Public Area Attendant
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Public Area Attendant

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Job Brief

The Island Host is responsible for the cleaning and maintenance of Public Areas accessed by guests and employees (Stores, lobby, offices, corridors, changing rooms etc.) 



 DUTIES AND RESPONSIBILITIES:

Responsibilities and duties for this position shall include but be unlimited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.

·         Apply the standards of excellence in customer service.

-       Remove all trash traces and refill amenities (soap, gel etc.) and clean linen (towels.)

-       Clean floors: vacuum, sweep, dust mop, wash, strip, wax, buff, shampoo carpets.

-       Wash windows, walls, chalkboards, and rubbish bins.

-       Dust furniture, fixtures, and woodwork.

-       Collect and empty trash receptacles and pick up litter in and around buildings.

-       Clean, sanitize and toilets / bathrooms; change and clean shower curtains.

-       Carry out a specialized custodial/maintenance function, such as refinishing floors, project cleaning and the like.

·         Provide customer service as per the standards of  the Constance Hotels Experience Group.

·         Deal with all guest queries and complaints swiftly and efficiently.

·         Check all electrical appliances (Lamps, hand dryers, telephone, mini-bar, TV, air-con, safe etc) in the public areas.

·         Check all other technical aspects such as door lock, black out, shower, hot-cold water, WC flush, blinds, curtains etc.

·         Manage stock of pantry and trolleys.

·         Adhere to the dress, appearance and conduct codes established by the hotel.

·         Maintain that Health and Safety practices are followed at all times.

-       Avoid hazardous habits

-       Use the correct materials and equipment (E.g. sprayers)

    Report anything that may be considered a Health & Safety hazard.

·         Report all accidents, however minor.

·         Report anything or anyone suspicious to the Duty Manager immediately.

·         Signing in and out for keys (cards).

·         Perform any other duties as assigned by Management.

La empresa

Constance Hotels and Resorts is the pioneer of luxury hospitality in the Indian Ocean, providing exclusive experiences to our guests through passionate employees and tailor-made services. We share our idea of luxury through our art of living: experience the finest moments in life in settings of pure beauty, without ostentation.
Our passion is driven by turning guests’ dreams into unique emotional experiences, exceeding their expectations.

We are a high-performing family, dedicated and determined to excel ourselves in our services.
Our passion has made us the leaders of luxury hospitality in the Indian Ocean and beyond.
Proud winner of a multitude of prestigious awards and accolades, at Constance Hotels and Resorts we believe in team work, innovation, creativity and excellence without forgetting our multi-cultural heritage.
Be part of our excellence, be part of Constance Family.

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Cerrada

Public Area Attendant

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A tiempo completo, Indefinido

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