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Sobre mí
I am an American from Chicago, Illinois with a strong passion for hospitality. As an entry-level professional with an eagerness to learn and grow within the industry, I believe I will be a valuable asset on many levels. I have multiple years of guest service experience within resorts, hotels, hostels and cruise ships, as well as a student of both Marketing and Hospitality and Tourism Management.
Experiencia
9 años y 2 meses
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Server
Island House Hotel - Mackinac Island, MI, United States
Alimentos & Bebidas serviciojunio 2019 - Ahora · 4 años y 10 meses -
F&B Server
Ocean Reef Club - Key Largo, FL, United States
Alimentos & Bebidas serviciooctubre 2018 - abril 2019 · 7 meses -
F&B Service
Princess Cruises - Trapper Creek, AK, United States
Alimentos & Bebidas serviciomarzo 2018 - septiembre 2018 · 8 meses· Lived on property · Serving breakfast/lunch/dinner seven days a week · Host of nightly events at the lodge · In-depth training of local attractions and history · Wrote meal tickets, trained on POS · Assistant bartender/host/barista when needed · Winner of July 2018 “Employee of the Month”
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Work Trade Staff (temp. contract)
Aloha Surf Hostel - Paia, HI, United States
Saludoctubre 2017 - febrero 2018 · 5 meses· Volunteer work trade staff · Lived on property · Greet guests at reception · Assign guests to room · Take reservations over the phone · Maintain cleanliness of common areas · Provide tours of the facilities
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Stewardess (temp. contract)
American Cruise Lines - Guilford, CT, United States
Alimentos & Bebidas servicioabril 2017 - octubre 2017 · 7 meses· Lived onboard ship · Setup and breakdown of dining room · Serve breakfast, lunch, dinner, and cocktail hour · Supreme customer service 12 hours a day 7 days a week · Maintaining cleanliness of dining rooms/lounges · Writing meal tickets, preparing beverages (alcoholic and non) · “Turn-down” service weekly · Hotel duties as needed onboard (assisting with housekeeping and general ship duties)
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Server
The Joule Dallas - Dallas, TX, United States
Alimentos & Bebidas servicionoviembre 2016 - abril 2017 · 6 meses· Americano restaurant within the Joule Hotel; fine-dining Italian cuisine · White table cloth; wine service oriented · Trusted with opening and closing duties · High level of communication with every department in the hotel · Weekly wine/food tastings; vast knowledge growth · Very high volume restaurant on Main Street in bustling downtown Dallas
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Bartender
Virgin Hotels - Chicago, IL, United States
Barfebrero 2015 - noviembre 2016 · 1 año y 10 meses· Member of the opening team at the first Virgin Hotel in the world · Well-versed in brand loyalty and community within a hotel work setting · Starting position: server · Final position: bartender/barista · Well rounded in opening/closing duties of three different food and beverage outlets within the hotel; coffee shop, diner, rooftop nightclub · Able and trusted to help out in different outlets throughout the hotel when needed · Communicated a great deal with every department in the hotel on a daily basis · Always aware and knowledgeable of promotions, events, VIPs in-house
Estudios
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Roosevelt University - Chicago, IL, United States
agosto 2014 - diciembre 2017
Idiomas
3 idiomas
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Inglés
Nativo o fluido
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Español
Competencia básica limitada
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Italiano
Nociones
Información personal
Nacionalidades
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Americano
Fecha de nacimiento
May 07th 1993
Permiso de conducir
Sí
Aptitudes
13 aptitudes
- Always eager to learn
- Confident
- Fast Learner
- Flexible and patient
- Goal oriented
- Great communicator
- Guest-focused
- Highly adaptable
- Highly dependable
- Highly professional
- Honest, punctual,
- Inquisitive
- Keen eye for detail
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