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Descripción de empleo

Our Night Concierges are the gems of our hotel! Entrusted with managing all resident guests requirements from their arrival to their departure.
As a Night Concierge, you will be responsible for creating a truly personalised  experience  for  every guest, offering  anticipatory  and skilled service true effective guest researching and by managing the aspects of the night procedures.


A day in the life of our Night Concierge demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Hosts accomplish would be lengthy but the list below is essential to know.
To continually monitor and improve upon the  service standards of the Night Reception Team, including the pre-arrival guest researching, conducting and instructing housekeeping regarding turndown, replenishing mini bars, ensuring amenities are delivered correctly and making sure the public areas such as the pantries and the back office are clean and tidy.

Whilst responding to the Night Manager at the Dorchester, act as duty manager for both 45 Park Lane and Mayfair Park Residences at night

To actively develop our Concierge knowledge and skills.


Tipo de empleo
A tiempo completo
Mayfair, London, United Kingdom
Fecha de incorporación
Lo antes posible
Duración del contrato

45 Park Lane - Dorchester Collection

Dorchester Collection’s 45 Park Lane in exclusive Mayfair, London opened in September 2011 with Wolfgang Puck’s first venture in Europe, CUT at 45 Park Lane. Throughout the hotel, luxurious and contemporary interiors by New York based designer, Thierry Despont, provide a club-like feel. The chic hotel will offers London’s in-crowd and the most seasoned of jetsetters a smart but discreet hotel from which to enjoy London. Each of the spacious 45 rooms and suites offer views of Hyde Park, as does a spectacular Penthouse Suite featuring a spacious balcony with panoramic views over Hyde Park and Mayfair. A striking central staircase leads to the first floor featuring Bar 45, a library and a private media room.