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Housekeeping Order Taker
Sobre el trabajo
Job Title
Housekeeping Order Taker
As a Housekeeping Order Taker you are responsible for all communication between the Housekeeping department and other department whereby your role will include key responsibilities such as:
- Handle the safekeeping, recording, collection of all keys and pagers held in the Housekeeping Office to ensure a safe and secure work environment
- Answer the telephone according to Rotana standards and record incoming requests and messages in order to communicate this information to concerned in a timely fashion
- Receive Lost and Found items and record and store them as per standard. Handle the claiming and clearing of any Lost and Found items
- Update and print Opera system for the room discrepancy report by morning at 10:30hrs, afternoon at 16:30hrs and evening at 20:00hrs. Ensure to submit a copy to Accounts and Reception.
- Prepare attendance sheet for payroll before 25th of the month and submit to Accounts Department
- Control cleanliness and tidiness of the Housekeeping Office and file Housekeeping records and reports as per Housekeeping guidelines
- Communicate effectively and clearly any requests or maintenance to related departments to ensure smooth Housekeeping operation
- Handle ‘DND’ rooms. Ensure to call the Guest by 15:00hrs and ask for service. Handle babysitting requests as per Rotana standards
- Check office supplies, stock level of all Housekeeping forms and First Aid box items and orders if necessary to ensure a smooth operation
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
- Departamento: Limpieza
Cerrada
Housekeeping Order Taker
A tiempo completo, Indefinido
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