Branch Operations Supervisor - Munich
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Branch Operations Supervisor - Munich

Indie Campers

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Caducada

Branch Operations Supervisor - Munich

Sobre el trabajo

THE ROLE
We’re looking for a travel enthusiast with a passion for guest service for our depot in Munich - Finsing. You’ll be the face of our company, reporting directly to the German, Austria and Swiss - Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans & depot in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

WHAT WILL YOU WORK ON?
Handle incoming reservations, organise and perform vehicle check-ins and check-outs, and coordinate the team’s activities;
Training, supervising, and coaching your team;
Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition;
Control workforce planning, manage inventory, local suppliers and cleaning services;
Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
Assisting in reselling campervans, preparing and showing them to prospective buyers.
  • 32k - 41k gross annual
  • THE INDIE COMMITMENT! Being part of a young, fast-growing and innovative company where you make a difference; Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles; Continuous training and coaching to develop the skills that matter to you; Schedules fixed in advance, with weekends and holidays being rotated between team members; Compensation package that includes Performance and Referral bonuses; Free Road Trips, so you can experience Indie firsthand trips around the US and Europe.
  • Departamento: Responsable Relación Clientes Recepción

Sobre ti

WHO ARE WE LOOKING FOR?
You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
1+ years of experience in a team management/lead/supervisory role;
You’re fluent in English;
You’re eligible to work in Germany, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
You’re available to work on weekends and public holidays;
You’re a responsible person who takes their work seriously and can be relied upon.
  • Idioma requerido: Inglés.

La empresa

What started off as a 3 van rental company in Portugal, brought to reality in 2013 by 2 good friends, a Portuguese and an Austrian, has become Europe’s largest campervan rental company. With a fleet of over 800 vehicles, Indie Campers currently operates over 35 locations across Portugal, Spain, France, Italy, Germany, Netherlands, Belgium, Croatia , Iceland, Ireland, Great Britain, Norway, Sweden, Switzerland and the US.

Aiming to provide travelers with the ultimate road trip experience, Indie Campers offers adventurers the opportunity to start their journey in one location and end it in any of our other depots. Indie Campers makes it easy for all keen explorers to effortlessly customize their trip and turn their holidays truly unique.

Further, Indie Campers shifts the hassle of travel planning towards a relaxed, personalized experience through the dedicated support of the bookings team. We provide travelers with authentic local tips and advice, highlighting special places for an unforgettable trip.

We are committed to delivering an exceptional customer experience, as well as outstanding care and support. We take great pride in working on consistently improving our product offering, as well as our complementary services. Indie Campers’ mission is to enable the freedom of movement, inspiring and connecting explorers worldwide with unforgettable European destinations. Driven by a deep passion for traveling and bold living, our keen desire is to restore authenticity and add a dimension of adventure to our travelers' journeys. Join the movement. Go Indie.

Join our team!
We’re a fast-growing, digital company with a talented team of professionals, taking the travel industry by storm. We’re also a tight-knit group of friends who love spreading the travel bug. And guess what — we’re hiring!

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Caducada

Branch Operations Supervisor - Munich

Finsing, Alemania

A tiempo completo, 8 meses

Fecha de inicio:

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