports • Monthly treatment and retail targets • Support Spa Manager to achieve monthly target • Stock controls • Duty roster • Payroll & Incentives
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Spa Therapist
Waldorf Astoria DIFC - Dubai, United Arab Emirates
Spaenero 2020 - abril 2023 · 3 años y 4 mesesResponsible for various trainings, handling reception, treatments, Spa monthly promotion and stock inventories to achieve service excellence. Responsibilities: Handling Reception Stock controls Providing various treatments Manicure & pedicure Managing day to day spa checklist Handling product knowledge trainings Assist in weekly ladies day event Maintain client records and call them for rebooking Monthly retail targer Upselling Support spa manager to achieve monthly target Assisting in spa promotions
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Senior Spa Therapist
Fairmont Fujairah Beach Resort - Dibba Al Fujairah, United Arab Emirates
Spanoviembre 2018 - diciembre 2019 · 1 año y 2 mesesResponsible for various trainings, handling reception, treatments and stock inventories to achieve service excellence. Responsibilities: • Handling Reception • Stock controls • Providing various treatments • Managing day to day spa checklist • Handling product knowledge trainings • Treatment rebooking trainings to increase capture rate • Support spa manager to achieve monthly target • Assisting in spa promotions Key achievements: • Best retail up-seller • Top Treatment seller of the month • Most Flexible team member • LQA best treatment award
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Spa Therapist
The Sun Siyam Iru Fushi Maldives - Maldives
Spaenero 2017 - octubre 2018 · 1 año y 10 mesesAs a Spa therapist providing various treatments, massages and ayurveda treatments. Responsibilities: • To provide various treatments & massages • To provide Slimming treatments from Thalgo (France) • Handling reception • Assisting seniors in stock control • Morning breakfast up-selling • Assisting in spa promotions • Training several treatments
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Spa Therapist
Elite Resort & Spa - Manama, Bahrain
Spanoviembre 2014 - noviembre 2016 · 2 años y 1 mesResponsibilities: • Perform various treatments & massages • Stock Control • Support spa manager to achieve monthly target • Handling reception
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Spa Therapist
Catamaran Resort Hotel - Antalya, Turkey
Spaabril 2013 - noviembre 2013 · 8 mesesResponsibilities: • Perform various Spa treatments & Massages. • Stock control • Build up the client list • Support in the production of promotional ideas
Estudios
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Diploma
Harvard University - Boston, MA, United States
febrero 2023 - junio 2023Harvard Lead 2.1
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Diploma
BABTAC - United Kingdom
abril 2020 - junio 2020Anatomy & Physiology
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Diploma
Mantra International Training College
enero 2013 - abril 2013
Idiomas
1 idioma
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Inglés
Competencia básica profesional
Información personal
Nacionalidades
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Indonesio
Aptitudes
7 aptitudes
- Ayurvedic treatment
- Book4Time
- Facial Treatments
- microsof office
- Nail technician
- Spa Receptionist
- Spa Therapist
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