Tsholofelo Mnguni

Tsholofelo Mnguni

Food and Beverage Trainee en Country Club of Florida
Vive en Johannesburg, South Africa

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Sobre mí

I am a positive, orderly, hardworking and methodical individual. My attention to detail and eagerness to ensure a job diligently done will make me an asset to your organisation. I strive to continually grow, find ways to improve guest service and to develop others in the hospitality sector.

Experiencia

2 años y 6 meses

  • Food and Beverage Trainee

    Country Club of Florida - Boynton Beach, FL, United States

    Alimentos & Bebidas servicio
    diciembre 2017 - mayo 2018 · 6 meses

    Tasks/Responsibilities : ◆ Correctly and efficiently serving food and beverages to members ◆ Performing wine service for members ◆ Welcoming members into the clubhouse ensuring to addressing members by name ◆ Fulfilling guest requests and anticipating guest needs ◆ Attending pre-shift meetings and providing suggestions and improvements ◆ Taking guest and members orders ◆ Using P.O.S to enter guest orders ◆ Closing checks an the end of shift ◆ Learnt to perform management end of shift reports

  • Food and Beverage Trainee

    Kiawah Island Golf Resort - Kiawah Island, SC, United States

    Alimentos & Bebidas servicio
    mayo 2017 - diciembre 2017 · 8 meses

    Tasks/Responsibilities : ◆ Attending briefing before shifts ◆ Prepare and execute events for large and small groups ◆ Learning supervisor checklist requirements before and after events ◆ Serving food and beverages to guests using different service method such as synchronized, table and buffet service ◆ Performing table side wine service before guests ◆ Rotating through casual dining, banqueting and fine dining areas throughout the Resort ◆ Take guest orders and noting important requirements ◆ Engaging with guests in casual and personable conversation through ordering process ◆ Put orders into the P.O.S system ◆ Liaise with kitchen with regards to guest orders, requests or important information

  • Assistant Catering Manager

    Fedics Food Services - Johannesburg, South Africa

    Evento
    julio 2014 - abril 2015 · 10 meses

    Tasks/Responsibilities :  Assist the Catering Manager with daily duties as required  Handle petty cash to assist cashiers with change, for daily banking and for cash purchases  Prepare daily cash floats for cashiers and issue to cashiers for the work day  Prepare Meal Costing for each meal for the planned weekly menu  Prepare, analyse and investigate meal tie-backs daily  Ensure that the correct menus are displayed for the breakfast and lunch period  Supervise lunch period ensuring that all is in order for service and during service  Log maintenance calls for faults in the kitchen and dining area ensuring that these are quickly and swiftly attended to  Handle customer complaints by listening to the complaint and acting accordingly  Receiving and scheduling functions from clients and liaising with the relevant parties to ensure that they are successfully carried out  Management of resale store; ensuring stock levels are maintained by ordering and receiving stock.

  • Trainee

    Holiday Inn Sandton - Johannesburg, South Africa

    Recepción
    julio 2013 - octubre 2013 · 4 meses

    Tasks/Responsibilities :  Check-in and check-out of guests using Opera reservation system  Making individual and group telephonic or email reservations  Handling the switchboard, transferring calls to relevant room or department  Front office supervision; ensuring the smooth running of front office operations  Ensuring that IHG members are welcomed with various complimentary amenities  Ensuring a smooth and swift check-in for these members  Organising tours and transfers for guests  Conferencing coordination; booking conference venues for guests and liaising with the relevant parties to ensure that they are carried out as per the guest’s requests  Carry out site inspections of the conference venues and/or rooms for potential guests

  • Trainee

    Hilton Sandton Hotel - Johannesburg, South Africa

    Limpieza
    febrero 2013 - abril 2013 · 3 meses

    Tasks/Responsibilities :  Thorough cleaning and maintenance of guest rooms and public areas  Storing received linen in a neat and accurate manner  Issuing linen to housekeeping attendants as per the company standard (linen exchange) while ensuring linen control standards are maintained  Washing and ironing of guest laundry as per the requirements  Room allocation for the housekeeping attendants and coordination  Fulfilling guest requests and handling guest complaints  Housekeeping supervision; ensuring the cleanliness, hygiene and appearance standards of the rooms are maintained  Liaising with the relevant parties regarding room status once rooms have been checked

Estudios

Idiomas

2 idiomas

  • Inglés

    Competencia profesional completa

  • Zulu

    Competencia básica limitada

Información personal

Nacionalidades

  • Sudafricano

Fecha de nacimiento

March 25th 1993

Permiso de conducir

Aptitudes

7 aptitudes

  • Driving License
  • Inteli Management Console
  • Menutec
  • Microsoft Outlook
  • Micros PMS
  • Northstar
  • Opera Reservation system

Información adicional

1 información compartida

  • Other skills

    Other skills

Contactos
Sicelo Sibeko
Cook III en The Broadmoor
Siguiendo
Iberostar Group
Iberostar Group
Palma, Spain
ACCOR
ACCOR
Issy-les-Moulineaux, France
METRO/Makro Wholesale
METRO/Makro Wholesale
Düsseldorf, Germany
Otros miembros
Coovashan Pillay
Johannesburg, South Africa
Kevin Khesa
Johannesburg, South Africa
Muhammad Taahir Isaacs
Johannesburg, South Africa
Merrylyn Nyoni
Johannesburg, South Africa
Thando Mononyane
Midrand, South Africa
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