Receptionist
Sobre el trabajo
You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties: you and your team members are the aparto’s super-skilled hosts and responsible for the entire aparto guest experience.
Main duties
• General reception and administration duties
• Make sure Health & Safety requirements are meet on site
• Answering incoming calls and following-up potential sales
• Undertaking viewings of the show flat
• Assisting in writing reports and analysis data
• Liaising with head office to confirm number of viewings and bookings
• Forwarding application forms to interested students
• Providing potential students with useful information on the local area
• Daily update of the site Social Medias (Face book- Twitter- Instagram)
• Able to create, organize and manage events on site during the academic year
- RAL/GAP: 23.000€/gross/year (surcharges for Sundays and work holiday excluded)
- Internal gym
- Departamento: Recepción
Sobre ti
• Able to work in shift
• Knowledgeable of issues affecting students
• Able to work on own initiative or as part of a team
• Self-motivated with good communication skills
• Customer-focused and computer literate
• Knowledgeable of issues affecting students and able to communicate with young guests
• Good sales skills
• Sensitive to and understand students’needs
• Able to organise and meet deadlines and targets
• Good knowledge in using social medias
• Outgoing with a good sense of humour and the ability to apply common sense
Desirable
Previous hospitality / student housing experience in Italy
- Idiomas requeridos: Inglés e Italiano.
La empresa
We are local, vibrant, globally connected campuses that enable the unstoppable and emerging talent community to discover their possibilities. aparto is the place where students are supported, encouraged and welcomed. Here students will find lifelong friends, live experiences that will shape the rest of their life. From the minute students arrive, aparto is a source, a base, a home and a friend! aparto is an award winning student housing brand powered by Hines, one of the most important Real Estate player in the world. In line with aparto’s brand values, we create a memorable experience program through our energetic and lively residence team: we listen to what students need to know and improve and then we create events to deliver the best moments and talks. For all these reason, human resources are very important in order to deliver a tailored event program based on regular and extra activities that takes into consideration the residents attitudes and interests, with a strong focus on ESG and sustainability that promote socialization.
