Room Attendant / Evening Room Attendant
Sobre el trabajo
A fantastic opportunity has arisen as Room Attendant or Evening Room Attendant to join the Baglioni Hotel London on a full-time basis. We are looking for a passionate individual to cater, deliver and exceed our guests’ needs and expectations. The ideal candidate will provide the highest levels of personalised five-star customer service and standards.
Reporting into the Butler Services and the Executive Housekeeper, the responsibilities include, but not limited to, the following tasks and performances:
- Cleaning of hotel rooms for arrivals, departures, turndown and general servicing, as well as cleaning of public areas and hotel back of house areas;
- Clean the guest bedrooms and bathrooms to the highest standards of cleanliness, in accordance with LQA and Baglioni Operating standards;
- Clean all rooms, fittings and furniture with caution avoiding breakages or damages;
- Ensure work area is maintained in a clean and efficient manner;
- Change and replenish bed linen, towels and guest amenities in line with company guidelines;
- Undertake regular deep cleaning tasks as and when required;
- Ensure all guests are being treated in an efficient, courteous and professional manner, and in accordance with all Baglioni standards;
- Identify and pass on to the Supervisors on duty any potential problems and/or VIP requests;
- Ensure guest privacy and security and makes sure that confidential information and guest details is not disclosed;
- Carry out lost property procedures;
- Ensure to be fully conversant with all the cleaning products to be used on a daily basis;
- Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture.
The successful candidate will:
- Have previous experience in a similar role.
- Have previous experience in a similar type of luxury environment.
- Be a real Team Player.
- Drive to succeed and have the ambition to grow.
- Have a strong work ethic.
- Have good communication skills.
- Have a proactive approach.
- Have a good level of English.
The Package
- Complimentary meals on duty
- Friends & Family rates in our sister properties at Baglioni Hotels & Resorts
- Staff discounts in Food & Beverage and Spa services in Baglioni Hotel London
- Training and development opportunities
- Simply Health Cash Plan
- Perkbox and Employee Assistance Programme (EAP)
- Loyalty Scheme Bonus
- Staff parties and social activities
The company does not offer accommodation, and you must have the right to work in UK in order to be considered for the role.
If you feel you have the experience, knowledge and commitment required to fill the position of Evening Room Attendant, please send your full CV in application.
In line with the requirements of The Asylum And Immigration Act 1996, all applicants must be eligible to live and work in the UK. You will be asked to provide documented evidence of eligibility as part of our recruitment process.
Baglioni (UK) Limited is an equal opportunity employer and we believe in hiring a diverse workforce.
- Departamento: Limpieza
Sobre ti
- Idioma requerido: Inglés.
La empresa
Our Group was created in 1974, when Roberto Polito built his first establishment in Punta Ala, Tuscany (Hotel Cala del Porto), working with his wife Lisa to develop a unique concept of hospitality in terms of life experience: a journey in the Italian style through its culture and various traditions.
With this in mind, we developed a Collection which currently counts 8 exclusive hotels and 1 resort mainly located in period buildings in the historical centres of Europe’s major cities of art. There are five hotels in Italy, two in France and one in the heart of London, a hotel inaugurated in March 2004, marking a significant turning point in the design concept for our Collection.
Today, our great adventure is beginning afresh courtesy of the family’s younger generation, Luca Magni and Guido Polito, the Group’s CEO, who are guiding the company towards new international projects.
One of the most significant examples of the new management is the idea behind the Baglioni Hotel in London, with its innovative style that has reinvigorated the image of the brand thanks to a close attention to detail, the careful selection of materials, and a constant balance between tradition and modernity, in the search for a less formal and more subtle vision of elegance and hospitality. This new concept of contemporary luxury is aimed at an increasingly demanding public that is attentive to new trends, such as our most exclusive suite – Roman Penthouse – a 590 sqm apartment with the best panoramic view of the Eternal City.
