Empfangsmitarbeiter (M/W/D) Vollzeit
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Empfangsmitarbeiter (M/W/D) Vollzeit

Accor HQ

Publicada

Cerrada

Empfangsmitarbeiter (M/W/D) Vollzeit

Sobre el trabajo

Job Description

We are looking to recruit a Day and Night Multi Skilled Team Member to join our Front Office Team. You should possess excellent communication skills, with a good command of spoken German. The role will involve welcoming our guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You will have a friendly and polite manner and you will be expected to care for all our customers in a helpful, professional and efficient way.



  • Ensure bookings are taken in a timely, accurate and professional manner;
  • Manage all guest queries in a professional and courteous manner;
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling;
  • Ensure all banking and cash handling procedures are followed;
  • Ensure guests are looked after when they enter the hotel;
  • Works with other departments on a regular basis to ensure guest satisfaction;
  • Is knowledgeable about all areas of the hotel;
  • Working environment kept clean, tidy and safe at all times in line with Health and Safety legislation;
  • Other duties as assigned.

As a Receptionist, you will work shifts, any 5 days out of 7. Applicants must be able to work both individually and in a team.




Work Experience
  • Previous experience working within a Reception environment preferred;
  • Service focused personality is essential; experience is an asset;
  • Skills and Knowledge;
  • Strong Communication skills (verbal, listening, writing);
  • Innovative;
  • Pro-active and reliable;
  • Able to work alone and within a team


Benefits
  • Discount card to be used in Accor hotels worldwide (Heartist Card);
  • Meals while on duty;
  • Career growth;
  • Employee Advisory Service.


Cerrada

Empfangsmitarbeiter (M/W/D) Vollzeit

Munich, Alemania

A tiempo completo, Indefinido

Fecha de inicio:Lo antes posible

Fecha limite de comienzo:

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