Únete a Hosco y visualiza el perfil completo de Ricardo, ¡es gratuito!
Como miembro de Hosco, podrás:
- Hacerte visible a miles de empresas del sector de la hostelería y el turismo'
- Unirte a una comunidad de 180'000+ estudiantes y profesionales
- Obtener más información cada semana con nuevos artículos y vídeos en Hosco.plus
Sobre mí
Experienced Hospitality Professional with a demonstrated history working in the leisure, travel and tourism industry. Self-motivated team player with strong administrative and managerial skills.
Experiencia
9 años y 3 meses
-
OCEAN Lead Navigator
Princess Cruises - Santa Clara, CA, United States
Recepciónjulio 2018 - Ahora · 5 años y 9 mesesResponsible for the guest service area of OCEAN Vacations, the new Carnival Corporation project for Princess Cruises. Dissemination and introduction of the project through presentations with audiovisual support. Handling enquiries and suggestions. Induction and training to crew members.
-
Evening Duty Agent
Princess Cruises - Santa Clara, CA, United States
Atención al clientemayo 2018 - julio 2018 · 3 mesesManager on duty at the Guest Services Desk (from 7pm to 11pm). Supervision of Customer Services Agents and follow-up to Focus Files and special requests from guests.
-
Junior Hotel Controller
Princess Cruises - Santa Clarita, CA, United States
Finanzas y contabilidadagosto 2017 - mayo 2018 · 10 mesesConducting audits of Bars, Restaurants and Revenue Departments. Analysis and control of inventories. Registration and supervision of variations, adjustments and transfers of inputs. Preparation of financial reports.
-
Concierge
Princess Cruises - Santa Clarita, CA, United States
Conserjeabril 2017 - agosto 2017 · 5 mesesDelighting Suites and VIP guests with consistently excellent service and prompt service recovery while maintaining financial accuracy. Going the 'extra mile' in fulfilling every single need and request from our most valued guests.
-
Customer Services Agent
Princess Cruises - Santa Clara, CA, United States
Atención al clienteenero 2017 - abril 2017 · 4 mesesDirect attention to guests, offering financial, migratory and general-purpose solutions to achieve excellence in on-board service. Prompt service recovery while maintaining financial accuracy.
-
Hotel Clerk
Princess Cruises - Santa Clara, CA, United States
Recepciónfebrero 2016 - enero 2017 · 1 añoProvision of clerical and administrative support to the Hotel General Manager. Assistance in all the Hotel operations involving crowd control such as Disembarkation & Embarkation process, Tour Dispatches and Immigration procedures.
-
Night Auditor
La Cour des Augustins - Geneva, Switzerland
Recepciónmayo 2013 - diciembre 2013 · 8 mesesControl of payments and electronic invoicing. Monitoring of gross accounts. Financial closure of the system. Preparation of financial reports. Basic Reception tasks: Check Ins / Check Outs, reservations, customer service, complaint handling and concierge tasks.
-
Rooms Division Trainee
Fairmont Hotels & Resorts - Playa del Carmen, Mexico
Responsable del departamento de habitacionesagosto 2010 - diciembre 2010 · 5 mesesCreation and adjustment of manuals of procedures, standards, safety practices and induction to the company. Assistant at the operative areas of the department. Assistant at the control of inventories of warehouses.
Estudios
-
Graduate in Strategic Management of Human Resources
ITESM - Guadalajara, Mexico
enero 2014 - septiembre 2014 -
Bachelor of Arts in Hospitality Services with Sustainable Development in Tourism
Glion Institute of Higher Education - Glion-sur-Montreux, Switzerland
julio 2012 - junio 2013 -
International Bachelor in Tourism Business Administration
Universidad del Valle de Mexico - Mexico City, Mexico
julio 2009 - junio 2012
Idiomas
3 idiomas
-
Inglés
Nativo o fluido
-
Español
Nativo o fluido
-
Francés
Competencia básica profesional
Información personal
Nacionalidades
-
Mexicano
Fecha de nacimiento
June 12th 1990
Permiso de conducir
Sí
No hemos encontrado ninguna información nueva en tu CV para añadirla a tu perfil. Te aconsejamos que añadas manualmente nueva información o que pruebes un CV diferente.
Hemos añadido la siguiente información a tu perfil:
- Ubicación actual
- Resumen de tu perfil
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Idioma
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Idiomas
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educación
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educación
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiencia profesional
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiencias profesionales
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nacionalidad
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nacionalidades
- Fecha de nacimiento
- Permiso de conducir
- Número de teléfono
¡Echa un vistazo a tu perfil actualizado!
No hemos podido actualizar tu perfil.
No hemos podido actualizar tu perfil. Sin embargo, tu CV se ha guardado.
Se produjo un error al subir tu CV.
¿Aún quieres completar tu perfil? Te recomendamos que cargues un archivo .doc o un CV diferente.