Operations Manager (Rooms Division) - New York Hilton
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Operations Manager (Rooms Division) - New York Hilton

Hilton

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Operations Manager (Rooms Division) - New York Hilton

Sobre el trabajo

Hilton New York Midtown It's all about location in NYC and New York Hilton Midtown places you right in the heart of the action, within walking distance of a multitude of famous attractions, including Central Park, Radio City Music Hall, MOMA, and Broadway. Stop by the theater and transportation desk for tips, tickets and travel in and around the city. 

It's a fantastic time to join Hilton! Great Place to Work and Fortune named Hilton the #1 Best Big Companies to work for in 2021! Be a part of our reopening team at the Hilton Midtown as Operations Manager – Rooms Division! 

This role manages Front Office and Housekeeping operations to ensure profitability, control costs and quality standards and result in total guest satisfaction. Provides leadership, organization, instruction and guidance to Front Office and Housekeeping staff, ensuring quality service is provided. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervises, counsels, schedules and evaluates staff. Ensures completion of daily objectives while maintaining Hilton's Brand Standards of cleanliness and guest satisfaction.

 

About Us

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
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Operations Manager (Rooms Division) - New York Hilton

New York, NY, Estados Unidos

A tiempo completo, Indefinido

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