(Banquet) Event Operations Manager - New York Hilton Midtown
Este puesto ya no está disponible, pero hay más Evento ofertas
(Banquet) Event Operations Manager - New York Hilton Midtown

Hilton

Publicada

Cerrada

(Banquet) Event Operations Manager - New York Hilton Midtown

Sobre el trabajo

An Event Operations Manager at the New York Hilton Midtown will prepare daily and weekly payroll for Food and Beverage Team Member throughout the hotel: servers, captains, banquet staff, stewards, culinary, banquet housemen and managers. The Event Operations Manager will act as office administrator; handling phones, correspondence, and copying and distribution of menus.  This person will also play an integral role in preparing, organizing, and maintaining forms and records including Banquet Checks, Billing records, diagrams, and Gratuity distribution.

REQUIREMENTS

2+ years of hotel banquet experience

3+ years of experience processing payroll

Microsoft Excel and mathematical computation sills

ASSETS

NYC Union Experience

Micros/Agilysis experience

Schedule preparation experience

Proficiency in Microsoft suite of products

Delphi.fdc Event Order preparation

Evention diagramming

Working knowledge of the IWA in NYC

 

WHAT WILL I BE DOING?

Communicate accurately and clearly between departments and Team Members for scheduling, billing, payroll, and interoffice communications.  Maintain accurate time and attendance records for the large department and quickly resolve any payroll and scheduling issues. 

ESSENTIAL JOB FUNCTIONS

  • Prepare and post daily and weekly payroll and schedules for servers, banquet captains, meeting attendants, and all Food and Beverage Operational teams using Evention & payroll software.  This includes calculation of hours worked and gratuity distribution via accurate spreadsheet tracking.
  • Maintain accurate time and attendance records including employee files updated as needed. Process Personnel Action Forms as required.
  • Run various payroll reports as required.
  • Prepare and distribute assignments for Banquet Captains, Meeting Attendant Supervisors and Banquet Houseman Foreman.
  • Handle all phone inquiries for the office/operations, direct calls to staff by radio or phone as necessary. Responsible for copying and distributing menus to appropriate individuals/departments.
  • Order and maintain office & operations supplies.
  • Prepare & process checks in Micros/Agilysis for Banquet Captains and Meeting Attendant Supervisors, assist in getting signatures where appropriate.
  • Enter billing information into Micros in order to generate a final guest check and respectively balance banquet check in Delphi.fdc.
  • Create diagrams of banquet functions that meet the guest required specifications as well as all safety regulations. Distribute diagrams to involved personnel.
  • Coordinate with outside vendors as needed. Liaise with internal departments as needed.
  • Separate, post, and distribute Banquet Event Orders.
  • Verbally communicate, in a calm, positive demeanor with all operating departments as well as the guest/host to ensure timely execution of events and high-quality service.
  • Assist with Discovery and Planning Visits, tastings, Pre Convention meetings and tie down meetings.

SUPPORTIVE JOB FUNCTIONS

  • Order supplies and linens for functions and maintain inventory par.
  • Attend meetings such as menu meetings, staff meetings, Pre-con meetings, as needed
  • Maintain accurate, up to date file system
  • Check staff attendance according to schedules, adjust and reassign server stations as necessary.
  • Report all unsafe conditions immediately.
  • Cross train with and support Event Experience Coordinator.
  • Support other Food and Beverage Operations Directors as needed.
  • Keep work area clean and organized.
  • Maintain a good working relationship with other departments and guests.

OTHER DUTIES

Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

 

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!

Cerrada

(Banquet) Event Operations Manager - New York Hilton Midtown

New York, NY, Estados Unidos

A tiempo completo, Indefinido

Fecha de inicio:

Fecha limite de comienzo:

¿Buscas algo diferente? Mira trabajos similares