Valentina Villa

Valentina Villa

BAr supervisor en Majestic Hotel Group
Vive en Barcelona, Spain

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Sobre mí

Since very young I had the opportunity to travel extensively the world. I have been exploring and living in Europe, the United States of America, the South East & Central Asia and lately, I took the chance to explore South and Central America as well.
Throughout those travels I had the chance to meet scores of people and interact with different communities.
I grow my communication knowledge developing an high emotional intelligence through the ability of communicate effectively in Italian, Spanish, English and French.
In my professional life I offer tact and diplomacy, energy and enthusiasm that comes from my Passion for Life. I love to provide a customer service with above-avarge social and interpersonal relation. I have a passion for People, this is the reason why I love my job field and the positions I had to lead teams.
Being a sportive person always helped me building my endurance and keeping a good healthy balance in my professional life.
I believe In Service and Product Quality as the ingredients to provoque an "Experience".

Experiencia

14 años y 1 mes

  • INTERNATIONAL SALES ACCOUNT MANAGER

    Areas France - Barcelona, Spain

    Gestión de cuentas
    enero 2019 - Ahora · 5 años y 3 meses

  • Restaurant and Bars Manager

    W Barcelona - Barcelona, Spain

    Restauración-Dirección
    marzo 2018 - Ahora · 6 años y 2 meses

  • BAr supervisor

    Majestic Hotel Group - Barcelona, Spain

    Bar
    junio 2016 - Ahora · 7 años y 10 meses

    -manage together with the bar manager the bars area of the hotel and the teams -generate innovative operational ideas -supervision of service shifts -implementation of LQA service standards with the teams -supervise customers satisfaction -daily feedback with the team and each trainee -contribute to cost control -assignment of daily / weekly cleaning of the bars areas -cash controls / cash closing reports -follow the development of environmental responsibilities with the team -problem solving

  • Bar Supervisor/ MANAGEMENT

    Brunetti - Springvale, Australia

    Bar
    febrero 2015 - agosto 2015 · 7 meses

    Following daily operations and the supervision of the final product as well as the teamwork efficiency and the organization of the bar. Build a new branch of the company in close relationship with CEO: BRUNETTI SPRITZ POINT In charge of Planning Leadership Communication Quality control Visual merchandising Recruitment Training staff Planning work schedules for individuals and teams Ordering stocks

  • Bar and Restaurant Staff

    Grossi Florentino - Melbourne, Australia

    Bar
    agosto 2014 - febrero 2015 · 7 meses

    Operating high standards fine dining service, Providing an outstanding service, Managing cocktails preparation, Professional barista, Floor attendant. 2 Chef Hats in 'The Age Good Food Guide': Sophisticated private function rooms Outstanding and dynamic wine cellar Great aesthetic and sensory elements to enhance the culinary experience Representation of a tradition of Italian timeless style (Renaissance era) Top quality ingredients creating traditionally decadent dishes.

  • Co Owner/ Restaurant Manger

    VESPACAFE - Lecco, Italy

    Dirección
    mayo 2005 - junio 2010 · 5 años y 2 meses

    Continuous Performance Improvement Cost Containment Sales Customer Loyalty Management Team Building Team Management Product Line Development Cost Containment Social Media Marketing Event Management Organise marketing activities Dealing with contractors and suppliers Ensuring compliance with licensing laws, health and safety and other statutory regulations

Estudios

  • Course

    Universitá Bocconi - Milan, Italy

    enero 2018 - junio 2018

    Management of Fashion and Luxury Companies

  • Diploma IV

    Southern cross Education Institute-Melbourne - Melbourne, Australia

    noviembre 2014 - noviembre 2015

  • Erasmus Program - Buchelor Degree

    Universidad Europea de Madrid - Madrid, Spain

    junio 2011 - junio 2012

    Public Relation/ advertising/ Applied communication/ New media

  • Buchelor Degree

    UNIBG MIlano/Bergamo - Bergamo, Italy

    octubre 2008 - noviembre 2012

    Communication Sciences/ new Media advertise

Idiomas

5 idiomas

  • Italiano

    Nativo o fluido

  • Español

    Nativo o fluido

  • Inglés

    Competencia profesional completa

  • Francés

    Competencia básica profesional

  • Catalán

    Competencia básica limitada

Información personal

Nacionalidades

  • Italiano

Fecha de nacimiento

February 02nd 1982

Aptitudes

10 aptitudes

  • Always willing to helpout
  • Energetic and smiling
  • Fast Learner
  • Friendly and positive
  • Good communication
  • high emotional intelligence
  • Managing a team
  • Solving problems
  • Stong team work
  • Willing to learn
Contactos
Krisantus Sutrisno
People and Culture Coordinator en Four Seasons Hotels and Resorts
Rajmilan Poudel
Hosco Partner Ambassador en hosco Ambassador Program
Siguiendo
Disneyland Paris
Disneyland Paris
Marne-la-Vallée, France
Derby Hotels Collection Nobu Hotel Barcelona
Nobu Hotel Barcelona
Barcelona, Spain
Otros miembros
Meixinle Liu
Barcelona, Spain
Alicia Fleuriet
Barcelona, Spain
Sergi Mora Goded
Barcelona, Spain
Corrado Finocchiaro
Barcelona, Spain
Ricard Monrabà
Barcelona, Spain
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