Commercial Enterprise Manager - New York Hilton Midtown
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Commercial Enterprise Manager - New York Hilton Midtown

Hilton

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Commercial Enterprise Manager - New York Hilton Midtown

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The New York Hilton Midtown is hiring a Commercial Enterprise Manager. Come join our Team in the heart of Midtown Manhattan!  The Commercial Enterprise Manager will be responsible for administrative and executive functions of the operating departments and Executive Team.  This person will be highly organized with excellent communication skills and experienced in supporting a Hotel General Manager.  The ideal candidate must have keen attention to details and the ability to handle multiple tasks in a fast-paced environment.  Experience in hotel sales and/or catering would be a great asset.  One year minimum of mid to large scale hotel operation experience is necessary.  This is a great opportunity for a person wishing to springboard their career in Hotel Sales and Catering.

What will I be doing?

You will be responsible for performing the following tasks to the highest standards:

  • Assist in answering telephone calls; announcing and transferring calls to appropriate individual or taking a clear, correct message.  Distribute messages to appropriate individuals.
  • Process booking information in Delphi FDC including logging activities, leads, merging of contracts, addendums, turnovers, proposals, space blocking, and ad hoc reporting.
  • Oversee and process typing, filing, computer records, mailing, faxing, FDC logging (activities, leads, reports), printing, scanning.
  • Maintain office supplies and literature inventory to fulfill office needs.
  • Assist the HOTEL with special projects, which may include projects, travel arrangements, Expense Reports, Client Events.
  • Facilitate site inspections, handle direct customer inquiries, and show meeting space and guestrooms.
  • Ensure accurate contracts and turnovers are issued to clients and internal departments
  • Alert appropriate Sales Manager or Director of Sales and Marketing of space changes in Delphi. 
  • Responsible for Delphi Sales and Catering software system, Contracts, and addendums.
  • Analyze incoming booking opportunities; advise sales staff as to ability to accommodate client demands including fit of available space, guest rooms and materials such as booths
  • Assist Sales staff in promoting hotel, developing leads, and securing bookings.
  • Read and route all incoming mail; provide appropriate files to correspondence to be answered by Sales Manager or Director of Sales and Marketing.
  • Retain confidentiality of information disseminated to the Executive Committee and Corporate Office and other parties.


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Wage Rate: $33.65 per hour

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Commercial Enterprise Manager - New York Hilton Midtown

New York, NY, Estados Unidos

A tiempo completo, Indefinido

Fecha de inicio:Lo antes posible

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