Spa Reception Supervisor

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

First impressions are everything! As a Spa Reception Supervisor, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in treatment selection and knowledge of the spa will ensure our guests have a lasting memory of their visit. 

The responsibilities of this position include but are not limited to:

• Supervision of receptions (hiring, procedures, accounting...)
• Provide spa tours, when needed.
• To attend promotional functions as appropriate
• Handle special assignments.
• Co‑ordinate sales activities when needed.
• Maintain accurate records as required.
• Work with the Spa Director in the formulation of plans for projects and other areas.
• Assist in the administration and implementation of staff training in all aspects of the Spa's operations i.e., Business telephone usage, Guest relations, Spa services (massage, loofah, facial, etc.), Retail sales...

Qualifications

• A University or college degree in a related field 
• A Russian language speaker with excellent command of English 
• Well experienced, experience in the Spa industry an asset 
• Interpersonal skills and team management skills
• Excellent communication skills

Additional Information

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company, our ambition is to attract, recruit and promote diverse talent.