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Sobre mí
Highly energetic and motivated housekeeping professional with 9 years’ extensive housekeeping/Laundry experience with 3 preopening under the belt including 4 years supervision and 4 year`s of managerial experience handling different shift with internal/outsource team. A proven leader who consistently exceeds in the provision of housekeeping/Laundry services under the procedure and protocols of the Establishment
Area of training:
Budgeting Goal setting coaching Hiring
Team creation Ethics at work Decision making Costumer focus
Time management Leading people Persuading other Finance essentials
Team management Change management Career management Presentation skills Feedback essentials Developing employees Performance appraisal Difficult interaction ETC
Experiencia
11 años y 10 meses
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Executive Housekeeper
Millennium and copthrone hotels LLC - Dubai, United Arab Emirates
Responsable del departamento de habitacionesjunio 2021 - octubre 2022 · 1 año y 5 mesesPre-opening Developed, implemented and managed all aspects of pre-opening and Post-opening operations of 248 hotel andapartment. Assisted GM in establishing and implementing all post-construction and pre-opening setup. Managed all recruitment, training, scheduling, discipline and dismissal if required of housekeeping department. Managed housekeeping budget including making necessary adjustment to ensure the control of budget within. Provided quality control with daily inspection tracking of public areas and guest rooms as well as back of the house areas. Received all rooms SOE, machineries, cleaning equipment, linen and deployed accordingly for setup with keeping inventory trac k. Managed all housekeeping team to include efficient staffing, employee development and training and performance management.
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Assistant Executive Housekeeper - Department Head
Copthorne Hotel Sharjah - Sharjah, United Arab Emirates
Responsable del departamento de habitacionesoctubre 2019 - mayo 2021 · 1 año y 8 mesesManaging all housekeeping/laundry operation with 18 associates in 255 rooms property to ensure quality standard are met • Conducting interviewing and hiring of housekeeping /laundry team members • Trained, led and supervised HK/laundry team to success and accomplish team goals • Successfully achieve saving of 2.25% in average from monthly forecasted expenses by controlling guest and cleaning supplies • Successfully increase and maintain the staff productivity and reduce overtime labour expense
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Assistant Executive Housekeeper - Department Head
Royal M hotel and resorts - Abu Dhabi, United Arab Emirates
Responsable del departamento de habitacionesdiciembre 2018 - agosto 2019 · 9 mesesIn Royal M hotel and resorts I am leading a team of housekeeping and laundry with 41 colleagues which includes 5 supervisors, reporting to General Manager, where I am responsible for their training, Budgeting, efficient cost controlling, setting HK department SOP and job descriptions, OS&E placement and inventory, preparing consumption reports, taking corrective actions, preparing productivity reports of staffs and supervisors, staff recruitment, vacation planning, dealing with suppliers ETC.
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Housekeeping supervisor floor/public area
Intercontinental hotel and apartments - Dubai, United Arab Emirates
Responsable del departamento de habitacionesdiciembre 2015 - diciembre 2017 · 2 años y 1 mes -
Housekeeping Manager (Trainee)
Intercontinental hotels and apartments - Dubai, United Arab Emirates
Limpiezamarzo 2017 - abril 2017 · 3 meses -
housekeeping supervisor floor/public area
Movenpick hotel and residence - Dubai, United Arab Emirates
Responsable del departamento de habitacionesoctubre 2012 - noviembre 2015 · 3 años y 2 meses -
Housekeeping Team Leader
Al jawahara hotel and apartements - Dubai, United Arab Emirates
Responsable del departamento de habitacionesagosto 2011 - septiembre 2012 · 1 año y 2 meses -
housekeeping attendant floor/public area
Movenpick hotel and resorts - Dubai, United Arab Emirates
Limpiezanoviembre 2009 - mayo 2011 · 1 año y 7 meses
Estudios
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Diploma in hotel management
Kathmandu Academy of Tourism & Hospitality
julio 2005 - mayo 2009
Idiomas
3 idiomas
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Inglés
Nativo o fluido
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Nepalí
Nativo o fluido
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Hindi
Nativo o fluido
Información personal
Nacionalidades
-
Nepalí
Permiso de conducir
Sí
Aptitudes
22 aptitudes
- bud
- Change management
- Coaching
- Costumer focus;
- deveploping employees
- ethics of work
- goal setting
- Handling guest
- handling guest complains
- Hiring
- Hotel housekeeping
- hotel pre-openning
- judgment and decision making
- laundry
- leading peopl
- performac
- Pre opening
- Presentation skills
- team creation
- Team Management
- Time management
- Value diversity
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