Wellness Coordinator
Wellness Coordinator

Four Seasons


Wellness Coordinator

Sobre el trabajo

Major Responsibilities

General 1.
  • Provide safe, supportive spaces to explore clients’ goals and intentions2.Develop nutritional / fitness classes and provide some exercises regime for different guest 'needs either private or group.
  • Be dynamic
  • Perform fitness classes indoor or outdoor which can be chargeable and complimentary.
  • Available for private or group classes.
  • Assess body evaluations; BMI, fat percentage, mass percentage, and administer questionnaires
  • Conduct wellness assessments for diverse populations including; BMI, strength and cardiovascular fitness.
  • Takes ownership on managing the fitness area, to ensure that it is immaculately clean and organize, all machines are functioning, enhance guests experience in the gym and outdoor that can be by the beach, Foumba, Spa cabana or any other area around the resorts that can be potential to utilize for fitness classes. In-depth monitoring any fitness gym movements.
  • Provide a trendy fitness technology to even elevate guests’ fitness journey.
  • Create a fitness program in collaboration with nutrition and spa treatments.
  • Produce PowerPoint presentations to aide in Spa team fitness knowledge.
  • Deliver PowerPoint presentations sharing health and wellness information with diverse audiences.
  • Meet with guest individually or in group settings to discuss and set achievable short-and long-term goals regarding their fitness/health levels
  • .Empower guests to take their health into their own hands
  • Assist guests to understand their motivations and create behavior change
  • Support guests in developing sustainable meals, exercise, or other wellness plans tailored to their goals
  • Encourage mindfulness in all aspects of their guests 'lives
  • Work with guests to determine their problem areas, identify obstacles, and create a plan to achieve their health and wellness goals
  • Keep guests motivated and on-track to overcome challenges (especially long stay guest or follow up)
  • Be mindful of health issues or prior injuries when developing plans
  • Work closely with the Spa management for planning, organizing, creating Wellness/Fitness ideas.
  • Assists the Department Head in motivating and developing a skilled team, leads by example and instills a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programmes
  • Ensures the department is kept in an organized manner in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between all departments
  • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
  • Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals
  • Achieve fitness classes revenue
  • Departmental -Spa & Health Club1.
  • Effectively integrate the Fitness and Spa with the Hotel operations wherever possible and in accordance with the direction of Spa trends
  • Assist the Spa Management and the Director of PR in promoting the fitness classes and programs
  • Interact with guests, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner
  • Introduce new and innovative fitness classes and technology in order to continually enhance and develop the fitness activities
  • Assist in any area of the spa as may be required due to operational needs.
  • Specific Responsibilities and TasksGeneral
  • Maintains an organized administration of departmental and personnel records, including rostering and leave planning
  • Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook
  • Conducts monthly Fitness presentation to the team
  • Assists employees in crunch time and when Fitness gym is not busy or not utilized; Walks the talk
  • Proposes personal goals and objectives based on self-analysis of strengths and weaknesses; achieves agreed goals
  • Exercises effective glitch resolution skills
  • Monitors complimentary beverages and ensure that all is ordered via requisition.
  • Monthly inventory for fitness accessories and loan items
  • Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply and takes appropriate action
  • Oversee daily guest reservations, using yield management to maximize departmental profitability
  • Performs daily walkthroughs of the Fitness gym and potential areas for fitness classes to ensure seamless operation and optimal guest experience
  • Promotes and ensures a safe working environment
  • Performs any additional duties as assigned
  • Departmental–Fitness Gym
  • Responsible for the fitness gym administration of goods, requisitions, inventories, storage and cost-effective usage of all department related materials and assets, according to standards to ensure smooth operation.
  • Oversee the cleanliness of all areas in the Fitness Gym and coordinate special requirements with Housekeeping, Laundry, and Engineering
  • Must be able to utilize all computer systems relevant to the departments
  • .Make recommendations regarding the annual operating budget, capital investment budget, operating planning and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data
  • Be cross-trained in all functions of the spa and assist in times of need
  • Perform other tasks or projects as assigned by hotel management and staff.

Reports to : Assistant Spa Manager

Appropriate Manual/Policy & Procedure

Blank copy of Annual Management Development Review (MDR) for reference 1 -
  • Four Seasons Service Culture Standards
  • Four Seasons Core Standards
  • Problem Resolution
  • Spa Reservations
  • Spa ReceptionSpa / Fitness Reception
  • Spa Treatments
  • Spa Nail Treatment
  • Spa Boutique & Relaxation Areas
  • Yoga & Meditation Studio
  • Compliance PoliciesConfidential,
  • Privacy and Proprietary Data Statement
  • Our Policy against Harassment
  • Electronic Systems Policy
  • Management Code of Conduct

Wellness Coordinator


A tiempo completo, Indefinido

Fecha de inicio:Lo antes posible

Fecha limite de comienzo:

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