Overnight Front Desk Supervisor - DoubleTree by Hilton Hotel Chicago - Magnificent Mile
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Overnight Front Desk Supervisor - DoubleTree by Hilton Hotel Chicago - Magnificent Mile

Hilton

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Overnight Front Desk Supervisor - DoubleTree by Hilton Hotel Chicago - Magnificent Mile

Sobre el trabajo

The DoubleTree by Hilton Hotel Chicago - Magnificent Mile is looking for an Overnight Front Desk Supervisor to join their Front Office team!

This contemporary, vibrant, and newly redesigned hotel is located just a few steps to Michigan Avenue shopping and the sights of Navy Pier.


The Overnight Front Desk Supervisor is a full-time position, working 11:00 PM to 7:00 AM nightly.

The ideal candidate has previous Night Audit or Front Desk experience in a hotel, the ability to work a full-time overnight shift, and the ability to self-start and supervise the overnight crew.

APPLY RIGHT NOW! (It only takes a couple of minutes, use your phone) and a Hilton recruiter will be in touch.

For full time employees, Hilton offers AMAZING benefits including health insurance (medical, dental, vision), 401k (matching), extensive Paid Time Off, Team Member/Friend & Family Travel Program to stay in any Hilton brand hotel for a very discounted rate,  Team Member recognition and other AWESOME Hilton Perks! 

What will I be doing?

  • Oversees front desk and housekeeping operations overnight.
  • Provides guest service, guidance and leadership to ensure consistent customer service is provided.
  • Assigns and instructs team members in details of work.
  • Monitors lobby traffic to make staffing adjustments accordingly.
  • Resolves customer complaints.
  • Trains, supervises, schedules and assists in evaluating staff.


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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Overnight Front Desk Supervisor - DoubleTree by Hilton Hotel Chicago - Magnificent Mile

Chicago, IL, Estados Unidos

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