Svetlana Akopova

Svetlana Akopova

Sales Executive en Emirates Pallet Factory
Vive en Dubai, United Arab Emirates

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Sobre mí

A strong communicator and leader with “Can do” attitude who is able to successfully implement standard procedures. With the ability to quickly orient in the different situations and independently find solutions, with superior interpersonal talents. I am prepared to significantly contribute to your company’s goals.
My Background includes more than 12 years of experience in Customer Service and Sales | Marketing with maximizing productivity in various sales support roles. I am prepared to significantly contribute to your company’s goals applying modern digital technologies.

Experiencia

10 años y 4 meses

  • Sales Executive

    Emirates Pallet Factory - Dubai, United Arab Emirates

    Ventas
    diciembre 2020 - abril 2021 · 5 meses

  • Sales Coordinator (Pre-opening)

    Paramount Hotel Dubai & Paramount Hotel Midtown - Business Bay, Dubai, United Arab Emirates

    Ventas
    mayo 2019 - septiembre 2020 · 1 año y 5 meses

  • Concierge

    Wyndham Dubai Marina - Dubai, United Arab Emirates

    Conserje
    enero 2017 - abril 2019 · 2 años y 4 meses

    - Extensive front desk and guest management experience - Excellent ability to anticipate and respond to individual guest needs and preferences (Transport / Booking tickets / Excursions / Events / Shopping / Sightseeing, VIP services) - Work with suppliers of goods and services, as well as stores & restaurants, thereby providing and satisfying any guest request - Superior customer service, interpersonal, conflict resolution and oral communication skills - Interaction with other departments and tracking the execution of guest requests - Tactful communication with high-end Guests, Department Heads and any other employees to resolve problems and negotiate resolutions - Work in a fast paced, stressful work environment

  • Office manager / Executive secretary

    GC 'TAN' - Moscow, Russia

    Asistente de dirección
    agosto 2013 - noviembre 2016 · 3 años y 4 meses

    - Screen and direct phone calls and distribute correspondence - Documents preparation: copying, filing and general administrative support. Assisted with other duties as requested. - Maintain confidentiality of proprietary information, and protect company assets - Make travel arrangements when needed for team, including but not limited to fight bookings, hotels, transportation, visa applications and processing, book meetings and appointments - Arranged and coordinated meetings as requested and ensure timely booking of meeting rooms to guarantee no overlap in bookings - Office support (organization of damage repairing, order of office supplies, copies/scans making, events organization) and disposal of internal budget of the company

  • Senior Sales Executive

    LLC “Bronnitskiy jewelry” chain jewelry shop - Moscow, Russia

    Ventas
    octubre 2010 - julio 2013 · 2 años y 10 meses

    - Assisting and serving customers with highest standards of customer service and achievement of maximum sales. - Work effectively in a team environment. - Inventory, merchandising, shop coordination - Work in the cash counter: Care about cash counter (opening the cash, be sure that cash counter is clean, purchasing, currencies, exchange and refund, transfers between stores, handing over, closing procedures).

Estudios

  • bachelor

    Technological UniveFood and Light Industry - Bukhara, Uzbekistan

    septiembre 1998 - junio 2002

Idiomas

2 idiomas

  • Ruso

    Nativo o fluido

  • Inglés

    Competencia profesional completa

Información personal

Nacionalidades

  • Ruso

Fecha de nacimiento

January 05th 1982

Permiso de conducir

Aptitudes

8 aptitudes

  • computers
  • contracts
  • Food microbiology
  • Good in microsoft
  • hotel sales
  • Office manager
  • Time managment
  • Use opera

Información adicional

1 información compartida

Contactos
Sabine Eckhardt
Quality Manager and Operations Leader at St. Regis Hotels and Resorts
Sirjana Rana
Kids Club Team Leader at Park Hyatt Hotel Dubai
Hamza Khan
Cluster Reservation Agent at Rose Hospitality Dubai
Ver 23 contactos
Siguiendo
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McLean, VA, United States
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